Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I required a variety of decent quality steel rulers and was delighted to find Woodsmiths that had a range of Shinwa Stainless ones in various sizes that seemed fairly priced. Prior to ordering I d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very nice, good quality knives, easy to use website, fast delivery and item well packaged. There are useful videos on the site, with advice, and the lady I spoke to when I telephoned was friendly,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The handles of my two small axes, formerly my late father’s, had snapped under the heads. Wanting to retain the excellent heads I combed the internet for suitable handles, preferring quality to chea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant, wonderful, warm salt of the earth folk who often go that extra mile to please, best postage and packaging BAR NONE too. Seriously, if there were awards for packaging, Woodsmith team would w... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per la lavorazione del legno
  2. Artigianato
  3. Negozio di utensili

Scritti dall'azienda

Woodsmith is a family-run business based in Whitley Bay, North East England, offering one of the UK’s most trusted selections of premium woodcraft tools, books, and supplies. Our small team is made up of passionate woodworkers, turners, carvers, and coppice workers – we don’t just sell tools, we use them. Whether you're after the perfect carving axe or advice on traditional charcoal burning, we offer honest, expert guidance drawn from real hands-on experience. We’re proud to be trusted by some of the world’s leading toolmakers, including Gransfors Bruk, Thorn Wood Forge, Hultafors, Morakniv, Ray Iles, Ashley Iles, Shinwa, Robert Sorby, and Tormek (to name but a few!). Our carefully curated range includes hand-forged axes, drawknives, chisels, measuring tools, sharpening systems, turning tools and more – supporting everything from green woodworking to small-scale woodland management and traditional crafts. With fast worldwide shipping and new stock arriving daily, our online store connects woodworkers across the globe with tools they can rely on – backed by five-star rated service and honest, knowledgeable support.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

274 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Goods arrived on time and in Good…

Goods arrived on time and in Good condition very good quality and at a reasonable price very satisfied good experience all round

17 febbraio 2026
Non scritta su invito
Logo di Woodsmith

Risposta di Woodsmith

Thank you so much for taking the time to leave a review, Paul. So delighted to hear that your experience with Woodsmith was a positive one.
Izzy
-Woodsmith

Valutata 5 stelle su 5

I found the item I was looking for. / 探していた商品を見つけました。

(Please excuse the use of translation software.)
Parcels arrived safely in Japan. I may have caused the shop some trouble with the parcels, and I am grateful for the shop staff's assistance.
All the items I purchased were excellent, but the Pole Lathe Crank Set in particular has greatly lowered the hurdle for me to build my own Pole Lathe. I look forward to using it once the snow has melted.
Thank you, Woodsmith.

荷物はしっかりした梱包で日本まで無事に届きました。
もしかしたら荷物のことでお手数をおかけしたかもしれません、お店の皆様のご対応に感謝申し上げます。
購入した品物はどれも素晴らしいものでしたが、中でもPole Lathe Crank Setは、私の足踏みろくろ製作へのハードルを大いに下げてくれました。雪が溶けたら使いたいです。

安心して買い物ができる良いお店で、お勧めです。

10 febbraio 2026
Non scritta su invito
Logo di Woodsmith

Risposta di Woodsmith

Thank you so much for taking the time to leave a review - we really appreciate your custom. I hope you have managed to build your own pole lathe, or the process is going well! We would love to see some pictures once its done.
Izzy
-Woodsmith

Valutata 5 stelle su 5

EXTRA HELPFUL AND EFFICIENT

Both members of staff that I interacted with were extremely helpful and went to a considerable amount of effort to fulfill my order in the time restraints I had to work with Thank you Izzie and Leo

27 gennaio 2026
Logo di Woodsmith

Risposta di Woodsmith

You're so welcome Martin, thank you so much for your custom and patience whilst we ground your axes! Hope they've performed well for you - we really appreciate your kind feedback.
Izzy
-Woodsmith

Valutata 5 stelle su 5

I got good advice on the telephone…

I got good advice on the telephone about my purchase from a very knowledgeable member of the Woodsmith team. They are a pleasure to deal with. The online videos are well worth watching and this is how I discovered Woodsmith.

