AGA Recensioni 

2541
•
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Right from ordering the new Rayburn at the Cirencester shop to the delivery I have received nothing but help and support. Dates given for delivery were met and when the top plate was found to be damag... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I bought my Aga 5 years ago in America. I am English and grew up always with an Aga, which was very reliable, and it was my heart's desire for 30 years to have one here in Boston. I finally achieved... Leggi di più

Valutata 5 stelle su 5

My first phone contact provided a visit the same day and Darius actually turned up early. He stripped down the motor quickly and professionally, clearly familiar with Stanley stoves even though th... Leggi di più

Valutata 5 stelle su 5

We couldn't be happier with the service we received from Simon and Mich during the reinstallation of our Aga. They arrived exactly when they said they would and completed the work to an excep... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli da cucina

Informazioni fornite da varie fonti esterne

AGA aims to make life good through thoughtful design using honest, hardworking materials to create relevant, distinctive products that stand the test of time. For almost a century, AGA has been bringing life to the kitchen. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. It's why we've created an AGA cooker for every stage of life. From first homes to forever homes, there's an AGA for every cook and every kitchen. AGA is – and always has been – progressively modern with traditional values.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

3K recensioni

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4,3

Tutte le recensioni

(2541)

417 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Aga 60 installation with Lak and Mark

Lak and Mark were exceptional in their compentence and in all aspects of the delivery and installation of our Aga 60. I could not wish for better service. Thank you to both of you and also Suzie at the Aga shop.
Customer service has been wonderful.

10 giugno 2026
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Risposta di AGA

Good morning,
We are so pleased to hear about your excellent experience with our team and the installation of your Aga 60. We appreciate your kind words.

Warm wishes
AGA Rangemaster

Valutata 5 stelle su 5

Lack & Mark were excellent

Lack & Mark were excellent, respectful, efficient and respected our property. They kept us informed about the progress of the installation and communicated well. They were clean and tidy. Although the cooker construction was delayed, Aga kept us informed with respect to progress and the reasons as to why the delay happened. Overall, a good experience. We would recommend them.

10 giugno 2026
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Risposta di AGA

Hi Craig,
We are so pleased to hear about your positive experience with our team! It's wonderful that they were efficient and kept you informed. We appreciate your recommendation.

Warm wishes
AGA Rangemaster

Valutata 3 stelle su 5

If I was rating the service from Lak…

If I was rating the service from Lak and Simon, who came to replace and install our Rangemaster dishwasher I’d be giving 5 stars. They were really helpful and also helped explain some functionality on our Rangemaster oven that we didn’t even know we had! Also, customer service have been very helpful too but as we’ve had a number of issues with the dishwasher since purchase had to go with 3 stars overall.

5 giugno 2026
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Risposta di AGA

Hi Laura,
We appreciate you sharing your feedback. We are pleased to hear about the excellent service from our team members and customer service. We are sorry to learn about the ongoing dishwasher issues and want to ensure your complete satisfaction. We are committed to improving your experience.

To allow me to review your case further, I will require some additional details: name, address, telephone number and serial number of your appliance. If you can include your previous correspondence and repair references, that would be really helpful.

tpsupport@agarangemaster.co.uk

Warm wishes
AGA Rangemaster

Valutata 5 stelle su 5

Great customer service

Great customer service. Helped me identify my model stove and provided the correct user manual.

4 giugno 2026
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Risposta di AGA

Good morning,
We're so glad we could help you find your stove model and the correct manual! Thank you for your Feedback.

Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

This company is so helpful and caring.

This company is so helpful and caring.
The lady I spoke to today was so kind and credit to the company.
Thanks to the tech department for their help.

8 giugno 2026
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Risposta di AGA

Hi Jonathan,
We are so glad to hear about your positive experience with us. We truly appreciate your kind words and feedback!

Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

Top marks for installation!

