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Scopri cosa dicono le persone

Valutata 2 stelle su 5

I have ordered from here before without issues. And I suppose this last order concerns is my own fault for not checking the items over upon receiving them. I ordered tshirts and at least half of them... Leggi di più

Valutata 5 stelle su 5

Ross made my is the only reason I am giving this 5 stars. I had called previously with another operator who told me they couldn't help and just follow the return link. Ross went above and beyond, pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was mistakenly sent the incorrect amount of hoodies. I should have received three large and five xl hoodies. I received 8 large (mistakes happen). I reached out to customer service and had absolute... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Edit: that being said, it’s been weeks since they’d promised a refund and are not reachable anymore. So think twice before ordering from Wordan! It was such a pleasant experience receiving assistan... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di abbigliamento
  2. Negozio di abbigliamento
  3. Negozio di abbigliamento uomo
  4. Negozio di abbigliamento donna
  5. Negozio di abbigliamento giovanile

Scritti dall'azienda

Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excelenet bulk discounts. As we work both retail and wholesale there is no minimum order. From sportswear to casual and chill outfits. At Wordans you can find different styles of clothing items. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 62% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I requested a refund due to the poor…

I requested a refund due to the poor print quality, and I spoke with Angela from customer service. She responded promptly and found a solution. I am very pleased with the outcome.

28 marzo 2024
Non scritta su invito
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Risposta di Wordans

Thank you Vanessa!

Valutata 5 stelle su 5

Great service and fast shipping.

Ive dealt with wordans a lot and they have always worked to making my order work out, quick effective customer service. Angela is especially been a great help, always seems to handle my issues with ease. thanks again!

1 marzo 2024
Non scritta su invito
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Risposta di Wordans

Thank you for your kind words, appreciate it! And thank you for your continued business :)

Valutata 1 stelle su 5

Wrong order and poor customer service

Ordered white and got black shirts sent to us. Called them and got it escalated. It's been over 3 weeks and no resolution. Worse customer service experience ever. Would not recommend to anyone.

21 febbraio 2024
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Risposta di Wordans

Hi! We are really sorry for the trouble caused by the delay in getting your order sorted. We appreciate the feedback

Valutata 3 stelle su 5

Not so happy with the product colour...

Ordering was easy.
Shipping is reasonable.
I was not happy with the colour sent.

I ordered charcoal and what was sent looks very much like the colour sport grey which is no where near charcoal.
They offered to send out another sweatshirt to correct what I am sure is a misrepresentation of their charcoal colour and they sent the same darn colour. So now not only do I have one sweatshirt no one wants to wear I have two. Makes me not want to order from them again. Wordan's you better review your colour charts and make a correction to the charcoal colour choice because it is WAY OFF! I just gave up trying to get the proper colour.

20 febbraio 2024
Non scritta su invito
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Risposta di Wordans

Hi Cathy! Firstly, I apologize for the mistake with the product colour. Thank you for your feedback, I will pass this over to the right team for review

Valutata 5 stelle su 5

I accidentally put the wrong postal…

I accidentally put the wrong postal code and Angela called and emailed to let me know. She was amazing and easy to communicate with. The issue was fixed immediately and the package sent ASAP.
I was so glad to see great customer service still exists. I will definitely keep doing my business with this company!

7 marzo 2024
Non scritta su invito
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Risposta di Wordans

Thank you kindly Katie!

Valutata 5 stelle su 5

Not the first time buying from Needen

Not the first time buying from Needen. The products are of quality materials and website is really easy to navigate when making a purchase. Angela in customer service provided a excellant solution to an issue with one of the shirts I purchased. She was fast and efficient when solving my concern. Outstanding!!. I am really pleased with Needen.

21 febbraio 2024
Non scritta su invito
Logo di Wordans

Risposta di Wordans

Thank you for the kind words and your business!

Valutata 5 stelle su 5

Quality products at a reasonable cost!

