Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

I have ordered from here before without issues. And I suppose this last order concerns is my own fault for not checking the items over upon receiving them. I ordered tshirts and at least half of them... Leggi di più

Valutata 5 stelle su 5

Ross made my is the only reason I am giving this 5 stars. I had called previously with another operator who told me they couldn't help and just follow the return link. Ross went above and beyond, pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was mistakenly sent the incorrect amount of hoodies. I should have received three large and five xl hoodies. I received 8 large (mistakes happen). I reached out to customer service and had absolute... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Edit: that being said, it’s been weeks since they’d promised a refund and are not reachable anymore. So think twice before ordering from Wordan! It was such a pleasant experience receiving assistan... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di abbigliamento
  2. Negozio di abbigliamento
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna
  5. Negozio di abbigliamento giovanile

Scritti dall'azienda

Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excelenet bulk discounts. As we work both retail and wholesale there is no minimum order. From sportswear to casual and chill outfits. At Wordans you can find different styles of clothing items. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 62% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

My first Wordans order

For my first Wordans order, I purchased 6 different types of shirts for a total of 17 items and received them in 8 days. One of the shirts selected was in the navy colour offered, but I received it in heather navy even though both the confirmation email and packing slip confirmed the colour that was ordered was navy. Now this is why I am giving Wordans 3 stars out of the gate (I have made countless orders from Amazon without one mistake ever). Wordans
customer service on the other hand, and Angela in particular, deserves a solid 5 stars for rectifying the issue so efficiently and promptly after I emailed customer service to describe the issue and provide a photo of the colour error. She acknowledged the error by Wordans, put in a new order to replace the shirts and provided me with everything I needed to return the shirts. Thanks to the error though, I still had to spend more time to rectify Wordans mistake then I did selecting the items and placing my order in the first place. Thank goodness for great customer service!

22 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing Service - New customer

I am a new customer who signed in to your site yesterday. I had a large to place for a Christmas family function. Not knowing the site well and not wanting to mess up the order, I phoned and Angela promptly answered the call. She patiently sat with me and walked me through the paces ie: sizes and colours and also the nuances of the Wordan site which would help me with future orders. At no point did I hear a bit of frustration or impatience as she worked with me through the order. She was knowledgeable, helpful, kind and very friendly. The order was placed and I was very happy. I thanked her and asked her if there was somewhere I could send a review. I wish there were more customer service representatives like her. She was outstanding. Thank you Angela.

17 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Happy Customer

I was very impressed with the quick response and kindness I received from Angela. She understood my issue and quickly gave a solution. I would have no issues dealing with her again.

25 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Delivery address issues (my fault)

I had a delivery issue with my recent order. It seems I made an error on the shipping address and UPS couldn't deliver to a non-existant address.
I called customer service and spoke with Angela. She quickly noted the changes and contacted UPS to correct the address. She promised to call me back, and she did! She resolved the problem in very short order. A very big THANK YOU to Angela at customer service. 🤓

26 ottobre 2023
Non scritta su invito
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Risposta di Wordans

Thank you Steve!

Valutata 4 stelle su 5

Angela deserves a raise...

We had a few mix ups on our order when we received it, and a quick message, and a few minutes later Angela had things back on track, and the corrections are in the mail. Now if they could clone her and add an Angela in the shipping department...thank you for the help!

20 ottobre 2023
Non scritta su invito
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Risposta di Wordans

Thank you kindly! Happy to help :)

Valutata 1 stelle su 5

J'ai acheté 1 fois chez wordan et…

J'ai acheté 1 fois chez wordan et depuis lors je reçois 100 pubs par jour la où je me connecte sur n'importe quel réseau social et sur n'importe quel appareil.
Je n'en veut plus de cette marque.

19 ottobre 2023
Non scritta su invito
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Risposta di Wordans

Bonjour,
Nous sommes vraiment désolés. Il est très important pour nous que votre expérience d'achat soit positive.
Malheureusement, nous n'avons pas été en mesure de vous trouver dans notre système. Veuillez s'il vous plait nous communiquer votre numéro de commande et l'un de nos agents vous contactera dans les plus brefs délais à ce sujet.
Encore une fois, mille excuses et merci beaucoup pour
votre patience.

