Balfe's Bikes - Gatwick Home Delivery Recensioni 

7767
TrustScore 4.5 su 5

4,6

Camino Park, James Watt Way, RH10 9TZ Crawley, Sussex, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Delivery was quick price was good i bought these after reading a review of different brands these were recommended my hands are not big so ordered medium which are ok but a little on the tight side g... Leggi di più

Valutata 4 stelle su 5

Good communication, no problems with bike itself apart from it arrived fully built but with the fork on backwards. Easily rectified by someone who knew what they were doing, otherwise I would have pro... Leggi di più

Valutata 5 stelle su 5

Now I’m getting into mtb and but lots of new bits, becoming my font on company for good prices, availability and quick delivery time, Thanks Steve triathlete/ mtb xc racer

Valutata 4 stelle su 5

I cannot fault Balfes bikes in terms of delivery as the saddle arrived really quickly in perfect condition. I just wish that there was an option to return saddles that’s don’t work after minor use (a... Leggi di più


Dettagli dell'azienda

  1. Negozio di biciclette
  2. Negozio di abbigliamento activewear
  3. Officina di riparazione biciclette
  4. Negozio di accessori per biciclette
  5. Ciclismo su strada

Informazioni su Balfe's Bikes - Gatwick Home Delivery

Scritti dall'azienda

The Bike Sales and Servicing Specialists.


Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.


We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.


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About Balfe's Bikes

Scritti dall'azienda

Free Click & Collect
To our 12 stores across London and the South East
Free delivery
Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
0% finance
Available to help spread the cost via Klarna. Terms & Conditions apply.
Cycle to Work available
Vouchers accepted to save 25-39%
Online service booking
For our professional workshops
Balfe’s personal bike delivery
No unpacking required. Bike built and ready to ride straight away, for local customers

Informazioni di contatto

  • Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Regno Unito

  • 020 4506 3856

4,6

Eccellente

TrustScore 4.5 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(7767)

4849 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

No after sales service

The process of buying the bike and the delivery was faultless, however in order to set up the bike (suspension and play in headset)I had to look online and buy a shock pump. If I had bought it in a local bike shop this would have been done for me and I would get a free service to reset cable stretch etc after a bit of riding. If the on line purchase included a voucher for this I would have been much happier. Thanks.

19 agosto 2026
Logo di Balfe's Bikes - Gatwick Home Delivery

Risposta di Balfe's Bikes - Gatwick Home Delivery

Thank you for your feedback. We’re pleased the purchase and delivery went smoothly, although we’re sorry it was not clear what assistance remained available after delivery.

Customers who purchase online are welcome to visit any of our stores for help with suspension setup, headset adjustment and other initial bike checks. A separate voucher is not required. We appreciate you highlighting that we could communicate this support more clearly.

Valutata 5 stelle su 5

Easy-to-navigate website

Easy-to-navigate website, with competitive prices on all bikes and accessories. Great communication via email from the start of the order to the end.

Packaged well too! Would recommend

18 agosto 2026
Valutata 3 stelle su 5

Stem riser ordered for Marlin 6

I found this stem riser to fit to increase the height of the handle bars for a more comfortable seating position. They're much better value than everyone else but took 12 days to deliver to NI.

18 agosto 2026
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Risposta di Balfe's Bikes - Gatwick Home Delivery

Thank you for your review. We’re pleased the stem riser has helped you achieve a more comfortable riding position and that you found our price competitive.

We’re sorry the delivery to Northern Ireland took longer than expected and appreciate your patience while the order made its way to you.

Valutata 5 stelle su 5

Great selection of products and service

Easy to use website and straightforward order process, the range online is extensive but it was clear to know which products on site are in stock, with the supplier or unavailable, the prices were competitive also.
Balfe's kept me updated of my order progress which is always good to know and the products arrived well packaged and in good time!

15 agosto 2026
Valutata 1 stelle su 5
Logo di Balfe's Bikes - Gatwick Home Delivery

Risposta di Balfe's Bikes - Gatwick Home Delivery

We’re sorry that you have not received your order.

The item was dispatched on time, and Royal Mail made several delivery attempts before returning the parcel to us. We appreciate that this is disappointing, although the non-delivery was outside our control.

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