Very good telephone conversation with your staff . Grace , I believe who helped me to resolve my car insurance . So polite and calm . Have been with AUTONET now for few years and absolutely bril... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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It was good to be able to talk to a human being on the 'phone. They were very thorough in taking me through my application. But a second named driver (for emergencies etc.) should not send up the... Leggi di più
L'azienda ha risposto
Very anxious, due to 2023 vandalism on my car. Seem to be paying higher premiums all the time, very unfair. However, Lulu dealt with my anxiety in such a professional manner, hopefully Churchill insur... Leggi di più
L'azienda ha risposto
Staff members could not of helped any more I was going to see if I could get cheaper but great man who looked after me was the difference
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Autonet Insurance
Scritti dall'azienda
Autonet Insurance is one of the UK’s largest insurance brokers with a simple philosophy – “to be the best at what we do”. Founded in 1998, Autonet went from making a million in the first year to becoming an award winning company that turns over more than £130 million. Based in Stoke-on-Trent.
Customer Feedback Details
Scritti dall'azienda
Informazioni di contatto
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Regno Unito
- reviewsites@autonetinsurance.co.uk
- www.autonetinsurance.co.uk
4,3
Eccellente
19K recensioni
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Risposta di Autonet Insurance
We appreciate you sharing your feedback with us. We're pleased to hear that you found the process simple and that you were happy with the value of your policy. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Use a comparison tool
I used a comparison tool & although more expensive, with the extras I needed compared with competitors, I think the customer service reviews from others persuaded me to go with Autonet Insurance.
17 luglio 2026
Risposta di Autonet Insurance
Thank you for taking the time to leave a review. We're delighted to hear that our cover options and the confidence inspired by our customer service reputation helped you choose Autonet Insurance. It's great to know you found a policy that met your needs. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Risposta di Autonet Insurance
Thanks for your 5 star review and feedback!
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Autonet Insurance
Y0u was the the best price for certain…
Y0u was the the best price for certain things not everything but in main you was
The only thing I did not agree with the add on
10 luglio 2026
Risposta di Autonet Insurance
Thanks for your review and feedback! We're pleased to hear that we were able to offer a competitive price for the main areas of cover you were looking for. We appreciate your feedback regarding the add-on and will take your comments on board.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Autonet Insurance
the process was super simple and …
the process was super simple and signing on went very smoothly
15 luglio 2026
Risposta di Autonet Insurance
Thank you for your great 5 star review! We're delighted to hear that you found the process super simple and that everything went smoothly when setting up your policy.
Making things easy and straightforward for our customers is always our goal, so it's wonderful to know we delivered that experience. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Autonet Insurance
The adviser was very patient
16 luglio 2026
Risposta di Autonet Insurance
Thank you for taking the time to share your feedback.
We are delighted to hear that our adviser was so patient and helpful when assisting you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Autonet Insurance
Risposta di Autonet Insurance
Thank you for taking the time to share your feedback.
We are delighted to hear that you found our service quick and easy to set up, all at a very fair price.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Autonet Insurance
Reinsured my classic car
Reinsured my classic car. Process was easy and price very competitive with my protected NCD being preserved.
Unable to comment on any claims process and hopefully will never need to.
11 luglio 2026
Risposta di Autonet Insurance
Thank you for taking the time to leave us your feedback!
We're delighted to hear that you found the renewal process straightforward and that we were able to offer you a competitive price while preserving your protected No Claims Discount.
We hope you never need to make a claim either, but if you ever do, we'll be here to support you every step of the way.
Thank you for choosing us, and we wish you many enjoyable miles in your classic car.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Autonet Insurance
Just easy and less than others
Just easy and less than others - providing all I required
15 luglio 2026
Risposta di Autonet Insurance
Thank you so much for taking the time to share your feedback.
We are absolutely delighted to hear that you found the process easy and that our cover was more affordable than other options while still providing everything you need.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Autonet Insurance
Risposta di Autonet Insurance
Thank you so much for your feedback!
We are delighted to hear that you got a great price and found the policy easy to set up. We always strive to make getting covered as straightforward and affordable as possible, so it is wonderful to know we achieved that for you.
Thank you for choosing us, and we are very happy to have you on cover!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Autonet Insurance
So far so good
So far so good. Operator was easy to understand but I did the ground work before calling so new what I wanted, think this helps
14 luglio 2026
Risposta di Autonet Insurance
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our team easy to communicate with and that your experience has been positive so far. It's great to know that being prepared with your requirements helped make the conversation more efficient and allowed us to support you effectively.
If you have any questions or need any further assistance, please feel free to get in touch with the team, who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Risposta di Autonet Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you had a smooth experience and that our service met your expectations. We aim to provide a straightforward process while helping our customers find suitable cover for their needs.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
ADVISOR WAS VERY HELPFUL AND FRIENDLY…
ADVISOR WAS VERY HELPFUL AND FRIENDLY EXCELLENT SERVICE
13 luglio 2026
Risposta di Autonet Insurance
Thank you for taking the time to leave us a review.
We’re delighted to hear that you received excellent support from our team member. Providing friendly, helpful guidance and making sure our customers feel supported throughout their insurance journey is something we always aim to deliver.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Very helpful and polite it was nice to…
Very helpful and polite it was nice to actually get to speak to someone rather than automated service.
7 luglio 2026
Risposta di Autonet Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you had a positive experience with our team and that you appreciated the personal support provided. We always aim to make the insurance journey as easy and reassuring as possible by offering helpful assistance when our customers need it.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Very easy to work with.
I found your site on go compare very straightforward and easy to use. And sorted out my car insurance with you, with avery competitive price.
14 luglio 2026
Risposta di Autonet Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found arranging your car insurance a simple and convenient experience. It’s great to know that our online journey helped you find a policy that suited your needs, and we appreciate you choosing us for your cover.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Risposta di Autonet Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our insurance offering easy to understand and that the information provided helped you make an informed choice. We aim to provide our customers with clear options and a straightforward experience when arranging their cover.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Risposta di Autonet Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found arranging your insurance straightforward and that the policy met your expectations. We aim to provide a simple experience while helping customers find suitable cover for their needs.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Risposta di Autonet Insurance
Thank you for taking the time to leave us a review!
We're pleased to hear that you found accessing your documents quick and easy. We aim to make managing your policy as simple and convenient as possible for our customers.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Autonet Insurance
Van Insurance
Did a search online for insurance for my van. Autonet gave a very competitive quote with all the cover and extras I needed. very easy to sort out and will renew if they remain competitive. Well done thanks again.
6 luglio 2026
Risposta di Autonet Insurance
Thank you for taking the time to leave us a review. We're delighted to hear that you found our quote competitive and that the cover and extras provided met your needs. It's great to know that you found the process easy to complete and that you were happy with the service provided.
We appreciate your feedback and look forward to supporting you again when your renewal is due.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Autonet Insurance
Risposta di Autonet Insurance
Thanks for your 5 star review! It's great to hear you were happy with the premium offered for insurance with ourselves!
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Autonet Insurance
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