I’ve enjoyed all the items I’ve received. I think it’s important to find a seller you like. Some sellers move slower than others to secure the item you’re buying. I wouldn’t expect any messages to be... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Always finding the best gems here! I found amazing designer items for fraction of the price. And they also have very good customer service. Love this app!
The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while. Also, double check prices online before ord... Leggi di più
L'azienda ha risposto
I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded... Leggi di più
Dettagli dell'azienda
- Piattaforma di commercio online
- Discount
- Negozio di borsette
- Negozio di articoli usati
- Negozio di abbigliamento donna
Scritti dall'azienda
With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!
Informazioni di contatto
Ha risposto al 62% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Always finding the best gems here
Always finding the best gems here! I found amazing designer items for fraction of the price. And they also have very good customer service. Love this app!
Amazing experience all around!!!
Amazing experience all around! Customer service is always kind and helpful
I’ve shopped here a few times and it’s…
I’ve shopped here a few times and it’s always a great experience and wonderful customer service
I received the my order but I didn’t…
I received my order but I didn’t expect to get it like this it was very dusty and one of the pair looks worn and I’m not happy with that.
I’ve enjoyed all the items I’ve…
I’ve enjoyed all the items I’ve received. I think it’s important to find a seller you like. Some sellers move slower than others to secure the item you’re buying. I wouldn’t expect any messages to be returned from the sellers themselves, but Shopthing Support has been very helpful.
I’ve been using this clothing app for a…
I’ve been using this clothing app for a while now, and it’s honestly been such a great experience. The interface is super easy to navigate, and I love how quickly I can find styles that match what I’m looking for. There’s a really nice variety of options, whether you want something casual, trendy, or a bit more dressed up.
I recently purchased a pre-loved Louis…
I recently purchased a pre-loved Louis Vuitton bag and couldn’t be happier with the experience. The bag arrived in truly mint condition, exactly as described by the seller, and was beautifully packaged. It also came with proof of original purchase and authentication certificates, which gave me complete confidence in its authenticity.
While the delivery did take about a month, Mary from ShopThing was incredibly supportive throughout the process. She kept me informed every step of the way and took the time to explain how transactions work on their platform, which really put my mind at ease.
Overall, a trustworthy and professional experience. I would definitely purchase from them again.
I purchased a D&G dress and they sent…
I purchased a D&G dress and they sent me the wrong order! I was sent a top, not the dress that I ordered at all!
No one has responded to me yet to fix this problem.
I absolute LOVE Shop Thing!
I absolute LOVE Shop Thing!
This app is amazing. Customer service is top notch and delivery is excellent.
I am giving 3 stars just because …
I am giving 3 stars just because there are some sellers that are amazing, Iryna, Elaine, Cristina, Veronica, @found are wonderful. They always keep their items available after purchase. I have my issues with a specific seller that I have communicated with multiple times with customer service, and she drives me nuts because she constantly cancels most of my orders. The show can be live, and she will still not confirm my orders. Next thing she cancels, and the following show for the same brand, she will repost the same item I bought and was canceled, and increase the price from what I had paid days before. It doesn't matter what the policy for sellers says that discourages sellers' cancellations, shopthing doesn't apply those to their preferred sellers. The only reason why I stay in this app is because of the sellers I mentioned above. Sometimes this particular seller doesn't confirm orders for daysssssss, just to cancel later. I do not think she follows through by returning to the shop as soon as she has orders; she probably waits too long and loses the items because they are sold out. Shopthing, don't ruin your reputation for this seller, please, you know who she is, check my emails. I don't mind waiting for the time of delivery, as long as the time of shipping is specified, which sellers can show on their show notes. Also, the protection policy doesn't cover packages marked delivered by the sketchy company they use. I would rather pay more in shipping than lose packages with companies that are stealing them. I am thankful they worked with me this time with something that got lost, but that means that other packages might just suffer the same fate. Shopthing, I want to love you. Please improve your buyers' experience, we really want to shop from you, as shown in the many dollars I have spent with you.
10/10
I love my bag, super good service, good communication, as described. I'll continue to buy with this seller!
Great variety of products and excellent…
Great variety of authentic luxury products at excellent prices!
ShopThing experience …
I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded extremely quickly ,within a day or even as little as an hour on weekdays . They were able to resolve my issue on both occasions and I was very pleased with their service. Definitely recommend for great designer deals .
My transaction was flawless
My transaction was flawless, happy customer.
Scam-- Send you wrong item and charge duty after return
Never buy anything from them. They sent me the wrong item which I returned to them and then they told me I still have to pay $75 in duties. So now I paid $75 for nothing and hours of my time was wasted. They are just a scam and their customer support is use less.
Shoppers are unrelatable to most
I’m happy with the items I’ve ordered, but I’m noticing that the shoppers on the Canadian side of the site are so tiny now that it’s just unrelatable. Tiny as in size 23 - 25 in jeans. I’m not a big person by any stretch, small-medium, size 28/29 Jean, but this site makes me feel like a cow. There were a few more normal bodies at first, but now they all seem to have shrunken. Ergo, most of the items they are trying on/selling are tiny. They occasionally put on something larger, like a medium or a 29 in a jean, and pin it back with their hands. This is basically a site for very thin people, and therefore very young people. I’m deleting it.
Fast shipping
Fast shipping
Quick response
Great customer service
Delivered exactly what I ordered- I…
Delivered exactly what I ordered- I have ordered over 10 products from ShopThing and they have all been delivered on time and as described- I usually order only new products.

Risposta di ShopThing
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