Quality products at a reasonable cost! Shipping was fast, and when I had a minor issue with my order, Angela at Customer Service responded quickly with a positive attitude and an easy solution. Wordans is doing their business right.

10 febbraio 2024
Non scritta su invito
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Risposta di Wordans

Thank you kindly Lauren!

Valutata 5 stelle su 5

I’ve been ordering from Wordan’s for a…

I’ve been ordering from Wordan’s for a few years now and the experience has always been great. The products are good quality and the customer service is fast and friendly. I recently had to return a few shirts that I ordered in the wrong colour, and Angela in the customer service department processed my request quickly and followed up personally. I definitely recommend!

5 febbraio 2024
Non scritta su invito
Logo di Wordans

Risposta di Wordans

Thank you!

Valutata 5 stelle su 5

5* customer service from Angela

Very impressed by the 5* customer service received from Angela! Prompt response and satisfactory resolution, very professional. She definitely is an added value to the company.

6 febbraio 2024
Non scritta su invito
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Risposta di Wordans

Thank you for your business Marie and the kind words:)

Valutata 5 stelle su 5

Kudos To Angela

Placed an order with Wordans and waited for arrival. Delivery got messed up and very complicated. Fortunately I was assisted by CS Agent Angela. After she understood my dilemma she immediately jumped into action and resolved the issue beyond my wildest expectations. Kudos and credit to Angela as she is a Gem of an employee...thoughtful, diligent and action oriented. She was the deciding factor in whether I would place another order with Wordans...most definitely will place another order.
Thank you again Angela.

1 febbraio 2024
Non scritta su invito
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Risposta di Wordans

Thank you Gary!

Valutata 5 stelle su 5

Love Needen for all my textiles

Love Needen for all my textiles! Had one small issue and was resolved quickly plus I was given a discount code for future purchases! Thanks Angela for all your help! Excellent service, super prices and quality materials! No need to look anywhere else, Needen has it all!

18 gennaio 2024
Non scritta su invito
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Risposta di Wordans

Thank you Lorna!

Valutata 5 stelle su 5

Excellent Customer Service from Angela!

I love Wordans, and have ordered from them many times. Recently I made an order for customized sweatshirts for my sewing group - BTW if you're looking for customized apparel, Wordans has great prices and the quality is excellent. When I received my order, there was a printing error on one of the sweatshirts. I contacted Wordans and Angela responded from customer service.

Angela was amazing! She took care of everything and coordinated with the printer to replace the item. Angela was friendly, professional, and very efficient - the perfect CSR. Thank you so much Angela!

3 gennaio 2024
Non scritta su invito
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Risposta di Wordans

Thank you for your review Sherri!

Valutata 5 stelle su 5

Great selection, great prices

Great selection, great prices and order arrived quickly. Would highly recommend and will be ordering from again. Thanks!

19 dicembre 2023
Non scritta su invito
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Risposta di Wordans

Thank you Amanda!

Valutata 5 stelle su 5

First time buyer but not my last!

I ordered 3 sweatshirts from here and was happy to find a) excellent prices b) it arrived the next day! c) the colour was true to the picture d) the quality! It was a last minute order for a customer of mine and the first time I did any sort of clothing so I was extremely happy with the overall experience. Will definitely be using Wordans as my go to shop!

13 dicembre 2023
Non scritta su invito
Logo di Wordans

Risposta di Wordans

Thank you Sandy!

Valutata 1 stelle su 5

If I could rate them less than one star…

If I could rate them less than one star I would. They do not honour refunds or exchanges. I was promised a refund and never received it. All attempts at contacting them after the promise went unanswered.
Shop elsewhere.

8 gennaio 2023
Non scritta su invito
Valutata 2 stelle su 5

Wordans has a complicated website to…

Wordans has a complicated website to navigate. Some colour dots don't match the colour of the tee shirt. Description of tee shirts is vague. We wanted 100% cotton and guessed at some of them because they were under no catagory blend. Finally, the amount you have to spend to get free shipping from w1 (another complicated mess) is too high.

27 novembre 2023
Non scritta su invito

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