Valutata 5 stelle su 5

Great Customer Service

There were a few mistakes in the shipping and bill charge for my order but I got great and fast help from someone named Yonathan. Would definitely order from here again knowing if something goes wrong I'm in good hands!

11 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

My orange hoodie hero!

I ordered orange hoodies for my daughters birthday. I did not want safety orange.. I wanted orange a nice fall orange. So I ordered safety orange. I called customer service and spoke to Angela. Angela quickly processed a return slip and had it emailed to me within minutes. I returned my hoodies and wardens had it the next day. But I forgot to add the return number to the outside the box. I emailed Angela who confirmed that my return was at the warehouse and once my items were inspected I would receive a credit. I did receive the credit and reordered the orange hoodies. I did not change the address on my order from my old address. So it was going to be delivered to the wrong address again totally my fault! I emailed Angela and explained my mistake. She was able to correct my address before my package was sent. Angela has the patients of a Saint! My wardens warrior! My orange hoodie hero! Thank you Angela for all your help! Someone give Angela a raise!

10 ottobre 2023
Non scritta su invito
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Risposta di Wordans

Thank you for the kind words Suzanne :)

Valutata 5 stelle su 5

Timely support!

I made a silly mistake with my order (wrong shipping address) and Angela promptly helped me to get it re-routed. I feel like other companies wouldn't care but Angela personally saw to it that my issue was resolved. Much appreciated!

2 ottobre 2023
Non scritta su invito
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Risposta di Wordans

Happy to help Sarah!

Valutata 5 stelle su 5

good customer service from Angela

i spoke to Angela Nepper regarding a few issues i was having (she's the only one that responded to my inquiries regarding a couple returns i had made) and she helped me right away. she was quick and very helpful.

4 ottobre 2023
Non scritta su invito
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Risposta di Wordans

Thank you Robyn!

Valutata 5 stelle su 5

Great customer service!

I made a large order the other day. After looking at my recipt I realized my shipping address was wrong. Angela figured it all out for me very quickly and updated me about my package and the process. I am so grateful for her help. Great costumer service I am very impressed. Will definitely be buying more! Thankyou Angela!!

3 ottobre 2023
Non scritta su invito
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Risposta di Wordans

Thank you for the review Milo!

Valutata 5 stelle su 5

Qualité des produits et bon service…

Qualité des produits et bon service après vente. Merci Lorenzo :)

3 ottobre 2023
Non scritta su invito
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Risposta di Wordans

Bonjour,Emmie
Nous vous remercions pour votre commentaire, et nous sommes ravis de pouvoir vous offrir le meilleur service 😉.

Valutata 5 stelle su 5

Customer care

Thank you Angela for your support! My order was mishandled and she took care of it in a very efficient and professional way.

26 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Best customer service I’ve received

Best customer service I’ve received. I had forgotten an item and Angela helped me get my order canceled promptly so I could re order and not have to pay shipping for a single item. Angela is a lifesaver!

20 settembre 2023
Non scritta su invito
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Risposta di Wordans

Thank you!

Valutata 5 stelle su 5

Return went smoothly

I had to return 2 items since they were the wrong size for my husband. The thought of returning those items seemed like a drag to me. Until I started the process and Angela took care of my request. Throughout the whole process, she made sure my emails always had a prompt and simplified reply. Thank you Angela!

20 settembre 2023
Non scritta su invito
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Risposta di Wordans

Thank you for the kind words Gretta!

Valutata 1 stelle su 5

It is impossible to speak to anyone

It is impossible to speak to anyone. The customer service line will auto hang up after 3 minutes of waiting on hold. They don't and have not yet responded to any emails sent to customer service. I am hoping they might contact me after the past review but no they did not. I have just spent the past hour once again trying to get ahold of anyone but no such luck.

1 settembre 2023
Non scritta su invito

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