Sent me half my order, leaving out £20 of goods. Now they won’t reply to my numerous emails using their customer service email. Very suspicious so will be initiating chargeback if I don’t get a respon... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
FANTASTIC! Was sceptical ordering as never heard of the site before and prices are great! Order arrived in a few days. Packed well too. Highly recommend 👌🏼 I will be ordering all my vape stuff f... Leggi di più
L'azienda ha risposto
I have been dealing with this company for quite some time now, and they have always been spot on with my orders. However, this time they went above and beyond. My order was incomplete at first I or... Leggi di più
L'azienda ha risposto
Had a little bit of an issue with one of the Hayati pro ultra vapes when I ordered two, got in touch with a team member called Evan, absolutely spot on and extremely professional even offered to repla... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Alectrofag is an E cig Supplier with an Online Shop selling E Cig Accessories including Starter Kits, Tanks for E Cigs, Ecig Coils and Vaping products including Vape Juice and Liquid.
Informazioni di contatto
Old Swan 15 St Oswald's Street , L13 5SA , Liverpool, Regno Unito
- +44 151 254 2136
- support@alectrofag.co.uk
- www.alectrofag.co.uk
4,1
Molto buono
3K recensioni
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Ha risposto al 8% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
great delivery time very happy with my…
great delivery time very happy with my purchase
1 maggio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Kat,
Thank you for the fantastic 5-star review!
We’re so pleased to hear you’re happy with your purchase and impressed with the delivery time. Your satisfaction means a lot to us, and we hope to serve you again soon!
Best regards,
The Alectrofag Team
Great choice and price
Great choice and price. Delivered very quickly. Would recommend and have already to my friends. Thanks
25 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi V,
Thank you so much for your wonderful 5-star review!
We're delighted to hear you were happy with our product selection, prices, and speedy delivery. It means a lot to us that you’ve already recommended us to your friends—thank you for the support!
We look forward to serving you again soon.
Best regards,
The Alectrofag Team
Excellent service for vapers
Easy to use website, reasonable prices, great offers, fast delivery, great products, have recommended to friends, 5*.
2 maggio 2025
Non scritta su invito
Risposta di Alectrofag
Hi Gina,
Thank you so much for your amazing review! We're thrilled to hear that you found our website easy to use and that you're happy with our prices, offers, and delivery service. It truly means a lot that you’ve recommended us to your friends — we really appreciate your support!
If there's ever anything you need, we're always here to help.
Best regards,
Team Alectrofag
Great company
Great company, great product and great customer service
29 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Kerry,
Thank you so much for the amazing 5-star review!
We're thrilled to hear you're happy with our products, service, and overall experience. Your support means a lot to us, and we're always here if you need anything.
Best regards,
Team Alectrofag
My Innokin vape starter kit arrived…
My Innokin vape starter kit arrived quickly and well packaged. This is an authentic item. The price point is extremely reasonable too. I’m a very happy customer.
29 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Jillypeps,
Thank you so much for your wonderful review!
We’re delighted to hear that your Innokin starter kit arrived quickly and met your expectations. It’s great to know you’re happy with both the quality and the price. We truly appreciate your support and look forward to serving you again soon.
Happy vaping!
Warm regards,
Team Alectrofag
Great product fast delivery fantastic pr
23 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Tracy,
Thank you so much for your 5-star review!
We're thrilled to hear you were happy with the product and impressed by the fast delivery. Your support truly means a lot to us, and we look forward to serving you again soon!
Best regards,
Team Alectrofag
10/10
10/10. Great and quality vapes , super fast delivery . 5 stars ! Always excellent service!
24 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Razvan,
Thank you for the amazing 5-star review! We're so glad to hear you're loving the quality of our vapes and the speedy delivery.
Your continued support and kind words truly mean a lot to us. We're always here to deliver the best service possible!
Thanks again!
Best regards,
Ewan Stewart
Excellent product selection at great…
Excellent product selection at great prices. On the odd occasion I've had to contact customer service, they've always been so helpful and resolved my issue efficiently.
10 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Stacey,
Thank you so much for the fantastic 5-star review! We're thrilled to hear you're enjoying our product selection and prices.
It really means a lot to know that our customer service team has been able to support you whenever needed — we’re always here to help!
Thanks again for your continued support — we truly appreciate it!
Best regards,
Team Alectrofag
Great service no problems
Excellent quick delivery good value for money no complaints will use again
21 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Janet,
Thank you so much for the wonderful 5-star review!
We’re delighted to hear that you were happy with the quick delivery and found great value in your purchase. It’s always a pleasure to know our customers are satisfied — we truly appreciate your support!
We look forward to serving you again soon.
Best regards,
Alectrofag Team
Brilliant vapes and super price
Brilliant vapes and super price, fast delivery service too
22 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Ann,
Thank you so much for the fantastic 5-star review!
We’re thrilled to hear that you’re loving the vapes and found our prices and delivery service to your satisfaction. It’s always great to know we’re hitting the mark!
Looking forward to serving you again soon.
Best regards,
Alectrofag Team
Excellent service fast delivery and…
Excellent service fast delivery and great products
15 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Lee,
Thank you so much for the 5-star review!
