stay away from this business. send out wrong product, don't process refunds, despitei product being mailed back at my expense. all emails ignored.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Wish I had checked here before purchasing. Bought the stick on whiteboard and it’s peeling off the wall immediately, the magnetic function is also extremely poor, with most things sliding straight... Leggi di più
Any orders that are placed should automatically come with the correct type of roller that Writeyboard recommends. No other whiteboard paint product on the market has the special instructions that thi... Leggi di più
Won’t respond to refund request I ordered the wrong product but they won’t return my email re how to get a refund, nor have they responded to me on their online chat function. I also tried calling an... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
5030 Parkway Calabasas, 91302, Calabasas, Stati Uniti
- 8182239117
- help@writeyboards.com
- writeyboards.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
This company goes above and beyond in…
This company goes above and beyond in customer service. When the small magnetized dry marker that came with my 12x18 adhesive writey board wore out, they sent me 3 more pens without charge. I would do business with them in the future without reservation.
Love this company!!
The product is amazing and so easy to use they speak for themself. My review is mainly due to my experience with their customer service. I sent an email just wanting to let them know something went wrong with the packing of the items and they had come out of packages and lids came off bottles. My intention was to just inform them. I received a reply and they very graciously sent replacements to the entire extras I had ordered. Way above and beyond!! This is how a company should treat customers not ignore or push blame onto others.
Tremendous customer service!
Although my initial order was missing a set of markers, Mary was incredible and got them...along with couple of cleaning towels and spray out immediately! Tremendous customer service will always bring me back to a business!!!
Amazing Product! Amazing Customer Service!
Had a missing item. (it happens! not a big deal!) Contacted them. They sent it out immediately with apologies.
Excellent Product !!
By far the best customer service we've…
By far the best customer service we've experienced. You can't go wrong with Writeyboard products and the service they provide. We had a University Professor of Creative Design here yesterday and she loved doodling on the black board with the neon markers......Everyone, even our accountant is more creative.....
Exceeded my expectations!
Great product, excellent customer service!!!
Writey is an awesome company
Writey is an awesome company, their team is so responsive and helpful. I loved the sample of the Writeyboard and can't wait to get our renovation started so we can add some Writeyboards to the walls!
Lost in the Mail.
Lost in the Mail.
First board I ordered got lost in the mail. I called and talked with a representative and they sent out a new one that day. A few days later and it was on my doorstep. Great response and great product.
Received my samples very fast
Received my samples very fast! I really like the material and will be purchasing a larger board soon. The free marker with the sample was a very unexpected surprise.
Excellent customer service!
I’ve bought Writey boards before (whiteboards, restickable whiteboards, blackboards, markers) and they’ve always given me excellent service. This time was no different. This time I ordered Writey board calendars which are excellent wall calendars. Though I encountered a small mixup with the calendars due to the reorganization/rebranding of the company, they immediately handled my request and had replacement calendars to me immediately. I’m a huge fan of this company and all of their products! They’ve put quite a bit of thought into every aspect of their product even down to the packaging. Plus using writeyboards gives a much cheaper yet classy option to some of the other whiteboard options out there. If you’re debating whether to buy or not, you can’t go wrong with this company especially with their excellent customer service.
When we ordered our first writeyboard
When we ordered our first writeyboard, a couple markers and cleaning spray were lost in shipment. A simple email to the writeyboard team, and less than 24 hours later they informed me that our replacement markers and spray were en route! No hiccups in working with this company, and their products are simple to use and super high quality.
great product and excellent customer…
great product and excellent customer service...
Almost Thrilled Customer
I would have given Writeyboard 5 stars unfortunately when I received my 2 Pocket Writeyboards, the pens included with the boards did not work. However, I was thrilled to have found the company website as well as the item since my local store did not carry it. Additionally, the customer service rep was very pleasant and knowledgeable and the turnaround time was exceptionable.
Great service
Great service! A real human answers the phone. Sample and the product arrived promptly.
If there was a choice, I'd rate it a 5-
If there was a choice, I'd rate this a 5-.
I bought 2 Premium Writey Boards 2' x 3'.
I opened the containers and put them flat on the floor and covered them with something soft, so as not to scratch them and weighted down the sheets for about a day and a half to let them uncurl.
I used a level to measure out a horizontal guide line using thick packing tape. I peeled back a 8-12" corner of the Writey backing and affixed a corner of the WB to the wall.
With one corner fixed, I peeled back about a foot of the entire top and fixed that in place, confirmed it with my level and removed the rest of the backing.
Following another suggestion, I used a stack of new index cards to smooth out the wrinkles, then lined up the 2nd sheet, etc, etc. All of that was simple and gets 5 stars.
The minus is for the !@#$% 3" x 1/2" black logo. there's no logo in the photos on the website.... it's bigger than necessary... not particularly attractive and it's black. So now I'm looking for a way to cover it up.
That step was totally unexpected.
But the board itself is terrific, it's a good surface and it's attractive.
They should have preprinted the backing sheet with their logo, but who wants to see the logo every day... it's a distraction
Customer Service is outstanding
Customer Service is outstanding. Had some reusable boards that lost their stick, returned them for a different product. Writeyboards do a great job for our trainers!!
- Wide format, matte board. Great product, quick install, great whiteboard surface.
- Great product
- Bought a large size matte writeboard
- Very easy to install, no painting!
- surface is great
Superb customer service!!!!
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