Sent me half my order, leaving out £20 of goods. Now they won’t reply to my numerous emails using their customer service email. Very suspicious so will be initiating chargeback if I don’t get a respon... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
FANTASTIC! Was sceptical ordering as never heard of the site before and prices are great! Order arrived in a few days. Packed well too. Highly recommend 👌🏼 I will be ordering all my vape stuff f... Leggi di più
L'azienda ha risposto
I have been dealing with this company for quite some time now, and they have always been spot on with my orders. However, this time they went above and beyond. My order was incomplete at first I or... Leggi di più
L'azienda ha risposto
Had a little bit of an issue with one of the Hayati pro ultra vapes when I ordered two, got in touch with a team member called Evan, absolutely spot on and extremely professional even offered to repla... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Alectrofag is an E cig Supplier with an Online Shop selling E Cig Accessories including Starter Kits, Tanks for E Cigs, Ecig Coils and Vaping products including Vape Juice and Liquid.
Informazioni di contatto
Old Swan 15 St Oswald's Street , L13 5SA , Liverpool, Regno Unito
- +44 151 254 2136
- support@alectrofag.co.uk
- www.alectrofag.co.uk
4,1
Molto buono
3K recensioni
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Ha risposto al 8% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Efficient and a great selection
Efficient and a great selection. A company that does what it says on the tin and reasonable costs
18 marzo 2025
Non scritta su invito
Risposta di Alectrofag
Hi Moh,
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you found our service efficient and our selection to your liking. We pride ourselves on delivering exactly what we promise, and it's great to know we hit the mark for you!
If you ever need anything else, don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
Team Alectrofag
EXCEPTIONAL PRODUCT AND PRICE!
First time trying KABRI 20K and was delighted. Fabulous choice of flavours and are able to monitor how much you are vaping. Amazing price, amazing quality, highly recommend this seller thank you.
14 marzo 2025
Non scritta su invito
Risposta di Alectrofag
Dear Barbara,
Thank you so much for your fantastic 5-star review!
We're thrilled to hear that you enjoyed the KABRI 20K and loved the choice of flavours. It's great to know you’re pleased with both the quality and price. We truly appreciate your kind words and recommendation.
We look forward to serving you again soon!
Best regards,
The Alectrofag Team
very good service
15 marzo 2025
Non scritta su invito
Risposta di Alectrofag
Hi Ann,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we’re happy to know that we were able to meet your expectations.
We look forward to serving you again soon!
Best regards,
Ewan Stewart
It's a great service arriving in a day…
It's a great service arriving in a day and it's the best vape I have used plus the flavours are so good
13 marzo 2025
Non scritta su invito
Risposta di Alectrofag
Dear David,
Thank you so much for your amazing 5-star review!
We're thrilled to hear you're enjoying the fast service and the vape flavors. It's great to know it's the best vape you've used! If you ever need anything else, feel free to reach out. We’re here to help! 😊
Best Regards,
Team Alectrofag
I bought 4 kabri 20k vapes 2 of each flavours, i set 2 up and ive only used them 1 day and have had to set the other 2 up because even tho thete is loads of juice left they are leaving a horrid taste
My vapes are kabri 20k and after using them for 1 day they are leaving a burning taste in my mouth so had to set the other 2 up, hopefully these wont do the same
8 marzo 2025
Non scritta su invito
Risposta di Alectrofag
Dear Deborah,
Thank you for sharing your concerns with us. Our team has already reached out and worked to resolve your issue to your utmost satisfaction. We sincerely appreciate your patience and understanding.
If you would be willing, we’d love for you to share your experience with our customer service team. Your feedback would be incredibly valuable, and we would be grateful if you could update your review to reflect your experience.
Thank you once again for choosing us!
Kind regards,
Team Alectrofag
Very very good fantastic delivery two…
Very very good fantastic delivery two days. Will definitely recommend to others, well done one extremely pleased customer
4 marzo 2025
Non scritta su invito
Risposta di Alectrofag
Hi Julie,
Thank you so much for your kind words!
We're thrilled to hear that you're happy with the fast delivery and service. We truly appreciate your recommendation and look forward to serving you again. Thanks for being such a great customer! 😊
Best Regards,
Team Alectrofag
Fast delivery so helpful a very good…
Fast delivery so helpful a very good company to deal with top marks
3 marzo 2025
Non scritta su invito
Risposta di Alectrofag
Dear Del More,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with us. We always strive to provide fast and helpful service, and your feedback means a lot. We look forward to serving you again soon!
Best regards,
The Alectrofag Team
Excellent
Ordered a few times now and will definitely continue to order more,,, only fault I'd say is flavours could do with being stocked up more as my fav vape rarely has many flavour options in stock but thankfully good alternatives
19 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Dear Emma,
Thank you so much for your amazing 5-star review! 😊 We're thrilled to hear you're a loyal customer and that you've had great experiences with us. We really appreciate your feedback about the flavour options, and we're working on keeping a wider selection in stock for you. We're glad you’ve found good alternatives in the meantime!
Looking forward to serving you again soon! 🙌
Best regards,
Team Alectrofag
Ordered hundreds of vapes from here had…
Ordered hundreds of vapes from here had 3 or 4 that's not worked but they were only £1 or £2 vapes so that isn't a big deal 10/10 for very quick delivery this is the only site I use for my vapes they just need 2 stock up on there cheap vapes with more flavours but thank you for your great service one happy customer 😀
20 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Dale,
Thank you so much for your kind 5-star review!
