Wollaston Motorrad Recensioni 

112
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

After great difficulty (no fault of the Service Team) in getting through to the team by phone, my service was carried out quickly and kept informed all the way through. In addition I was having an aft... Leggi di più

Valutata 5 stelle su 5

I took my recently purchased BMW in for a running in service to Wollaston Bikes. The Service Team are second to none. Polite, helpful but most of all trustworthy, helpful and reliable. The technicians... Leggi di più

Valutata 5 stelle su 5

1st time yesterday (16/06/2026) using Wollaston to source and fit a luggage rack to my GS. Was kindly texted in the morning by James to inform me that the parts were ready for fitting, upon arrival m... Leggi di più

Valutata 5 stelle su 5

Took my bike in for it’s running in service.The service from this dealership is first class.The service was done on time and the bike came back having been cleaned too .Ben kept me posted throughout w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore

Scritti dall'azienda

Welcome to Wollaston Motorrad, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMWs. Visit us today.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

112 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(112)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Always excellent service

Always excellent service - Sales and Service departments. They really do set the standard for all motorbike dealerships. Highly recommended.

10 febbraio 2023
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Risposta di Wollaston Motorrad

Hi Sue, thank you for taking the time to leave us such a fantastic review! We're very glad that all departments are consistent with delivering excellent service. Take care and we'll certainly look forward to welcoming you back to the dealership in the future!

Valutata 5 stelle su 5

New bike!!!

Have been going to Wollaston for years for servicing but this was the first time I'd bought a bike from them. Kudos to Owen and the team for brilliant product knowledge and all-round great service. Transaction was super smooth with pick-up day feeling as special as "new bike day" should

4 febbraio 2023
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Risposta di Wollaston Motorrad

Hi Chris, thank you for taking the time to leave us a fantastic five star review. We are very glad to hear that Owen and the team were able to provide such a seamless and enjoyable experience for you. We hope you enjoy your new purchase and we look forward to welcoming you back for servicing when the time comes!

Valutata 5 stelle su 5

Great dealership, great staff

Picked up a new to me GS Adventure today and am over the moon with it. Great service from Wollaston, a fantastic dealership and special thanks to Owen for sorting the right bike and right deal for me. Fantastic customer service 5* from me!

2 febbraio 2023
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Risposta di Wollaston Motorrad

Thank you for taking the time to leave us your review. We're very glad to read that you have enjoyed your experience with us and will pass on the fantastic feedback to Owen. We'll certainly look forward to speaking with you again in the future and hope you enjoy your GS Adventure!

Valutata 5 stelle su 5

Great Experience as always

I have been using Wollaston for the last 12 years for both purchasing and servicing my bikes. This week I needed some additonal lights fitted, but wasn’t free to ride it down to them - “no problem” came the reply - “we will collect it”. Great service - bike collected - work done - bike returned - all in 24 hrs. Thank you. Just a typical example of customer focused positive attitude to look after their customers.

25 gennaio 2023
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Risposta di Wollaston Motorrad

Hello Ian, thank you for leaving us your five star review. We're very glad to hear that we were able to provide an excellent level of service during your recent visit. Take care, and we'll look forward to speaking with you again in the future.

Valutata 5 stelle su 5

Aftersales experience

Really happy with the service especially from the aftersales team, always go above and beyond with my motorbike
Wouldn’t go anywhere else, special thank you to Jack for always looking after us! Would highly recommend

11 gennaio 2023
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Risposta di Wollaston Motorrad

Hello Dalton, we're very glad to hear that we were able to provide an excellent level of service during your recent visit. Take care, and we'll look forward to speaking with you again in the future.

Valutata 5 stelle su 5

Wollaston are excellent

Wollaston are great, always offer a 5 star experience, nothing is ever too much trouble. A special thank you to Jack Loak, so knowledgeable, helpful, polite and goes the extra mile for anyone! He is the sort of person any company or boss would want. 10/10 from BMW as usual!

17 gennaio 2023
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Risposta di Wollaston Motorrad

Hello Byron, thank you for leaving us your five star review. We're very glad to hear that we were able to provide an exellent level of service during your recent visit. Take care, and we'll look forward to speaking with you again in the future.

