Alisons Automotive Group Recensioni 

I dealt with Ellie from beginning to end and she was so personable and helpful. She made me feel as though nothing was too much trouble including seamlessly dealing with an engine light that came on during warranty. She went the extra mile and even found me a garage closer to home to get it sorted within a week! Her customer service was 10/10.

lia made buying and collecting the car simple, great service

Traded my car against another this week... Nothing but 5 star service from all employees, calling out Ellie, Matt & Ben in particular for their help and the ease to trade and drive away in a lovely new to me car... Will return when the time comes again!!

After having a really rubbish experience with another garage we decided to stop into Alisons and we're greeted by Ellie who gave us the freedom to have a look around, after about 3 minutes I fell in love with a porsche....

We were still going through cancelling a recent car, alisons were really patient while we sorted out the mess we were in!

There were a few niggles with the car which they swiftly sorted for us and finally today we got in the car.

Ellie has been absolutely amazing for us, keep up the good work!!

From start to finish the process of buying my new vehicle was great . Lia was very attentive , informative and organised and was all finalised within 15 minutes .

Ben was so helpful with me and told us everything and kept me updated on the car

Great service easy communication car drove perfect. Definitely would buy from them again and thanks to Ellie all paperwork was simple and easy thanks

Good buying experience

Ellie was very helpful with my transaction and got the car ready for me in just a few days, and also came to get me from the train station. Very happy with the purchase, loving the Fiesta ST. A++

Purchased company vehicle. It was perfect. Sales advisors were very professional and helpful

The price was right for the car , Ellie was spot on with every question I asked , her response was quick and precise she was patient with me and showed professional conduct throughout the viewing and sale .thank you Ellie.

Ellie was amazing from start to finish, very personable and went above and beyond to answer all of my questions. Absolutely fantastic to deal with and a great outfit overall very professional*****

Great customer service by lia from start to finish everything that was promised was delivered.

Ellie was fantastic from start to finish, friendly, helpful even got a prompt station pickup. Upon arriving at the office, it was very fast and effiecnt, no messing around.

I would strongly advise anyone considering purchasing a vehicle from Alsons Group Ltd / Alisons Automotive Group to proceed with extreme caution.

I purchased a Porsche Cayenne GTS from this dealership in February 2026 for over £27,000. Within 2 days of purchase, the vehicle developed a serious mechanical fault which was independently inspected by a Porsche specialist.

I exercised my statutory short-term right to reject the vehicle under the Consumer Rights Act 2015 within the required timeframe and returned the vehicle at my own expense. Despite this, the dealership failed to issue a refund and instead attempted to impose unlawful deductions, including a £1 + VAT per mile usage charge.

What has been most disappointing throughout this process is the complete lack of accountability, communication, and respect for consumer rights. I repeatedly attempted to resolve matters amicably over several weeks and even offered settlement opportunities to avoid legal escalation. Refunds were repeatedly delayed, and at one stage I was informed by phone that payment would not be made.

To make matters worse, the vehicle was placed back on sale shortly after being returned, while my refund still remained unpaid.

As a result, I have now been forced to issue County Court proceedings against the company in order to recover my money, court fees, and interest.

Buying a vehicle should be an exciting experience, not a stressful legal dispute. Based on my experience, I would not recommend this dealership and would urge potential buyers to carefully consider the risks before purchasing from them.

Do use these
So after a bad experience I was contacted by the DM Matt - absolutely lovely bloke and quite funny and down to earth. We started fresh and he explained everything about the car and the warranty and answered alllllllllllllllllll my questions along with a few jokes, made me feel real at ease…
If you have any issues speak to Matt he’s great. Deposit on a lovely car. Hopefully all goes to plan will keep updated so far great…

Great company, sells quality used cars at fair prices. Sales rep was lovely and helpful, also got it turned around quick over bank holiday weekend to drive away back home.

Bought a used car here over bank holiday weekend.

From start to finish, dealing with this company was made so easy.
Lia was so helpful and made sure everything went smoothly.
Thank you so much

For me I liked how when we arrived on the forecourt we weren’t pounced upon and followed around, this gave us chance to look at the cars until we approached them.
my son and i approached Lia and found her very welcoming. she was honest and more importantly not at all pushy which I hate in a car sales person and would immediately put me off! This was the most pleasant and stress free buying car experience I've had due to Lia and the fast turnaround sorting my sons new car out and to put such a smile on his face said it all to the service we got. First Class Service Absolutely brilliant from beginning to end of our buying process all thanks to the team @ Alison's automotive group and BIG thank you to LIA your service was outstanding many many thanks...

Would like to thank everyone who helped in me purchasing my new Mercedes service was very smooth thank you

Was very interested in one of their cars but as I lived a fair distance away didn’t want to drive to see the car without knowing the service history so I called them up I had to call them 4 times over a week and a half for anybody to get the paperwork when I finally did the person was very rude would not buy from them