We're thrilled to hear that you're happy with our quick delivery and service. We truly appreciate your loyalty and feedback about the availability of flavors. We'll definitely take that into consideration as we continue to improve our stock. Thanks again for choosing us—you're always welcome here, and we're happy to have you as a customer! 😊
Best regards,
Team Alectrofag
Great site great value for money
Great site great value for money
27 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Julie,
Thank you so much for your wonderful 5-star review! 🌟
We're thrilled to hear that you're happy with our site and the value we provide. At Alectrofag, we always strive to offer top-quality products at great prices, and it's so rewarding to know that it's making a difference for our customers. Your kind words mean a lot to us, and we truly appreciate your support.
We look forward to serving you again soon! 😊
Best Regards,
Team Alectrofag
Risposta di Alectrofag
Hi Kevin,
Thank you for your 5-star review!
We're so glad to hear that your order was delivered on time and packaged well. We appreciate your feedback and look forward to serving you again!
Best Regards,
Team Alectrofag
Risposta di Alectrofag
Hi Jaroslaw,
Thank you so much for your 5-star review!
We're thrilled to hear that you had a perfect experience with our next-day delivery service. We look forward to serving you again soon! 😊
Kind regards,
Team Alectrofag
Ordered from this website many times…
Ordered from this website many times and have always loved it! However my recent purchase contained a IVG vape with only one pod that actually worked. I’ve switched the pods around and left the vape alone for days and it’s still not working and I believe the pods are empty. Usually love this website and have never had a problem before but this time was a little disappointing.
12 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi there,
Thank you for your feedback. Our representative has reached out to you, but we haven’t received a response yet. We would appreciate it if you could respond to our email so we can address the issue and improve your experience with our customer service.
We look forward to your reply and ensuring the matter is resolved to your satisfaction.
Kind regards,
The Alectrofag Team
Straight forward buying
Straight forward buying, great range of vapes too. I'm very pleased with my vape, especially with the style and colour too, better yet it was delivered the next day. Top marks all round.
19 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Maria,
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a smooth buying experience and are pleased with both your new vape and the fast delivery.
We’re so happy you love the style and color as well! Your feedback means a lot to us, and we're grateful for your support.
If you need anything else or have any questions, feel free to reach out. We’re here to help!
Best regards,
Team Alectrofag
I have been buying off Alectrofag for…
I have been buying off Alectrofag for over 2 years.
Best prices, best selection, fantastic service, very regular offers..
19 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Simon,
Thank you so much for your wonderful 5-star review! We truly appreciate your loyalty over the past two years. We're thrilled to hear that you're happy with our prices, selection, service, and regular offers.
Your feedback means a lot to us, and we look forward to continuing to serve you with the best products and service.
Thanks again for your kind words, and don’t hesitate to reach out if you need anything!
Best regards,
Team Alectrofag
Good place to buy
Great prices good variety of flavours and a vape for all tastes
13 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Tracy,
Thank you so much for your kind words! We're thrilled to hear that you’re enjoying our prices, variety of flavours, and the selection of vapes we offer. It’s always great to know our products are meeting your needs!
If you ever have any questions or need assistance, feel free to reach out. We’re here to help!
Best regards,
Team Alectrofag
Outstanding service great…
Outstanding service great selection,easy to use website,
13 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Colin,
Thank you so much for your amazing 5-star review!
We’re thrilled to hear that you had a great experience with our service, selection, and website. Your feedback means a lot to us, and we look forward to serving you again soon!
If there's anything else we can assist with, don't hesitate to reach out.
Best regards,
Team Alectrofag
Never had an issue with alectrofag…
Never had an issue with alectrofag always prompt fast delivery and had 3 surprises in my order which I didn't expect and truly thankful I've ordered a fair few times of them and always recommend to anyone of my friends, colleagues and family.
8 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi William,
Thank you so much for your fantastic 5-star review!
We’re absolutely delighted to hear that you’ve had such a positive experience with us. It’s wonderful to know that you’ve enjoyed our fast delivery and the surprises in your order. We truly appreciate your continued support and recommendations to your friends, colleagues, and family—it means the world to us!
If you ever need anything else, feel free to reach out. We look forward to serving you again soon!
Best regards,
Team Alectrofag
Absolutely delighted
Easy to use web site quick delivery and you have my favourite flavour. Love your deals. absolutely delighted
8 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Miss Elaine,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that you found our website easy to use, enjoyed the quick delivery, and are loving your favorite flavor. It’s great to know that our deals have made your experience even better!
We truly appreciate your support and look forward to serving you again soon.
Best regards,
Team Alectrofag
Easy to order, quick delivery
Was let down by my Amazon order for replacement pods, and found you. Ordered from you, easy to do, arrived very quickly, thanks. Will deffo use you again when I need more.
11 febbraio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Nicky,
Thank you so much for the fantastic review! We're thrilled to hear that you had a great experience with us. It's always our goal to make ordering as easy and efficient as possible. We look forward to serving you again when you're ready for more! 😊
Thanks again for choosing us!
Best regards,
Team Alectrofag
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