Valutata 5 stelle su 5

Great service by Owen an the team

Great service by Owen and the team. The whole process was simple with no hassle or over excited sales pitches! Very pleasant experience

21 gennaio 2023
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Risposta di Wollaston Motorrad

Hello Jason, thank you for taking the time to leave us your review. We're very glad to read that you have enjoyed your recent service visit. We'll certainly look forward to speaking with you again in the future.

Valutata 5 stelle su 5

How salespeople should be 10/10

I part exchanged my BMW R1250RT at Woolaston Mororrad and worked exclusively with Mr David Molnar over the exchange. He was a model salesperson who was attentive and speedy in his communications. He got back to me when he said he would and got me the parts agreed as part of the exchange. As the saying goes - If Carlsberg did BMW salespersons they would all be David Molnar's. I'd have no hesitation in recommending Woolaston BMW and if I need another RT I know where I'll be shopping.

18 gennaio 2023
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Risposta di Wollaston Motorrad

Hi Neville, so glad to hear that we were able to assist you with your recent part exchange and we'll be sure to pass along to David!

Valutata 5 stelle su 5

Had to have an MOT carried at short notice

Had to have an MOT carried out on my Bike at short notice. No problem whatsoever, dropped the bike off and was notified the following day that it was complet and ready to pick up, they had also give it a good clean as well.

16 dicembre 2022
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Risposta di Wollaston Motorrad

Hi David, thank you for sharing your five star review!

Valutata 5 stelle su 5

Really chuffed to get my used Triumph…

Really chuffed to get my used Triumph Speed Triple 1050 RS today, delivered by Owen…. Very sad to say goodbye to my immaculate CBR650R but so excited to ride the Speed Triple RS…. Owen, I’ll hopefully be back in a year for my New S1000RR… watch this space!

16 dicembre 2022
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Risposta di Wollaston Motorrad

Hi Tim, thank you for sharing your five star review!

Valutata 5 stelle su 5

Just booked my new R18 in for its first…

Just booked my new R18 in for its first service, and also a front fork mod. Once again the service dept (Jack) was more than helpful. Wollaston Motorrad customer service is 100% 👍

28 agosto 2022
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Risposta di Wollaston Motorrad

Glad we could assist Stuart, we'll be sure to pass along the kind words to Jack, who i'm sure will be delighted with the feedback. Take care, and we'll look forard to seeing you again in the future.

Valutata 5 stelle su 5

Great buying experience

We had a great experience buying a Honda 125 for my son. I had been looking for a while and spotted an ad for a bike which seemed perfect and at a sensible price. We reserved the bike, had a video viewing and bought it. Owen Reed was very helpful every step of the way. The bike was serviced and MOT'd prior to delivery and Owen even delivered the bike himself as there was a problem with their usual delivery driver. We are both thrilled with the bike and very happy with the service received from Wollaston Motorad.

16 agosto 2022
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Risposta di Wollaston Motorrad

Thank you George for your 5 star review, we're very glad to hear that Owen ensured you had a smooth experience when buying your son his new motorcycle. We hope he enjoys many miles on his new ride!

Valutata 5 stelle su 5

Purchase of F850 GSA - my FANTASTIC experience with DAVID MILNES

I started my bike riding/ownership experience 12 months ago. At the time was yet to hold a bike license but wanted to find the perfect bike for me in preparation. I dealt with DAVID MILNES, of whom I can only describe as FANTASTIC. He helped me find the perfect bike for me. He has provided so much help and guidance and nothing was too much trouble. I passed my Test in December 2021 and subsequently ordered the bike. Last week I collected the bike and can now say I am the proud owner of a BMW F850 GSA. I spoke to DAVID probably 50 times in the last year and he's probably now glad to see the back of me, but unfortunately he will continue to see me as I was always made to feel so welcome, almost part of the family/furniture. He is so knowledgeable and his customer service is 2nd to none. At no point did he ever try to "sell" to me. He listened to me and to what I wanted. There was never any pressure. He has truly cemented what will hopefully be an ongoing BMW relationship. I would also like to thank ROB, his sales manager - again who has been very helpful and updated me continually on the progress of my order. And finally JACK - in the parts/servicing/equipment department. All 3 have made the last 12 months a very enjoyable journey throughout and would definitely recommend DAVID, ROB and JACK (and in fairness to the whole WOLLASTON TEAM). My expectations are high and they have all exceeded my expectations - here's to buying another bike from you, DAVID, in the not to distant future - just need to get some miles under my belt on this one first. DAVID - simply THANKYOU