Our delivery and installation experience went very smoothly. Skip and Zen were friendly, organised and professional. It was reassuring to see how experienced they were as a team, manoeuvring the AGA carefully through our house and fitting it into its new home. Skip got the electrics all sorted, and Zen gave us a good beginner tour of how our AGA works. Top marks to both of them! Thank you very much Skip and Zen!

4 giugno 2026
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Risposta di AGA

Hi Elizabeth,
We are so pleased to hear that your delivery and installation experience was smooth. We appreciate your kind words about our team's professionalism. It's wonderful to know you received a helpful tour of your new appliance. Thank you for sharing your positive feedback!

Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

Fitting our induction oven: recommended

The two guys, Lak and Mark, who fitted the electric cooker where excellent. They were professional, friendly and efficient. Lak even discovered a small leak that had never been noticeable when he was capping off the gas.
Lak thoroughly explained the new appliance before leaving and told us that if we needed anything explaining again we could contact him.
Thoroughly professional service that I would recommend.

5 giugno 2026
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Risposta di AGA

Dear Jack,

We are so pleased to hear about the excellent service you received during the electric cooker installation. We appreciate your kind words regarding the professionalism, friendliness, and efficiency of our team. It's wonderful to know the new appliance was thoroughly explained. Thank you for your recommendation! 😊

Warm regards,
The AGA Rangemaster Team

Valutata 5 stelle su 5

Lak and Simon were fantastic

Lak and Simon were fantastic.
They turned up at 7am Saturday morning as promised .
We are in the middle of decorating and there was clutter in every room .
The Two lads were more than helpful trying to work around everything .
We purchased an AGA masterchef and we were giving a very good demonstration on how it works . Lak and Simon were both polite and friendly . We love our new AGA and were really pleased with the service . Kind regards Patrick .

6 giugno 2026
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Risposta di AGA

Dear Patrick,

We are so glad to hear you love your new AGA and were pleased with the service! We appreciate your kind words about our team's helpfulness and politeness, especially given the decorating. Thank you for sharing your positive experience. 🙂

Best wishes,
The AGA Rangemaster Team

Valutata 5 stelle su 5

A very professional and relaxed…

A very professional and relaxed installation by Lak and Simon today. Very thorough and knowledgable, excellent service.

6 giugno 2026
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Risposta di AGA

Dear Ian,

We're delighted to hear you had such a professional and relaxed installation experience. Thank you for your kind words!

Warm wishes,
The AGA Rangemaster Team

Valutata 5 stelle su 5

AGA removal.

Lak was in contact well before the AGA removal date to gather information regarding the site and answer any questions we had, which was really useful. Lak and Mark arrived as expected and were both very courteous. The AGA was removed quickly and with great efficiency and they were very mindful of the current building works. Lak has also been very communicative and informative with our electrician regarding the future installation of our new AGA, which I am now confident will go smoothly.

5 giugno 2026
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Risposta di AGA

Dear Tracy,

We are so pleased to hear about your positive experience with our team. It's wonderful to know our communication and efficiency made the AGA removal smooth, and that you feel confident about the future installation. Thank you for sharing your feedback! 😁

Warm regards,
The AGA Rangemaster Team

Valutata 5 stelle su 5

From the moment we ordered our AGA…

From the moment we ordered our AGA Masterchef from Diss Ironworks in Norfolk to it being fitted today in West Yorkshire everything has been fantastic!
The delivery guys Rich and Neil were a pleasure to have in our house and they explained everything to us.
An amazing experience from start to finish!

4 giugno 2026
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Risposta di AGA

Hi Peter,
We are so glad to hear you had such a fantastic experience with us from start to finish. We appreciate you sharing your positive feedback!

Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

The delivery and installation of my Aga…

The delivery and installation of my Aga was first class. Dwayne and Clive were very professional, they arrived, brought the Aga into the kitchen then carefully installed it. Care was taken to ensure the cooker was level. All of the packaging was taken away. A brilliant service- thank you

3 giugno 2026
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Risposta di AGA

Hi Cathy,
We are so pleased to hear about your excellent Aga delivery and installation experience. We appreciate your kind words about our professional service. Thank you for sharing your positive feedback!


Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

Jonny and Phil excellent

Jonny and Phil gave me very good estimate of their arrival time which was very helpful . They worked extremely hard as a team to get the very heavy Aga into place within a pretty narrow gap it fitted perfectly and they were happy to make tiny adjustments to make it square despite my uneven walls. Jonny explained the burn off procedure in detail to me which he let me video his instructions which i know will be helpful . We couldn’t turn it on as my building works aren’t finished yet .
Both Jonny and Phil were very competent and skilled at manoeuvring the Aga across the threshold and were respectful of my house walls and floors.
They were polite and charming and I would have no hesitation in recommending them and their firm.

2 giugno 2026
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Risposta di AGA

Hi Jane,
We are so pleased to hear about your positive experience with our team. It's wonderful to know that our colleagues provided excellent service, communicated effectively, and handled the installation with such care and skill. We appreciate you sharing your kind words and recommendation.


Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

Jackie was really prompt at dealing…

Jackie was really prompt at dealing with my request.
Excellent customer service

1 giugno 2026
Non scritta su invito
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Risposta di AGA

Hi Carol,
We're so glad to hear we provided excellent service and promptly handled your request. Thank you for your kind words!

Warm wishes
AGA Rangemaster

Valutata 5 stelle su 5

Professional job

Arrived on time, minimum disruption, very professional, very efficient and took their time to explain all aspects of the job. Lac and Paul first class service

28 maggio 2026
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Risposta di AGA

Hi Paul,
We're so glad to hear we provided a professional, efficient service with clear explanations. Thank you for your wonderful feedback!

Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

AGA themselves dealt with our issue…

AGA themselves dealt with our issue quickly efficiently and fairly in contrast to their appointed service agent who charged us over £600 call out charge which AGA addressed and refunded some to us.

22 maggio 2026
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Risposta di AGA

Hi Simon,
We're glad we could resolve your issue efficiently and fairly. Your feedback regarding the service agent is valuable to us.

Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

Superb quick response

Superb quick response - very helpful indeed.

26 maggio 2026
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Risposta di AGA

Good morning,
We're happy to hear we could help so quickly. Thank you for your positive feedback!

Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

Rangemaster Install

This is with regards to the the two gentlemen ( Lak & Paul)that removed my old gas cooker and installed my new rangemaster cooker .
I had a call the day before giving me a range on what time they would be arriving which was great . They both arrived on the time . The service received by both gentlemen was awesome . You normally don't get a walkthrough however we did which was really nice .

Thanks you to both Lak and Paul for a great customer experience .

27 maggio 2026
Non scritta su invito
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Risposta di AGA

Hi Shaliesh,
We are so pleased to hear about your excellent experience with our team. We truly appreciate you taking the time to share your positive feedback regarding the cooker installation. We are glad we could provide such a great customer experience.

Warm wishes,
AGA Rangemaster

Valutata 5 stelle su 5

Paul and Lak did an amazing install

Paul and Lak did an amazing install. Highly professional, knowledgeable and friendly. Great team.

26 maggio 2026
Non scritta su invito
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Risposta di AGA

Good morning,
We are so glad to hear you had such a positive experience with our team. Thank you for your kind words!

Warm wishes
AGA Rangemaster

Valutata 3 stelle su 5

Disappointing

Delivery process was good but slow ordered February received May. Had two problems on arrival the small oven door is slightly out of alignment and the magnets that hold it shut wouldn't hold until they had been unscrewed partly. The interior lining of the large oven has a hole in it responses have been slow.

23 maggio 2026
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Risposta di AGA

Hi Allister,

Thank you for taking the time to share your feedback. While we are pleased to hear that the delivery process went well, we are very sorry to learn about the issues you experienced with your cooker upon arrival, as well as the communication delays.

This is certainly not the level of service or quality we aim to provide. I believe I have managed to locate your previous correspondence, and I have reached out to you via email regarding your case to request further details.

We appreciate your patience and thank you for bringing these concerns to our attention.

Warm wishes,
AGA Rangemaster

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