The “Ask Wordtune”/AI text creation feature on IOS suddenly stopped working for me. Every prompt gives me “Something went wrong. Try again in a few minutes.” I tested it on three different devices, an... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Every day, I use this tool For a long time, I have been using Wordtune regularly, and it has become an integral part of my daily work. The Rewrite feature has been particularly helpful in impro... Leggi di più
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I've been using Wordtune regularly for a long time, and it's become one of those tools I genuinely rely on in my day-to-day work. I especially use Rewrite to quickly improve phrasing, tone, and c... Leggi di più
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Definitely satisfied, but... I love the web-based version. In the future, I will rate the app 5 stars once it becomes more stable (sometimes it doesn't recognize the selected text) as well... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
Informazioni di contatto
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, Israele
- help@wordtune.com
- wordtune.com
4,2
Molto buono
581 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
OUTSTANDING CUSTOMER SERVICE
I did the trial period for an assignment and it was great. Despite missing the deadline to cancel the trial period and after getting charged, I was able to get support and help with reversing the charge easily because of an email issue with the account. Wordtune is a good tool to use for anyone needing help with their writing like me.
24 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi Rose!
We're pleased to hear that you had a great experience during your free trial, and a smooth interaction with our Support team to resolve your concern.
We sincerely appreciate the time you took to write such thoughtful feedback and we're delighted to have met your expectations.
If anything comes up, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center. We're always here for you, and the door is always open for your return.
Wordtune Support
Makes like easier.
The best purchase that makes my work so much easier.
22 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi Leyz,
Thank you so much for your kind feedback! Hearing that Wordtune has been "the best purchase that makes your work so much easier" truly means the world to us, that’s exactly the kind of impact we strive to make.
We’re grateful to have you as part of our community and hope you stick with us for years to come!
Please know that we’re always here for you. If you ever have any questions or concerns, don’t hesitate to reach out to us at help@wordtune.com.
Once again, thank you for your positive feedback. Have a great day!
The Wordtune Support Team
Really helpful tool
Really helpful tool! Such a life saver. Will recommend this to my colleagues.
19 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi Mary!
Thank you for your support and kind words. We love hearing how Wordtune works for our users.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our users expect from us.
We're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Wordtune helped me streamline certain…
Wordtune helped me streamline certain processes and ensured that I had the right level of support. Best of all - they don’t break the bank!
15 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi John!
Thank you so much for your positive feedback! We're thrilled to hear that Wordtune has been helpful to you. It's wonderful to know that you had a great experience with one of our support expert. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Happy writing!
Go-to tool
Wordtune has been my go-to resource from drafting emails to fixing Google Sheets formula.
14 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi Denz,
Thank you so much for taking the time to leave your feedback, and share features you enjoyed from Wordtune. We love hearing from our users, it puts a smile on our faces.
We hope you stick around. We're glad to have you here.
Happy writing!
Wordtune has become my secret weapon…
Wordtune has become my secret weapon for tidying up emails and LinkedIn posts in seconds. The rewrite suggestions sound like me, just sharper, and the “Spices” button is perfect when I’m stuck for an example or stat. If you write online every day, it’s a tiny add‑on that makes a big difference.
13 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi David,
We really appreciate the time you took to write such great feedback! Thank you for sharing how Wordtune has helped you with your studies, and we are glad you are enjoying the Wordtune features!
All feedback is highly appreciated, as it enables us here at Wordtune to further develop our products and services.
We’re very grateful for customers like you and hope you stick with us for years to come!
Have a great day!
Great Product
I’m a retired teacher who now mentors student teachers, and I use Wordtune to help review and improve their lesson plans—it really helps me express feedback more clearly. At one point I had some confusion with my account, but the support team was super helpful and got it sorted quickly. Great tool, great service.
1 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi Moe,
Thanks so much for your positive feedback. We love hearing from our users on how Wordtune helps them with their writing. Thank you for putting a smile on our faces.
Happy writing!
I was mislead and have now been charged a outrages amount of money
This company put a ridiculous charge for their services to my card that I was not aware of. I singed up for the free trial, however, this company severely misled me. Firstly, when signing up for the trial, I was shown a monthly fee, which to me, communicates that the charges would be monthly, not annual. Secondly, I was not presented with an option to switch between an annual or a monthly plan. Thirdly, no email came to my inbox from the company to warn me that the free trial was ending. This amount of money for this service is outrageous. This company misleads people, which can be seen by the countless poor reviews for similar reasons. Now I'm $187 out of pocket for something I was simply trying. I am a student who cannot afford this kind of service, as to why I selected the free trial. Furthermore, this company does not warn customers of a "no-refund" policy on the purchase page. Meaning I was further misled when purchasing the service. Having a no-refund policy in this day in age is ridiculous. I will be expecting a refund for this issue despite the billing policy. Do not use this product, they are misleading customers and scamming them.
