Wollaston BMW Recensioni 

252
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

Very poor of BMW to cancel our test drive on the IX3 the afternoon/ evening before our test drive when we booked it a week in advance and we can’t get a test drive anywhere locally at another BMW gara... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ill get straight to this! The staff are amazing, friendly, professional , it was so refreshing to see smiles, and socialising. They offered to wash the car as well. The inside waiting area was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Unfortunately our car was bumped into at the airport and the guilty person did a hit and run! The front light and bumper was damaged which was an insurance job! Wollaston motors in Northampton body sh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just part exchanged our BMW X1 for a newer model found this a really fabulous experience. So much better here than at our old main dealer. So friendly,helpful, knowledgeable interested in us not just... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Concessionario BMW

Scritti dall'azienda

Welcome to Wollaston BMW, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMW's. Visit us today.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

252 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(252)

29 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Horrible and disgusting service they…

Horrible and disgusting service they take my deposit and they sold the car somewhere else That’s what you except from main dealer second time in one day they did to me

7 settembre 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Chris, we're very sorry to hear that your recent experience with us has not been a positive one. However I do believ our Management team have been in touch with you regarding this concern.

Valutata 5 stelle su 5

Gareth Eaton

Gareth has been great all the way through my purchase going above and beyond to provide excellent service. Thank you Gareth I would not hesitate to recommend you or your dealership again. Trina Stanway

3 settembre 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Trina, that's great to hear! We'll be sure to let Gareth know that their help has been appreciated. Take care and we look forward to welcoming you back to Wollaston BMW in the future.

Valutata 5 stelle su 5

Excellent Service from Wollaston Motors

My BMW went in to the Body shop for an alloy wheel repair and the job was completed within the same day . All the staff were courteous and efficient - as always - and I can't recommend them highly enough. Special mention to Mark, Simon and Nicola for their help and assistance.

10 agosto 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Roderick, that's great to hear! We'll be sure to let Mark, Simon, Nicola and the team know that their help has been appreciated. Take care and we look forward to welcoming you back to Wollaston BMW in the future.

Valutata 5 stelle su 5

Wonderful Wollaston

I gave my BMW for service and they have finished servicing at 16:00 pm. By the time I reached Wollaston BMW center to pick up the car,everyone left and it was closed. I was literally shattered to know that I can't get my car, I can't go home and can't come tomorrow for work.
I came out and looking for taxi as I need to go to Kettering.
Then I saw a kind man Mr Andre Johnson.
He is amazing, somehow he found my invoice with the help of his boss by re opening things and he came and Handed over my car.
Wonderful Man. I'm quite happy to do my Further works and definitely recommend to my friends and colleagues.
Thanks Andre and Wollaston

3 agosto 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Thank you for such a great review, we are so pleased you had a positive experience with us and will pass your comments on to Andre. Thanks again.

Valutata 5 stelle su 5

Brilliant Bodyshop team!

Brilliant Bodyshop team!
Thank you! Your efficient support, excellent communication and personal touch is greatly appreciated. I hope the dealership know what an asset they have in you. Your handled the insurance company, communications, and organising of the repairs reducing my stress significantly. The work done is wonderful, my car is new again! A professional and personable team, extremely good at their job.

26 luglio 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Thank you so much for such a great review. We're so pleased you had a positive experience with us and hope to welcome you again soon.

Valutata 5 stelle su 5

Wollaston BMW Bikes - Fantastic Service!

Purchased a BMW motorcycle from Wollaston BMW - absolutely fantastic service.

Owen from the motorcycle sales department was first class. His knowledge of BMW motorcycles, options and features is second to none - and the best I have experienced in over 30 years of motorcycle riding and buying.

Thank you so much Team Wollaston BMW - and in particular - Owen.

28 giugno 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Paul, it's really pleasing to know that your experience with us has been so positive! We certainly look forward to speaking with you again in the future.

