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Valutata 1 stelle su 5

stay away from this business. send out wrong product, don't process refunds, despitei product being mailed back at my expense. all emails ignored.

Valutata 1 stelle su 5

Wish I had checked here before purchasing. Bought the stick on whiteboard and it’s peeling off the wall immediately, the magnetic function is also extremely poor, with most things sliding straight... Leggi di più

Valutata 1 stelle su 5

Any orders that are placed should automatically come with the correct type of roller that Writeyboard recommends. No other whiteboard paint product on the market has the special instructions that thi... Leggi di più

Valutata 1 stelle su 5

Won’t respond to refund request I ordered the wrong product but they won’t return my email re how to get a refund, nor have they responded to me on their online chat function. I also tried calling an... Leggi di più

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Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

543 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love, love, love Writeyboards!

Excellent customer service and love the product! I highly recommend their products! We have several of the Premium Writeyboards in our office and find them to be a quality product and they look great too!

7 marzo 2018
Non scritta su invito
Valutata 4 stelle su 5

The marker I received in my sample…

The marker I received in my sample packet didn't work, but otherwise the rest seems pretty great!
It was a pink neon pen, no worries, your products are great!

2 marzo 2018
Non scritta su invito
Logo di Writeyboard

Risposta di Writeyboard

Hey Deanna - I had sent out samples to you of all of our materials free of charge. Since you got both black and white finishes, I would've included both a black and a neon marker. Which marker wasn't working? I have yet to come across a marker that didn't work when putting sample orders together. Thanks for your input!

Valutata 5 stelle su 5

Original Writeyboard is great!

I ordered an original writeyboard (4'x8') and a matte writeyboard (4'x8'). Installing the original board over an old markerboard from Home Depot went well. I'm incredibly pleased with the surface and and how easy it is to erase and how completely dry-erase markers are erased using only an eraser. The matte board, on which I frequently use a projector, did not erase to my satisfaction with only an eraser (with cleaner, it erases perfectly but I prefer not to have my 4th graders - who help erase - using cleaner). I voiced this concern to writeyboard and they immediately replaced the matte board with another original board (excellent customer service!). For projecting, the matte board is great, but the original board works fine, too.

23 febbraio 2018
Non scritta su invito
Valutata 4 stelle su 5

If not for.......

The order was incorrect, however Jared was punctual and prompt in addressing my concerns. If not for the great staff I’d return the product. The order issue is the only reason I couldn’t give 5 stars.

23 febbraio 2018
Non scritta su invito
Valutata 1 stelle su 5

The whitey board stained with their own …

The whitey board stained with their own pens and wrinkled. The staff apologized and sent another one but the instructions misrepresented the product. We restretched the board and it is better now but we were not warned.

5 gennaio 2018
Non scritta su invito
Valutata 5 stelle su 5

Most excellent!

We bought this for our ten year old’s birthday. She loves to draw and what’s better than a 5x7 canvass that can be wiped clean to start the next masterpiece?

We watched the video on YouTube and installation was a Piece of cake. It’s so
Fun and so cool. It really makes the room!!

4 gennaio 2018
Non scritta su invito
Valutata 5 stelle su 5

Thank you so much for sending us the …

Thank you so much for sending us the stuff before paying. Hope your organization will make payment easier for foreign customers.

12 dicembre 2017
Non scritta su invito
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Risposta di Writeyboard

Hi Linda! Thanks so much. It was a pleasure working with you! So sorry for the frustration, but truly it's the credit card bank that will deny a transaction if something within the billing information doesn't match exactly what they have on file. I'm glad we were able to get it sorted out. Enjoy the products. Cheers!

Valutata 5 stelle su 5

3rd order, love my Writeyboards.

3rd order! Now I have multiple sizes and styles of the Writeyboard. Great customer service. They honored a sale price when I made an inquiry about it, no questions asked. Fast shipping.

7 dicembre 2017
Non scritta su invito
Valutata 5 stelle su 5

Writeyboard

Writeyboard helps our organization with its' whiteboard needs regularly. I deal directly with Mary Rahmel who is both professional and courteous. Their products arrived promptly and they are reliable and highly functional. I would recommend them for anyone with whiteboard needs!

29 novembre 2017
Non scritta su invito
Valutata 5 stelle su 5

Great product and fantastic customer service

We purchased the glossy writeyboard to use in the gathering room at our small school. We use it for the calendar/schedule changes, etc. Things that we write today wipe off easily, but more importantly, things that were written a week ago wipe off just as easily. It was easy to apply, went up quickly and smoothly, and the customer service was also phenomenal. They'll even send you a sample so you can see how it works for yourself.

17 novembre 2017
Non scritta su invito
Valutata 2 stelle su 5

Price is expensive & the product was …

Price is expensive & the product was hard to work with, but that could be normal for this type of paint. The outcome is below average, the finish is not smooth and erasing is difficult and it's extremely difficult for kids. They were excited about it at first, but got less and less exciting after each erasing experience. Now the white painted wall will likely never be used again!! So I have to come up with plan B for the coverage area, most likely just buy a white board and install it over it.

Customer service was good, they respond to email fairly quickly and they were kind to send me an additional paint for free to complete the job.

20 ottobre 2017
Non scritta su invito
Valutata 3 stelle su 5

The product itself so far seems to be …

The product itself so far seems to be adequate for our needs. The issues we faced was with the order and installation.

2 out of the 3 custom length pieces that I ordered were not the correct length.The sheets were off by as much as 3 ft which kind of makes ordering custom lengths meaningless.

Also, using the provided 2x3 inch squeegees proved to be quite difficult. I would like to see them provide some tools that are better suited for whiteboards of this size. We switched to a micro fiber cloth for installation which was much better and faster. We just started from the middle and with a sweeping motion moved outwards.

If I had to do it again and cost didn't matter, I would choose a paint product instead.

14 ottobre 2017
Non scritta su invito
Logo di Writeyboard

Risposta di Writeyboard

Hey Andrew - thanks for the feedback.... we take our customers' input very seriously. Did you reach out to our office regarding the custom lengths? This should not have happened. Our apologies. Also, per the printed instructions and the installation video on our website, a cloth should be used during the smoothing process. The squeegee is only used at the completion of the installation to push out any bubbles that may have formed. Please contact us if you need to discuss the custom sizes (818) 223-9117. Thanks much..... the WriteyBoard Team

Valutata 1 stelle su 5

Am still to receive your sample....

30 agosto 2017
Non scritta su invito
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Risposta di Writeyboard

We are so very sorry to hear that your local post office has let you down. From a service standpoint, WriteyBoard has gone over and above. We have shipped out two samples to you..... all the way to India from Los Angeles - USA. The first sample was shipped on July 28, and the second was shipped on 8-22 We paid for the international shipping costs and all else. If your local postal carrier isn't getting your mail to you, we truly apologize on their behalf. That is a real bummer. You have a good day now. Peace out!

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