26 gennaio 2026
Logo di Woodsmith

Risposta di Woodsmith

Thank you so much Charles for taking the time to write this - so happy to hear of your positive experience with us and also of our videos. We're hoping a lot more will come this year.
Izzy
-Woodsmith

Valutata 5 stelle su 5

Tools for the discerning user.

I was searching for some specialist Japanese drill bits and was pleased to find that Woodsmith stocked them. The price was fair and the service first class.

Nice to do business with a small UK firm and I wish them well.

20 gennaio 2026
Non scritta su invito
Logo di Woodsmith

Risposta di Woodsmith

Thank you so much for the review , Chris! We've also just started stocking the triple fluted bits by Star-M. Appreciate the kind feedback.
Izzy
-Woodsmith

Valutata 5 stelle su 5

Great service.

Order process efficient and turned up within 48 hours, item is top notch. What else do I need? Would use again.

21 gennaio 2026
Non scritta su invito
Logo di Woodsmith

Risposta di Woodsmith

Thank you so much for the kind review.
Izzy
-Woodsmith

Valutata 5 stelle su 5

I bought two items

I bought two items, a hatchet and a knife. Excellent communication with Izzy. Fast shipping, big plus for using Royal Mail. I’m very satisfied. Thank you, Sebastian.

25 novembre 2025
Non scritta su invito
Logo di Woodsmith

Risposta di Woodsmith

Thank you so much Sebastian, hope you're loving your new tools!
Izzy
-Woodsmith

Valutata 5 stelle su 5

Highly recommended!

Highly recommended!
Absolutely brilliant from the initial enquiry to the delivery and unpacking.
Thank you Izzy!
Superb ;-)

5 gennaio 2026
Non scritta su invito
Logo di Woodsmith

Risposta di Woodsmith

You're so welcome! Thank you so much for taking the time to leave a review.
Izzy
-Woodsmith

Valutata 5 stelle su 5

Woodsmith shipped me an amazing hook…

Woodsmith shipped me an amazing hook knife for spoon carving. It came quickly to Canada. I will definately use woodsmith again.

22 dicembre 2025
Logo di Woodsmith

Risposta di Woodsmith

So glad to hear, Dirk. Thank you for taking the time to leave a review. Hope you're loving the spoon knife and has managed to do lots of good work for you!
Izzy
-Woodsmith

Valutata 5 stelle su 5

Very helpful

Very helpful. Sent me a great email to say that they would let me know as soon as the item was in stock - which they did. Even though I placed the order just a few days before Christmas it arrived the day before.

22 dicembre 2025
Logo di Woodsmith

Risposta di Woodsmith

Thank you for the review, Simon (and sorry for the overdue response!)
Izzy
-Woodsmith

Valutata 5 stelle su 5

I can’t praise customer service…

I can’t praise customer service especially Izzy, enough for ensuring safe delivery of my purchase for my husband .Izzy went above and beyond chasing up the failed delivery service for 3 days, with emails and phone calls until it arrived in time for Christmas . I can’t say the same for the delivery service they used unfortunately which is of no fault of Woodsmiths. I can’t wait to give this special gift at Christmas and will definately be using them again and recommending to friends . Thank you so much Woodsmiths UK. Merry Christmas to you all.

19 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service .Im not allowed to…

Excellent service .Im not allowed to use my new Axe until Christmas but I'm certain it will be worth it the wait !

26 novembre 2025
Logo di Woodsmith

Risposta di Woodsmith

Thank you for taking the time to leave a review, Tony! Hope you're loving the axe now you've had some time with it.
Izzy
-Woodsmith

Valutata 5 stelle su 5

Product was delivered promptly and nice…

Product was delivered promptly and nice to find a more independent trader with such a wide range of quality products! Will buy from them again.

24 novembre 2025
Logo di Woodsmith

Risposta di Woodsmith

Thank you so much for taking the time to leave a review, James.
Izzy
-Woodsmith

Valutata 5 stelle su 5

Superb customer service.

Superb customer service.

I ordered a Kalthoff small wood carving axe and the customer service I received has been next to none. Thank you, spending the kind of money I did is not usual to me, knowing it has gone on a good quality product and to a brand that truly cares is a bonus.

25 novembre 2025
Logo di Woodsmith

Risposta di Woodsmith

Thank you so much for the kind review, Nic. So delighted to hear the Kalthoff Axe is doing good work for you.
Izzy
-Woodsmith

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più