We’re delighted to hear you were happy with our service, fast delivery, and products. It means a lot to us to know we’re meeting your expectations!
We truly appreciate your support and look forward to serving you again soon.
Best regards,
Alectrofag Team
Rubik
Alectrofag has an excellent customer support service, I got my product lightening fast. Besides I think I have found the right device for me. Rubik is great vaping experience and blueberry sour raspberry is amazing to my taste buds.
11 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Sawraj Singh,
Thank you so much for your fantastic 5-star review!
We’re so happy to hear that you had a great experience with our customer support and that your order arrived lightning fast — just the way it should be! 🙌
It’s also great to know that the Rubik has hit the mark for you — and we totally agree, Blueberry Sour Raspberry is a flavour bomb! 💥
We're thrilled to have helped you find the right device, and we look forward to being your go-to for all your vaping needs.
Thanks again for the support!
Best regards,
Alectrofag Team
I recently ordered the Hayati Rubik 7K…
I recently ordered the Hayati Rubik 7K from Alectrofag, and I have to say — it completely exceeded my expectations. From the moment I unboxed it, I was impressed by the sleek design and solid build quality.
Buying from Alectrofag was easy and quick — delivery was on time, and the product was genuine and well-packaged.
If you’re thinking about getting a long-lasting, flavour-packed vape that looks good and performs even better — I 100% recommend the Hayati Rubik 7K. Definitely worth it!
11 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Afzaal,
Thank you so much for the amazing 5-star review!
We’re absolutely thrilled to hear that the Hayati Rubik 7K exceeded your expectations. It’s great to know you loved the sleek design, solid build, and of course, the performance and flavour!
We also really appreciate your kind words about your experience with Alectrofag — we always aim to make the shopping process smooth and enjoyable, so it's fantastic to hear that everything from the packaging to the delivery met your expectations.
Thanks again for the glowing recommendation — we can’t wait to serve you again soon!
Best regards,
Alectrofag Team
It was a fantastic experience
It was a fantastic experience, I ordered hayati rubik 7k , it's quality was nice and delivery was so fast , I received my order next day .
10 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Mayank,
Thank you so much for the fantastic 5-star review!
We're so glad to hear you had a great experience and that your Hayati Rubik 7K arrived quickly and in perfect condition. Fast delivery and top quality are exactly what we aim for, so it's amazing to know we hit the mark for you!
We really appreciate your support and look forward to serving you again soon.
Best wishes,
Alectrofag Team
Fast delivery with amazing product
Placed my order in afternoon and received it within 24hours, extremely pleased with the delivery
Order comes in a discreet packaging and of course the product was superb 👌🏻
I ordered hayati rubik 7000 banana ice and it was amazing
Love it , definitely gonna order again
Highly recommended
10 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Attaulhayee,
Thank you so much for the amazing 5-star review! 🌟
We’re thrilled to hear that your order arrived so quickly and that you loved the discreet packaging and, of course, the Hayati Rubik 7000 Banana Ice – it’s definitely a favorite!
Your kind words truly mean a lot to us, and we’re so happy to know you had a great experience. We can’t wait to have you back for your next order!
Thanks again for the recommendation — it really helps! 😊
Best regards,
Alectrofag Team
Brilliant service fast delivery great…
Brilliant service fast delivery great choice if products
16 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Hi Diane,
Thank you so much for your kind words and 5-star review! 🌟
We're thrilled to hear you were happy with our service, speedy delivery, and product selection.
If you ever need anything or have any questions, we're just a message away. Hope to see you again soon!
Best regards,
Team Alectrofag
Risposta di Alectrofag
Dear Kevin,
Thank you so much for your kind words and 5-star review! 🌟
We're glad to hear your order arrived quickly and that you'd recommend us – it truly means a lot.
Looking forward to serving you again soon! 😊
Best regards,
Team Alectrofag
Great service...
Great service.... quick delivery, no damages and good prices 👍
8 aprile 2025
Non scritta su invito
Risposta di Alectrofag
Dear Emma,
Thank you so much for your 5-star review!
We're thrilled to hear that you were happy with our quick delivery, quality service, and competitive prices. We truly appreciate your support and look forward to serving you again soon! 👍
Kind regards,
Team Alectrofag
Fast delivery and good prices
Fast delivery and good prices. What more is there to say?
27 marzo 2025
Non scritta su invito
Risposta di Alectrofag
Dear Kane,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you’re happy with our fast delivery and great prices. Your feedback means a lot to us!
If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
Team Alectrofag
Very happy with most of them
Very happy with most of them, wasn’t keen on the Heavenly drops, very sweet honey couldn’t taste any aniseed or liquorice.
24 marzo 2025
Non scritta su invito
Risposta di Alectrofag
Hi Ruth,
Thank you so much for your 4-star review!
We're really glad to hear that you're happy with most of the products. We’re sorry to hear that the Heavenly Drops didn’t quite meet your expectations – we appreciate your feedback about the flavor. We’ll be sure to pass it along to our team for consideration in future batches.
If there’s anything else we can do to improve your experience, please don’t hesitate to reach out!
Best regards,
Team Alectrofag
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