amazon.sa Recensioni 

Honestly, it doesn't deserve the Amazon name, so bad in all respects 👎👎👎👎👎

Not worth it paying for a prime membership. Worst online shopping website

I would give minus stars if I could, I cancelled my account 3 months ago and now they have started taking money off my account, you phone their customer service team who are in Phillipines and can't speak proper English and are beyond rude! I have had to call my bank (thank goodness FNB have a 24hr call centre) to report/flag the payment and have had to cancel my bank card which puts me out- pathetic service! Get your account teams heads out of their backsides!!!

All perfumes purchased through the seller "Amazon" are original and the delivery of the products is very fast, I repeated the experience more than once

Had no problem at all, I submitted over 10 orders in the last couple of months it went smoothly with very fast shipping less than 48 hours, it is trust worthy.

Most if not all product are overpriced by 100-300% and sometimes even more. Don't be fooled by the seller's listings, its a scam. Look elsewhere.

- NO SELECTION/NO PRODUCTS TO BUY
- ZERO COLLECTION IN FASHION I CANT EVEN FIND THE BASICS
- WE ARE IN 2021 AND STILL CANT GIVE US A DECENT SORT & FILTER example i seach for mk bag i get all categories from mk + other brands as well!!!
- PRICES ARE HIGHER THAN OTHER WEBS
***PLEASE LEARN TO GET SOME SUPPLIERS JUST LIKE NOON.. NOON HAS EVERYYYYYYYYYYYTHING FROOM ALLLLLL CATEGORIEEES

بدلا من اصلاح مشاكل سوق بعد شراءه؟ الاستمرار في نفس الاغلاط و كوارث اكثر

Awful experience. The sellers would randomly change delivery status, cancel orders weeks after delivery due date, or ships the item way past delivery due date.

Don't waste your time and money with these guys. Their delivery partner qexpress will never deliver. They will keep changing the status of the order. Go to Noon. They have their own delivery vehicles and the order will always come on time. Amazon.sa is not like amazon.com in USA. Over here they have a highly untrained, unprofessional staff who would care less what an order means to a customer.

Great Service, quick delivery never had a single problem with more than 100 orders

I had my worst online shopping experience with Amazon.sa..
PS5 is extinct of the market and official retailers drop few quantities in random times. Amazon.sa drop rate was Very low and it was extremely hard to find one. I went there on their product page everyday, refreshed ps5 page every ten minutes or so, and the miracle happened.. Around 10 AM in 30th of November I ordered a PS5, after literally 2 weeks of refreshing, the product was dropped before and I missed it by seconds a lot.

HERE'S WHERE AMAZON SA SHOWED HOW TERRIBLE THEY ARE.. The order was supposed to arrive at 3rd of December. I waited patently. at the day of arrival My phone was right next to me and I was home all day, the console never arrived. NOT ONLY THAT, AMAZON SHOWED ME THERE WAS A DELIVERY ATTEMPT WHILE THERE WASN'T!
They contacted me next day and told me I will get my order on the day after that, 5th of December. The day has come, and again, they never delivered. At this day, I was keeping track of my shipment via Amazon's QExpress shipping company, the order was constantly changed from "ready for shipment" to "out for delivery" to "no response from customer" to "ready for shipment". I notified Amazon about this suspicious actions on my order and they just told me don't worry, sadly I didn't.
Next day the delivery page said the order will be delivered by 8 PM. Cool, I went to work in morning and on my way home (2 Pm) shipping called me for delivery, I asked them kindly to wait a while since I was out. Few minutes later, MY ORDER WAS CANCELLED BECAUSE "CUSTOMER REJECTED ORDER"!!! OH MY GOD!!

HERE'S THE SECOND WORST THING THAT HAPPENED WITH ME, Amazon's customer service. I informed them about all that I've mentioned, their response was: "we're sorry for this incident, but the product has returned to the seller. PLEASE RE-ORDER". Yes, You read it right. THEY TOLD ME TO RE-ORDER A PRODUCT THAT IS ALWAYS OUT OF STOCK AND TOOK ME 2 WEEKS OF REFRESHING TO GET IT. WITH ALL COLDNESS THEIR CUSTOMER ASSISTANCE TOLD ME REORDER!
I literally contacted them 20 minutes after I was informed the order is canceled. No way on earth it could have arrived to their warehouses that quick. The seller was Amazon itself and the order was Amazon fulfilled. I'm 100% sure they could have provided me more help.. Amazon's policy of delivery says that the order gets canceled after 3 consecutive failed delivery attempts which I'm no way eligible for cancelation. Their customer service never heard me, never heard my arguments, they just copied and pasted the same talk, "sorry, re-order.", I offered them I will go to pick it up myself, they refused. I asked if they don't have a clear reason of cancelation then they should compensate me with another ps5 at the same price, they refused. In all words, they are not willing to help you.
I've never been that disappointed after that much effort I've put to get this ps5. More disappointed that I was trusting such a "reputable" website. I should have known that Amazon Ksa is NOTHING RELATED IN TERMS OF QUALITY, DELIVERY AND CUSTOMER SERVICE like Amazon US and Amazon Europe. You shouldn't trust them with their delivery and you should buy anything worthy from them.
They took my time, they took my joy. I can't even have a smile on my face since I've read that cancelation message.
Proof:
Order# 408-7154545-6521166
Shipped with QExpress
Tracking ID QSA025275908

I had so many orders via Amazon... and I LOVE it! They are good, professional, I received everything so fast. Even when you have rewards from them you don't wait long.
They do everything as they promise and how they promise.
They are available all the time! Whenever I send email I get respond so quickly.

Love all my experiences with them.
Wanna see more of that in future, I hope so!

I believe they hv good customer service. They will help u if u politely explain ur issue. Most of the time no problem with delivery, they connected with amazon us so these days u can find pretty much anything

One of the problem with amazon ksa ( previously souq ) is about address verification. Problem is you cannot add address which u want whereas you are forced to input address where they want you to. There is a city called baish in Jizan province and they don't have any delivery places over there. Firstly they should overcome this issue.

١- الانواع محدودة
٢- تم ارجاع منتج تالف ولم يرجع المبلغ رغم مرور المدة المحددة للارجاع
٣- محاولة ارجاع منتج لم تعجبني جودته على الطبيعة وتغليفه سيء جدا تاخر البائع في الاسترجاع عن التاريخ المحدد وعند تواصل مع امازون تم الاستلام ثم بعد يومين ارجعت لي نفس البضاعة نفسها رغم اعتماد موافقة الارجاع

وسائق التوصيل غير مهذب ومزعج

حلو لكن مشكلتهم الضرايب مره مرتفعة الي ياخذونها على البائع فلذلك تجد المنتجات اغلبها اسعارها دبل.

Huwaie mobile was ordered on 7 Aug & to be delivered on 11 Aug.
No mechanism of tracking/monitoring by Amazon employees.
On calling Amazon.sa customer service, simply blaming the seller.....totally unacceptable.....nothing received till now.

Order #
404-9065232-5891532