Valutata 5 stelle su 5

What an absolute pleasure!

We recently contacted these guys to get some info on a BMW bike. We were lucky enough to contact David Molnar. He sent me a personalised walk round of the bike and replied quickly to every enquiry we had. As a girl going into a showroom to purchase a bike it can be a very intimidating place to be. But not here, I live in Manchester and traveled down 2.5 hrs to test ride it. Again David found time to sit with us and deal with absolutely everything. This guy made the purchase of my bike such an enjoyable experience, full of enthusiasm and knowledge. He is an absolute gem and BMW are very lucky they have him. I’ll be back for every bike purchase from now on. Thanks David!

1 giugno 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Tori, thank you so much for such a great review. We will be sure to share your comments with David, he will be delighted. We look forward to welcoming you back to Wollaston Motorrad soon!

Valutata 5 stelle su 5

I bought a previously owned BMW i3

I bought a previously owned BMW i3 from Wollaston and dealt with Ryan Reardon. Very painless process and the car was handed over in excellent condition, exactly as described. Fair trade-in value given on previous vehicle and my new V5 has come through already. Would not hesitate to go back there.

10 maggio 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Andy, that's great to hear! We'll be sure to let Ryan know that his help has been appreciated. Take care and we look forward to welcoming you back to Wollaston BMW in the future.

Valutata 5 stelle su 5

Our car purchase experience …

What a very pleasant and professional experience.The sales person who dealt with our purchase of the car made the whole process easy and efficient. Yes the deal was excellent but in many helpful ways that was only part of it . My wife and I will not hesitate to return to the dealer we bought this car from .

6 maggio 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Andrew, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one. We'll certainly look forward to speaking with you again in the future.

Valutata 5 stelle su 5

Great service from the body shop team

Great service from the body shop team. In Particular Mark and Ashley. Great communication and very helpful and friendly. Can’t recommend highly enough!

29 aprile 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Laura, thank you for taking the time to leave us such a great review and for booking your recent service with us, we hope to speak with you again in the future.

Valutata 5 stelle su 5

Top marks to Nicola!

Had a lovely experience with the service team yesterday when my company was serviced by these guys, Nicola in particular was super helpful and even had a nice bags of sweets on collection…. Great work guys and will definitely be using them again

28 aprile 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Robyn, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we will pass your comments on to Nicola. We certainly look forward to welcoming you back to Wollaston BMW in the future.

Valutata 5 stelle su 5

In the last three weeks I’ve had some…

In the last three weeks I’ve had some awful customer service from BMW main dealers in particular Stratstone Derby and Sycamore Peterborough!
Issues of failing to return my vehicle enquiry within the 24 hours and not so great personal contact when I’ve visited the showrooms!
I’m in Newark and have travelled further a field to look for my next vehicle and made an enquiry some 72 miles from my home at Wollaston BMW. In comparison to my poor experiences I found the sales advisor Dan Curtis replied within the 24 hours and sent me a personal walk around the vehicle with good commentary and with a sign of personal character which encouraged me to drive down for a test drive. Upon arrival I found Dan was a real down to earth person who related to my needs and didn’t apply any unwanted pressure however sold me a totally different vehicle based on my driving needs and affordability.
I shook his hand on a deal and am satisfied he gave me a decent trade in price and settlement figure.
I was with my partner at the time and she too felt he related to my customer needs very well and looked after us while we went for a test drive and in the showroom.
I picked up my car at short notice and Dan did his best to do the handover and get the extra parts fitted in time! As expected his customer service was 2nd to non. I was thoroughly satisfied with the service I received and the price I paid. Out of the dealers I tried I would 100% recommend Wollaston.

24 aprile 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Shaun, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we will pass your comments on to Dan. We certainly look forward to welcoming you back to Wollaston BMW in the future.

