Wooden Street Recensioni 

Had a awsome experience with ws while purchasing furniture with WOODEN STREET

I am really not sure how this company is still in business. They deliver damaged products and don't have the courtesy to fix reported issues or replace their rubbish and damaged products. Utterly disgusted!

I ordered all my solid wood furniture from Wooden Street. Loved the products! But terrible timelines and very inefficient customer service. Months of chasing after payment was very frustrating. Except, one Mr. Jigar Patel from the Prahlad Nagar, Ahmedabad Store who had assisted me in my purchase helped me. He pushed relentlessly till the final delivery. I must mention, my product was ordered for Kolkata.

I ordered 6 dining chairs from WoodenStreet online. Out of six, one of the chair has a patch on the top which is very much evident and looks obnoxious and irritating. I raised complaint regarding the same and a carpenter was sent to rectify it but he couldn’t fix it and said that it can’t be fixed. Same was told by the customer care support earlier. But after around two weeks, I got a call saying that product has no defect and it needs no correction. I feel cheated as a customer. Remember we don’t buy furniture just for use and comfort, we also buy them to decorate our homes.

They sell the worst of worst products.wooden street is the no.1 worst company. Orderd Sofa bed .received the defectiveproduct .no service at all..they don't even try to rectify their mistakes. Horrible experience with wooden street.please don't buy from wooden street..

Horrible company. Horrible products & service. Check their returns & refunds page before ordering. If you are still placing an order, don’t make payment in advance. Pay token maybe. Rest, pay only once your product, meeting your quality criteria, is delivered and you are about to sign off on. Once they get hold of your money, they give $#!t all nothing about providing the product & service you paid for. Their customer service & logistics teams were likely picked up from the local fish market. I could be wrong, but that’s what I could tell from any interaction I had with them at least.

Never ever go to Wooden Street. We bought over 5 lakhs rupees furniture and the cabinet doors got bent in six months and the drawers got jammed up. The coffee table and the TV cabinet stand tops also got bent.
The biggest issue we have is that Wooden Street is just so oblivious and completely neglectful of our complaint. They sent carpenters who took some videos and said that they will report the issue. After that there has been silence and whenever we ask they say that they will send carpenters to rectify.
We wish we had never ever heard of Wooden Street.

Worst support experience! They deliver defective products & never even tries to replace it!! Worst customer experience!! Their representative so irresponsible, they don’t even know how to talk & do not have any idea on what is happening!! Only standard responses.

I have purchased sideboard, hydraulic bed, sofa set and lounge chairs from wooden Street Andheri store on 19th June 2022 and the delivery taken place in various dates in August and last on 22 August 2022 and for installation of the hydraulic bed we have to be behind them and finally installed on 13 September 2022. After that sideboard has created a bulging issue and all the joints of the wood are dislocated for which we have lodged multiple tickets in their website and call to their customer care and they sent carpenters they have chopped the excess woood.how can it behaves like that if it they used dried used as they claim... Then when we had an issue with bed and lodged a complaint and ticket has been generated they sent carpenters for inspection and found that the frame is of inferior quality because of which it got bend and needs to be replaced for which after dragging the issue from August 31 to 28 October and finally they said it is out of warranty. How this company is doing business in a unique way in the entire world where they claim that warranty starts from the date of delivery not from the date of installation.just delivering the pieces of wood and without sending any one for installation they will say your product is out of warranty such a unique company.. and many representative and their carpentry team managers all will talk in a different manner and finally nothing will be done.. after spending 2lakhs in this furniture it is a big lesson not to go ahead because of the look and feel. We have to do the business with values if that is not there no one will come to our rescue at a later date.

Never ever buy any product from woodenstreet your order will never be deliver to you also all customer reviews on website are fake. Company is fraud don't watse your money, all products comes with termite.

Good Experience by buying new bed from them. There was a little scratches at bottom but they are negligible. Satisfied with the service

They are worst in business. Go and buy things from nearby shop/market rather than ordering from Wooden Street.
It's been more than 70 days (since product was ordered) and they have not delivered order (Delivered damaged on 18th Aug) but after that after multiple follow up as well, they just make false commitment.
Customer care doesn't have update. Everyone just provides update whatever they like. Agent don't forward call to senior no way what happen.
Agent contradicts each other and tell that other agent was not aware if confronted.
Worst part "They don't have policy to revert back money".
White collar goons i will call them.

Worst ever experience, they don’t deliver in time and then when they deliver products are damaged. Returned the product with no update for weeks and on follow up to top it all they don’t have a clue

Ordered a coffee table only to realize that it is going to be delivered in 5-7weeks and doesn't come with installation service either. Requested to cancel the order a week later but refused stating order cannot be cancelled after 4 days, even though there are weeks to fulfil the order. Customer service is not even bothered to to take a request to quicken the delivery. Still in the waiting after a month.

I bought a shoe rack, waited for over a month. Now one month later the bottom wood has started to chip. their customer support is pathetic. The 12 month warranty is also a joke. Do not waste your money on this

very very poor post sales support. you will feel like burning away your damaged furniture as they never come to repair.

The product & service is awful...it was a big headache to buy the product.. I had ordered a bed which was in bad condition.. After continuous 1 month of complains there was no hearing or any kind of effort for repair or exchange.. please be careful with this company..

My experience is very bad with wooden street . they still haven't replaced the defective item even though i have been chasing them since 1 month. they are very unprofessional and the service is worst.

Your services are very very poor after purchasing a product from you. We bought a Kid's bed and that came damaged till date issue has not been resolved. But when we put an inquiry for buying, your team is ready to impress buyers. No proper customer management team. Company is not focusing on customer issues. Only sales is important.