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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I required a variety of decent quality steel rulers and was delighted to find Woodsmiths that had a range of Shinwa Stainless ones in various sizes that seemed fairly priced. Prior to ordering I d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It has been many years since I have witnessed customer service such as I received at Woodsmith today. From first contact on the phone to face to face in the shop my experience was exactly as it shou... Leggi di più

Valutata 5 stelle su 5

Very nice, good quality knives, easy to use website, fast delivery and item well packaged. There are useful videos on the site, with advice, and the lady I spoke to when I telephoned was friendly,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The handles of my two small axes, formerly my late father’s, had snapped under the heads. Wanting to retain the excellent heads I combed the internet for suitable handles, preferring quality to chea... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di forniture per la lavorazione del legno
  2. Artigianato
  3. Negozio di utensili

Scritti dall'azienda

Woodsmith is a family-run business based in Whitley Bay, North East England, offering one of the UK’s most trusted selections of premium woodcraft tools, books, and supplies. Our small team is made up of passionate woodworkers, turners, carvers, and coppice workers – we don’t just sell tools, we use them. Whether you're after the perfect carving axe or advice on traditional charcoal burning, we offer honest, expert guidance drawn from real hands-on experience. We’re proud to be trusted by some of the world’s leading toolmakers, including Gransfors Bruk, Thorn Wood Forge, Hultafors, Morakniv, Ray Iles, Ashley Iles, Shinwa, Robert Sorby, and Tormek (to name but a few!). Our carefully curated range includes hand-forged axes, drawknives, chisels, measuring tools, sharpening systems, turning tools and more – supporting everything from green woodworking to small-scale woodland management and traditional crafts. With fast worldwide shipping and new stock arriving daily, our online store connects woodworkers across the globe with tools they can rely on – backed by five-star rated service and honest, knowledgeable support.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

275 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service with the prompt…

Excellent service with the prompt delivery of the item ordered

30 giugno 2025
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Risposta di Woodsmith

Thank you so much for taking the time to leave a review, Robert. So glad you were happy with the service and delivery. Hope to be able to help again soon.
All the best
Izzy | Woodsmith

Valutata 5 stelle su 5

Excellent service

Excellent service

26 giugno 2025
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Risposta di Woodsmith

Really delighted to hear you were happy with the service! Hope we can assist again soon.
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Great tool and delivery

Very happy with the froe I bought, great quality tool at a good price. Was very well protected in the packaging. Delivery was smooth and efficient, as well as the whole process for age verification

26 giugno 2025
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Risposta di Woodsmith

Hi Jordan - appreciate you taking the time to leave a review and that it was a positive experience with Woodsmith. Hope to see you again soon!
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Best products and best customer…

Best products and best customer service! Can’t recommend enough!

26 giugno 2025
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Risposta di Woodsmith

Thank you Ziv! Was a delight communicating with you and assisting with your purchases, I hope you are enjoying your tools very much and we will speak again soon.
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Always great service from Woodsmith

Always great service from Woodsmith, there was a mistake made by the courier, which was quickly resolved.
I have been a customer since before they hat their shop, which I am looking forward to seeing when I get a chance.

23 giugno 2025
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Risposta di Woodsmith

Thank you so much for the understanding with delivery, John - and for leaving a kind review. So appreciated.
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Fantastic company

Fantastic company to deal with. Great customer service by Izzy and we were kept informed every step of the way. Very knowledgeable and supportive team. Highly recommend.

23 giugno 2025
Non scritta su invito
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Risposta di Woodsmith

Thank you so much for the kind words – it really means a lot! I’m really glad we could help. Hope the kiln produces a lot of great charcoal for you and hope to help again in the future.

All the best,
Izzy | Woodsmith

Valutata 5 stelle su 5

Great service

Great service; quick delivery. It's good to buy from a local independent business and one who it's passionate about what they do!