Valutata 5 stelle su 5

Flawless service from BMW

Flawless service from BMW, absolutely above and beyond. I took my M240i in after a minor accident and the team were just outstanding, thank you to Mark, Simon, Nichola and everyone at Wollaston!!!

12 aprile 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Richard, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one. We certainly look forward to welcoming you back to our Wollaston BMW Garage in the future.

Valutata 5 stelle su 5

Great Service from start to finish

Great Service from start to finish at Wolloston BMW. The team were fantastic in how the managed my purchase of a new car. They offer a real personal experience, would defiantly recommend this dealership.

11 aprile 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi James, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one. We certainly look forward to welcoming you back to our Wollaston BMW Garage in the future.

Valutata 5 stelle su 5

Just purchased a car from Wollaston

Just purchased a car from Wollaston . From start to finish the service was excellent . A particular mention to Roger Greenwood who ensured everything was seemless . A very pleased customer

6 aprile 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Craig, thank you for taking the time to leave your 5 star review for Roger. We're so happy to hear your experience with us was a positive one and we certainly look forward to speaking with you again in the future.

Valutata 5 stelle su 5

Good service from Wollaston BMW

Good service from Wollaston BMW. I booked in a test drive of the new M240i coupe. Andre was really helpful and assisted with this!

30 marzo 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Bremner, thank you for taking the time to leave us your 5 star review. We're so happy to hear your experience with us was a positive one and that you enjyed your recent test drive in the new M240i.

Valutata 5 stelle su 5

A very satisfied customer, will definitely return.

I am very happy with the overall service received from Dan Curtis at this dealer. From my initial enquiry right through to personally delivering the vehicle to my home address in person, he was extremely helpful and attentive. I enquired on several BMW X5's that I had located online and it simply came down to who's service was better as the vehicle were almost identical. Dan stood out by some margin for me and that is why I chose to make my purchase here. Thank you Dan for all of your help.

29 marzo 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi James, we're thrilled to hear that you love your new BMW X5 aswell as the excellet customer service delivered by Dan. We're so happy to hear your experience with us was a positive one and we certainly look forward to speaking with you again in the future.

Valutata 5 stelle su 5

Great experience selling my Mini thanks…

Great experience selling my Mini thanks to Darren Kench.

I recently decided to sell my Mini as I just don't use it enough / have acces to another car. I thought I'd get in touch with Wollaston to find out what they would offer me for my car. Darren got in touch with me came back within an hour with the answer of the offer for my car. I didn't think the value would be as much as they offered and so within 3 days I had sold my car. The process could not have been easier. Great customer service - no messing around and a really simple experience. Would definitely recommend - thank you again.

23 marzo 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Rachel, thank you for taking the time to leave such a great review for Darren. We're pleased to have been able to help!

Valutata 5 stelle su 5

Recent BMW purchase

We have recently purchased our new X3 with Wollaston and received fabulous communication and service throughout the whole process. Adam dealt with the ordering of the new vehicle and was professional offering honest advice and kept us up to date with delivery dates etc. Ollie the tech expert was completely on point talking us through all of the technical aspects of the car which we would normally have no idea about! He was patient and helpful. Great service from both members of staff. Thank you.

14 marzo 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Sue, thank you for taking the time to leave us such a great review. We're pleased that we were able to make your recent visit a positive one. We hope you enjoy many miles in your new BMW X3!

Valutata 5 stelle su 5

Recently travelled nearly 200 miles for…

Recently travelled nearly 200 miles for a car from here. Daniel Curtis is quite simply the best car salesman I have had the pleasure of dealing with. Fantastic customer service from start to finish. Leagues ahead of my local BMW dealerships

4 marzo 2022
Non scritta su invito
Logo di Wollaston BMW

Risposta di Wollaston BMW

Hi Callum, that's quite a distance to travel! We're thrilled to hear that you've had such a positive experience. Thank you for taking the time to leave us your 5 star review. We certainly look forward to speaking with you again in the future.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più