9 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi Braydon,
Thank you for sharing your experience. I’m really sorry for the confusion and frustration this caused, especially with the unexpected charge and how the trial details were presented.
I understand your concerns about the lack of plan options, the missing reminder email, and the no-refund policy. Your feedback is important, and we’re actively working to improve how we communicate these details more clearly.
Please note that we always strive to be as transparent as possible and resolve any concerns quickly. Regarding your refund request, we’ve received your email, and our support specialist will be reaching out to you as soon as possible to assist you. Please check your inbox or spam folder for a message from help@wordtune.com. We’ll do our best to resolve this for you.
Thanks again for your patience—we’re here to help however we can.
Wordtune Support
Buyer Beware
You cannot cancel the free trial and will be charged the full amount. I'm working with my credit card company to resolve this. The customer service number listed is busy 24 hours a day.
I'm a professional looking for something above Grammarly for writing and editing help. I signed up for the free trial and canceled later that day because this wasn't what I wanted. Three days later, they charged my card the full yearly amount.
8 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi Brian,
Thank you for reaching out, and I’m really sorry for the frustration and inconvenience this has caused. I completely understand how upsetting it is to be charged unexpectedly—especially after canceling your trial and finding that the service wasn’t quite the right fit.
To look into this further and help resolve it, could you please confirm the email address linked to your Wordtune account? Once we have that, we’ll follow up with you directly via email. If you’ve already reached out, please keep an eye out for a message from help@wordtune.com—our team is actively reviewing and responding to requests.
Thanks again for your patience, and I truly appreciate you taking the time to let us know. We're here to support you however we can.
Wordtune Support
Fine tuned software compared to other AI
This software is great to use professionally and personally. It is definitely more fine tuned related to grammar and different feelings or tones than other more general AI platforms out there. Definitely worth the subscription, especially for the customer support.
7 maggio 2025
Non scritta su invito
Risposta di Wordtune
Hi Carolyn,
Thank you so much for taking the time to leave your feedback, and share the features you enjoyed from Wordtune. We love hearing from our users, it puts a smile on our faces.
We hope you stick around. We're glad to have you here.
Happy writing!
They are so bad
They are so bad, almost fraudulent they’ve taken money out of my account even though I don’t use the service and do not give me a refund even though let alone even respond to my emails
27 aprile 2025
Non scritta su invito
Risposta di Wordtune
Hi Oyinkansola!
We're so sorry to hear about your previous experience. We understand how upsetting it can be to see unexpected charges on your account, especially when you're not actively using a service. Our goal is to deliver great customer service and as part of that goal, we want to make sure this is resolved and address your concerns with the care it deserves.
In line with that, we hope you would allow us to make things right with you, and to help you have a smoother Wordtune experience. In order to do that, we'll need you to reach out to us at :
- help@wordtune.com
- OR through our Help Center https://support.wordtune.com/en/ where you'll click the Wordtune icon (bottom right-hand corner)
Once you're there, one of our Support Experts will be there to handle your case and offer you prioritized and personalized support.
Cancellation should be easy if that's what you want and our customer support is always here to help.
We look forward to hearing from you!
Wordtune Support
Outraged--Imposible to Cancel
Similar to another user, I am unable to cancel my son's Wordtune account because his email changed. He no longer has access to the email he used with his Wordtune account and therefore is unable to sign-in to cancel (WordTune sends a two-factor code to that original email). We are being charged $24.99 a month--a rate that is not even on their current rate card (the current "unlimited" version is $9.99). My son graduated from high school in May of 2023. If I do not hear from WordTune in the next 24 hours, I am calling the Attorney General. There is no number to call/no email to contact anyone. When I have worked with the AI assistant on the site, I do not receive an email in return.
23 aprile 2025
Non scritta su invito
Risposta di Wordtune
Hi Kathy!
Thank you for sharing your experience with us. We understand that this situation can be frustrating, and we apologize for that.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use (https://www.wordtune.com/terms-of-use) to ensure our users are informed. In addition to this, users always have the option to cancel their subscription through their account page to stop the auto-renewal of their subscription. You may check out this article to know how: https://support.wordtune.com/en/articles/5304438-how-to-cancel-my-wordtune-plus-or-unlimited-subscription
We've received your email request, and one of our specialists has sent you a response to help with your request. Please check your main inbox/spam folder. The email is from help@wordtune.com. Looking forward to resolving the issue with you.
Very nice tool that supported me a lot…
Very nice tool that supported me a lot in my day to day
and very trust and good support teams and very enjoyed to use it
20 aprile 2025
Non scritta su invito
Risposta di Wordtune
Hi there!
Thank you so much for your positive feedback! We're thrilled to hear that Wordtune has been helpful to you. It's wonderful to know that you had a great experience with our support experts. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Know that we're always here for you! If you have further questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Happy writing!
I'm very grateful for the prompt…
I'm very grateful for the prompt assistance and advice provided.