28 maggio 2025
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Risposta di Woodsmith

Thanks so much for the lovely review – we really appreciate the support, especially as a small independent business. We’re genuinely so passionate about what we do, so it means a lot to hear that came through. Glad everything arrived quickly, and hope we can help again sometime!

All the best,
Izzy | Woodsmith

Valutata 5 stelle su 5

Great customer service and fast…

Great customer service and fast dispatch.

28 maggio 2025
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Risposta di Woodsmith

Thanks so much for the kind words! Really glad you were happy with the service and that everything got to you quickly.

All the best,
Izzy | Woodsmith

Valutata 5 stelle su 5

I telephoned ahead for an item I could…

I telephoned ahead for an item I could not find anywhere, and staff made a physical check to verify what the website showed, before I travelled to the shop.

29 maggio 2025
Non scritta su invito
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Risposta di Woodsmith

Thank you so much for the review, Andrew! Always happy to help.
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

A wonderful business

A wonderful business - there was a slight delay getting an order shipped over from America, and they communicated brilliantly along the way and were even so generous as to throw in another book. I couldn't recommend highly enough and it's nice to be able to order from a small family business - the care they put in is clear. I wouldn't hesitate to order from again.
Thank you, Izzy, for the great communication and copy of Worked! Much appreciated!

23 maggio 2025
Non scritta su invito
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Risposta di Woodsmith

Thank you so much for the review, Martin! Hope you're enjoying the books :)
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Another great company to deal with…

Another great company to deal with delivery was quick and well packaged really well

28 aprile 2025
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Risposta di Woodsmith

Thank you so much for taking the time to leave a review, Carl! Appreciate the kind words and delighted to hear you were happy with the service and packaging.
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Hermes self adhesive abrasives for sharpening tools

Woodsmith stocked an item I couldn't find in a bigger woodworking specialist online store.
Delivery faster than estimated. Now I've got my sharpeningsystem sorted for my spoon carving tools

24 aprile 2025
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Risposta di Woodsmith

Thank you so much for taking the time to leave a review, Andy! Appreciate the kind words and delighted to hear you were happy with the self adhesive film - its fantastic stuff!
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Great service

So helpful! Very professional with excellent customer service. Would thoroughly recommend!

18 aprile 2025
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Risposta di Woodsmith

Thank you so much for the review, delighted to hear you were happy with the service.
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Excellent

Excellent, speedy service and a really useful tool.Anything further I may need if you supply it I will order from this company.
Once again many thanks for a great service.

23 aprile 2025
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Risposta di Woodsmith

Thank you so much for taking the time to leave a review! Appreciate the kind words and delighted to hear you were happy with the service and quality of the tool. Hope to be able to assist again soon.
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Great selection

Your selection of quality tools is great which meant that I was able to find just what I wanted.

23 aprile 2025
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Risposta di Woodsmith

Thank you for leaving a review! So glad you were happy with the selection of tools we hold - we're always on the look for the best range we can possibly stock! Delighted to hear we were able to help and hope to be able to assist again soon.
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Very fast delivery

Very fast delivery

19 aprile 2025
Non scritta su invito
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Risposta di Woodsmith

Thank you for leaving a review! So glad you were happy with the speed of delivery. Hope to be able to assist again soon.
Best
Izzy | Woodsmith

Valutata 5 stelle su 5

Double hooped ash handle

Beautifully made goods which arrived very promptly indeed!

9 aprile 2025
Non scritta su invito
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Risposta di Woodsmith

Hello Zoe, Thank you for ordering from us again! So glad to hear that you are happy with the quality.

All the best,
Billy | Woodsmith

Valutata 5 stelle su 5

Great packaging

Great packaging, the book arrived on time and in perfect condition. Prices are very reasonable too. Will definitely use again :)

31 marzo 2025
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Risposta di Woodsmith

Hello Ksenia, thank you for taking the time to leave a review. I hope that you like the book as much as we do!

All the best,
Billy | Woodsmith

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