28 giugno 2022
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Risposta di Wollaston Motorrad

Hi Paul, wow what a review! We're thrilled to know that your recent experience with us has been so positive! We hope you enjoy many miles on your new BMW F850 GSA, and we'll all certainly look forward to speaking with you again in the future.

Valutata 5 stelle su 5

Great service

We did buy a motorbike with my husband and we were impressed with quality of service we got. Our sale man Stewart was so patient to answer hundreds of our questions. Very polite and proffesional. All done in time.
Anna

23 giugno 2022
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Risposta di Wollaston Motorrad

Hello AM, thank you for your kind review, thank you most sincerely. Regards, Wollaston Motorrad.

Valutata 5 stelle su 5

Wollaston crew

I got my bike worked on at Wollaston and I would just like to say what a lovely bunch of people they are, from Jack, Joanna, Karen and Steve out the front to the wonderful techs Daryl, Ash, Charlotte, Sam, Toby, Chris and Rich working on the bikes it is a really efficiently run organisation. Thanks Wollaston aftersale team, your the best!

10 giugno 2022
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Risposta di Wollaston Motorrad

Hi Sammy, thank you for giving the team a big shout out! We're very glad to hear that we were able to provide an exellent level of service during your recent visit. Take care, and we'll look forward to speaking with you again in the future.

Valutata 5 stelle su 5

Brilliant experience

Brilliant experience!
Owen Reed was the one who took care of end to end sales and post sales process for me.

He was super good and proactive about letting me know every small details about bike and same time he kept me posted about delivery status of the bike.

Infact I visited store few times and I felt the whole staff is very friendly and have a brotherhood feeling.

4 giugno 2022
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Risposta di Wollaston Motorrad

Hi Vicky, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we'll be sure to pass along your kind words to the team. We'll certainly look forward to speaking with you again in the future.

Valutata 5 stelle su 5

A very appreciative thanks to Jack and…

A very appreciative thanks to Jack and the team for my bike Health Check. Always great to know the bike is in excellent hands and my brakes feel totally better!! Top job and always a pleasant visit 👍

28 maggio 2022
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Risposta di Wollaston Motorrad

That's fantastic to hear! We'll look forward to speking with you again when the time comes.

Valutata 5 stelle su 5

Absolutely amazing service from technician charlotte

Absolutely amazing service from the team at Wollaston Motorrad, I even arrived an hour before my apointment and were more than accomadating and proffesional. I would also like to mention Charlott the technician who serviced my bike as she did a fabulous job. I will definatly be bring my bike back here in future.

25 maggio 2022
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Risposta di Wollaston Motorrad

Hi Charlie, thanks so much for taking to time to leave such a great review for Charlotte and the team. We look forward to seeing you in the future.

Valutata 5 stelle su 5

Faultless service from my initial…

Faultless service from my initial enquiry to riding away on my new bike. Owen responded quickly to every email, of which there were a few, and I could tell he was working hard on my behalf. Really impressed and would highly recommend.

23 maggio 2022
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Risposta di Wollaston Motorrad

Hi David, that's excellent to hear! We're so pleased to hear that we were able to make your recent enquiry such a positive one. We look forward to speaking with you again in the future!

Valutata 5 stelle su 5

Great service from Owen and the team

Great service from Owen and the team. Friendly, knowledgable and efficient.

12 maggio 2022
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Risposta di Wollaston Motorrad

Hi Steve, that's great to hear! We'll be sure to let the team know that their help has been appreciated. Take care and we look forward to welcoming you back toWollaston Motorrad in the future.

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