14 aprile 2025
Non scritta su invito
Risposta di Wordtune
Hi Rose,
Your feedback is greatly appreciated. It’s our pleasure to hear that Wordtune was able to assist you and help you achieve your goals. That's what we're here for! If you have any further questions or feedback please feel free to reach out at help@wordtune.com
Happy writing!
Got a subscription back in October 2024…
Got a subscription back in October 2024 for one year of unlimited access to features. Changed my email address- alerted them as you cannot just log in and update details. 2 weeks later and past the deadline for an important document due, I am still not able to use my own subscription. There clearly is no simple way to simply edit me email, so now I have no access. I contacted them no less than 15 times pleading for them to help, sent through screenshots, did all the troubleshooting ete. Needed to use the program, so got on the 3 day trial and now they have charged me AGAIN, even though they assured me they cancelled the credit card and this would not happen. Have "cleared my caches, logged out and back in" etc etc and still not able to access my account. Just completely incompetent that they cannot update an email address without cancelling one's account and unable to re-instate. They are now breaking the law as they have my money for a service I cannot use. Taking this further.
16 aprile 2025
Non scritta su invito
Risposta di Wordtune
Hi Chris,
I apologize for the frustration and inconvenience you've experienced. I completely understand how stressful this must be. You've made every effort to resolve this, and I’m truly sorry you haven’t received the support you needed.
To move forward, we just need a few details to help us locate and confirm your Wordtune account. Once we receive that, we’ll follow up with you via email. If you’ve already reached out, please keep an eye out for a message from help@wordtune.com—it should be arriving shortly.
Thank you again for your patience and understanding. We’re looking forward to getting this sorted for you soon. 🙏🏼
Miss old layout
I miss the old layout :( it was so simple and easy on the eyes. The new layout looks bad. I understand they had to modernize it but this wasn’t the way to do it. I’ve been using the wordtune app since 2023 so it’s a shame to see the layout change for the worst. And I’m not the only one who doesn’t like it, I’ve seen a couple of people in the reviews expressing their distaste for the new layout as well.
15 aprile 2025
Non scritta su invito
Risposta di Wordtune
Hi there!
Thanks so much for sharing with us your feedback. Your feedback is invaluable to us, as it helps us identify areas for improvement. We appreciate your contribution in helping us deliver a better experience for all our users.
We'd love to know more on how we can improve our UI. With that, please don't hesitate to reach out to us through: help@wordtune.com. We're excited to hear about your thoughts.
We look forward to hearing from you.
Great experience so far
Great experience so far! It really helps with finding different ways to word things. Any issues are also very quickly resolved using the help center!
13 aprile 2025
Non scritta su invito
Risposta di Wordtune
Hi Esther,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that Wordtune has helped you improve your writing and that any issues were resolved quickly, that’s exactly what we aim for!
If you ever need further assistance or have more feedback, please feel free to reach out to us at help@wordtune.com.
Wishing you all the best with your writing!
Wordtune Support Team
Great experience in and out
Wordtune is a great tool to rewrite and recreate your text. Ai tool is amazing you should try. I choose it over other and similar programs... service is great you can find people to talk to unlike others. Enjoy
28 marzo 2025
Non scritta su invito
Risposta di Wordtune
Hi Mira,
Thank you so much for taking the time to share such kind feedback! We're thrilled to hear that Wordtune has been a valuable tool for you, and we're glad you're enjoying the service. It means a lot to us that you've chosen Wordtune over other programs, your satisfaction is our top priority.
All feedback like yours helps us continue to improve and refine our services, and we're incredibly grateful for customers like you. We hope you stick with us for years to come and continue to enjoy everything we offer.
Have an amazing day!
Wordtune Support Team
Excellent services!
I am perfectly happy with the Wordtune company’s excellent services. I have used this tool for about three years now. It does wonders for your writing when you look for the right word or expression, but as a non-native English speaker, you struggle to find them. In a way, this tool is like having an experienced teacher close by all the time. It gives me confidence when I draft something in English. It is truly a wonderful tool!
22 marzo 2025
Non scritta su invito
Risposta di Wordtune
Hi Ghanshyam!
We're thrilled to hear how Wordtune has been helping you with your writing—it’s exactly why we do what we do! Your kind words mean so much to us.
We’re grateful to have you as part of our community and hope you stick with us for years to come!
Please know that we’re always here for you. If you ever have any questions or concerns, don’t hesitate to reach out to us at help@wordtune.com.
Once again, thank you for your positive feedback. Have a great day!
Wordtune Support Team
Wordtune is a great service
Wordtune is a great service. It enabled me to write more efficiently and offers several choices to better get your point across. The customer service is great too. I highly recommend this product.
18 marzo 2025
Non scritta su invito
Risposta di Wordtune
Hi Cathy,
Thanks so much for your positive feedback. We love hearing from our users on how Wordtune helps them with their writing. Thank you for putting a smile on our faces.
Happy writing!
Come funziona Trustpilot
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