Wordans Recensioni 1932

Edited--- Customer Services from Wordans has finaly reached me via email and has cancelled the coupon to replace it with full refund on the credit card.
I am satisfyed with the end results despite not knowing why all items from Egothier(Needen brand) have been removed as well as W4 from their entire site. Thanks to Customer Services for doing what should have been done first.----------------

One more order with problems and this time it was incredibly terrible. I ordered 6 different items in quantities and the site was showing many undreds (some thousands) in stock. Two days after, nothing yet processed and still all items in stock. The third day, all this brand disappeared as well as the weraehouse number from the site and still nothing processed. after a week I did contact the customer service over email... no answer. Nine days later, another email and still no answers. I than decided to cancel the order and all I got was a coupon as the order was in process (according to them) but all items are backorder and no estimate of restock. I have been customer of this company for more than three years and this is the last time I ever place an order with any of this Wordans/Needen/...

Poor customer service and website. I tried several times to place an order online or by phone, but was given the runaround by the customer service representatives. Was never able to speak to a real person who could successfully assist me in navigating the website. After four days gave up and shopped elsewhere.

Long story short an order was entered twice and when I realised this I requested one to be canceled immediately. I received confirmation that a coupon was created for a future credit for the second order entry, coupon which I was not happy with since I do not order often and wanted my money back. I was put in contact with Ms. Angela who quickly replied to my email where I expressed my disappointment and she immediately canceled the coupon to replace it by a full refund. Now THATs what I call great customer service. No arguing, no delays, she took the time to understand my situation and immediately agreed to help me. I am extremely satisfied by her customer service and will definately be ordering again from Wordans :)

Angela, corrected an order that I made in a timely manner.

Overall fantastic experience. Order was delivered the day after I placed it. Unfortunately the size I ordered wasn’t right. I reached out to the company for some help and Angela from customer support exceeded my expectations. She was so helpful and kind. I will definitely be ordering again in the future. Thanks again Angela!

I ordered T-shirts from Wordans and I tried it on were too big so made a return request and got a confirmation email that request was received but its already been a week and still haven't heard back from them.

I received a shirt order in the mail and the colour wasn’t quite to my liking. So I made another order and contacted customer service to return my first order. I dealt with Angela Nepper, she was very pleasant and great to deal with. Her quick responses really helped!
The second shirt order I made was exactly what I wanted and the shirts were great quality and the shipping was extremely fast!

Quality wash and wear polo shirts at a reasonable price. Will surely order more. I also got a quick response from customer service. Highly recommended store.

Angela was such a delight! Even through email you could see she cared about my concern. She was responsive and communicative! Thank you Angela!

Angela was super helpful and had my question resolved quickly!

Probleme avec une commande passer ou il y a eu erreur.
J ai eu prisca une gentille interlocutrice au tel qui c est occuper de mon problème rapidement et avec professionnalisme.
Je recommande .

The customized printing looks absolutely terrible - they just iron on the logo it is not screenprinted - do not use them for your business!

Shipped my blank shirt, no issues. For ny custom orders they will not even mail me back! Eventhough ive already askes for a refund. Will not do business with them again

Angela was of great help to me today when she assisted me when I was having issues utilizing a discount code previously provided to me. She kindly and promptly confirmed that the codes I was attempting to use were no longer active and provided me with a replacement! Thank you.

I contacted Angela at customer service by email, I was very impressed by her quick and kind response. She is one of the bests.
Regards,
Nisar

Great customer service and extremely fast turn around!
Nicholas was great to deal with and replied to my questions fast as well..
I would recommend this company for sure 5 stars!!

Nicholas helped me sort out my order. He helped me alot and I really liked the way he handle my order. Much appreciated thank you so much.

I had issues with my order and Nicholas was very helpful and quick at fixing the problems. Really appreciate it!!!

This company as a whole is fantastic with a variety and a good quality of items along with a fast turn around time for deliveries. I was missing some items fast and the sale rep, Nicholas Vlieland-Boddy, was fantastic with his communication and fast help. He saved the day by replying to me in a timely manner and took care of all my needs within a day. Will definitely continue my business with them especially with Nicholas.