Wollaston Motorrad Recensioni 

112
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

After great difficulty (no fault of the Service Team) in getting through to the team by phone, my service was carried out quickly and kept informed all the way through. In addition I was having an aft... Leggi di più

Valutata 5 stelle su 5

I took my recently purchased BMW in for a running in service to Wollaston Bikes. The Service Team are second to none. Polite, helpful but most of all trustworthy, helpful and reliable. The technicians... Leggi di più

Valutata 5 stelle su 5

1st time yesterday (16/06/2026) using Wollaston to source and fit a luggage rack to my GS. Was kindly texted in the morning by James to inform me that the parts were ready for fitting, upon arrival m... Leggi di più

Valutata 5 stelle su 5

Took my bike in for it’s running in service.The service from this dealership is first class.The service was done on time and the bike came back having been cleaned too .Ben kept me posted throughout w... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di veicoli a motore

Scritti dall'azienda

Welcome to Wollaston Motorrad, Northamptonshire. Your authorised local BMW retailer, with excellent offers on new and approved used BMWs. Visit us today.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

112 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(112)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

BMW Motorrad Wollaston 10 out of 10!

I had been using BMW Motorrad Wolllaston for approximately 5 years for the servicing and fitting of accessories to two of my BMW motorcycles before a short break of a year ish (reason: bought a temporary/interim non-BMW bike) and now had cause to return as I within the last week purchased an R1250 RS (however not from them as a dealership), but having returned to them for an OEM parts accessory fitting query, I was welcomed back as if I had never departed! Jack from the service and parts department has maintained his highest level of customer care and professionalism, looking after me, and quickly sorted my issue without hesitation and expertise.
I would highly recommend BMW Wollaston dealership for sales and servicing and parts as all the staff are always over and above helpful.
10 out of 10! Thank you.

19 giugno 2024
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Risposta di Wollaston Motorrad

Hello Cam, what a fantastic five-star review, thank you for taking the time to share your feedback! We're glad Jack and the team have always provided brilliant customer service and delivered positive experiences. We look forward to welcoming you back in the future.

Valutata 5 stelle su 5

Excellent quality of sales and service

I've bought a number of new BMW bikes from Wollaston over the last few years and I've never been disappointed with any of the bikes or the service I received during the purchases.
This time I was looking at the new F800GS and my initial inquiry was dealt with by Owen Reed who walked me around their 2 demo bikes giving me lots of information, suggestions and advice but no pressure. Decision made, order placed and just one week later I collected my new bike.
Owen made the whole experience a pleasure and if you are wondering about the F800GS, well it's a brilliant bike.

17 maggio 2024
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Risposta di Wollaston Motorrad

Hi Phil, thank you for taking the time to share your fantastic five-star review! We're glad Owen provided a positive experience and thank you for your continued loyalty to Wollaston Motorrad.

Valutata 5 stelle su 5

Superb as always.

I can’t fault Wollaston, Northampton. From the initial e mail contact with Owen to taking the bike away it was about as easy as it could be, this is the second time I’ve dealt with them and on both times they have been seamless, and it certainly won’t be the last time moving forward, also on top of that the help in the service department is great, always willing to help with everything. I highly recommend them.

3 maggio 2024
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Risposta di Wollaston Motorrad

Hi Ben, thank you for taking the time to share your fantastic five-star review. We're glad the team has always provided brilliant customer service and delivered many positive experiences. We look forward to welcoming you back in the future!

Valutata 5 stelle su 5

Great customer service and support to…

Great customer service and support to decide my first BMW bike , awesome after sales service and good advice

27 aprile 2024
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Risposta di Wollaston Motorrad

Hi, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience!

Valutata 5 stelle su 5

Good all round service

Owen at Wollaston BMW was great to deal with and was friendly and supportive. Even picked me up when i travelled to collect the bike.
Bike was exactly as stated in the advert and nothing hidden or missed as far as i can tell.
And little touches such as some comms after the sale to ensure all was ok was nice to receive as well.
Thanks again!

12 aprile 2024
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Risposta di Wollaston Motorrad

Hi Sean, thank you for taking the time to share your fantastic five-star review! We're delighted to hear of your positive experience and feedback for Owen. Wishing you many happy driving miles on your new bike.

Valutata 5 stelle su 5

Excellent experience

Top service from Owen.
Excellent knowledge, talked me through all the steps to get my first bike.

9 marzo 2024
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Risposta di Wollaston Motorrad

Hi Mike- thank you so much for taking the time to leave us a fantastic five-star review! We're pleased to hear that Owen delivered a positive experience for you.

Valutata 5 stelle su 5

Had my valve clearances checked on my…

Had my valve clearances checked on my s1000xr. I got a detailed video report from Darren and all was okay. He even repaired my loose handlebar controls that were loose ..thank you
I was pleasantly surprised on the repair bill , as cheaper than quoted.
Thx you for the great service and to Jack also ,in service reception .
Thanks .... Sanj
Ps..coffee and muffin ,where good too.

4 aprile 2024
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Risposta di Wollaston Motorrad

Hi Sanj, thank you for taking the time to share your fantastic five-star review! We're delighted to hear the team delivered a positive experience. Thank you for your visit; we look forward to welcoming you back.

Valutata 5 stelle su 5

My new bike purchase

I have just completed my purchase of the new R1300GS and once again it was an effortless and pleasant experience. With Wollaston BMW Motorrad, I always get exceptional, professional service and this time was no different. Owen was really easy to deal with and handled the entire process in a wonderful, friendly and efficient manner, including the part exchange of my previous bike (also supplied by Wollaston). I would gladly recommend them to anyone looking to purchase a BMW motorcycle and I would give them an extra star if I could.

2 marzo 2024
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Risposta di Wollaston Motorrad

Hi Gavin, thank you for taking the time to share your fantastic five-star review! We're delighted to hear Owen and the team delivered a positive experience. Thank you for your business and we look forward to welcoming you back in the future.

Valutata 5 stelle su 5

Great experience

Great experience, very helpful and a nice hotdog too

24 febbraio 2024
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Risposta di Wollaston Motorrad

Hi Andrew, thank you for taking the time to leave us a fantastic five-star review! We're glad that you had such a great experience and we look forward to welcoming you back in the future.

Valutata 5 stelle su 5

Wollaston Motorrad have been Awesome

Wollaston Motorrad have been Awesome, From the first time I walked in, having never touched a bike, to ask about their rookie to rider Program where they gave good honest advice with no pressure and showed me around the bikes let me sit on some models to see how they felt. I was introduced to Owen Reed who gave me all the information I needed to make a decision about what route to take to getting my license and owning a bike. A few months later I've passed my test through the BMW rider training and Owen helped me through the process of purchasing a New F750gs. The whole experience has been very accommodating and friendly and really helped me on my journey to becoming a motorcyclist. I would recommend anyone who is interested in BMWs to give these guys a visit.

31 gennaio 2024
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Risposta di Wollaston Motorrad

Hi Travis, thank you for taking the time to leave such a nice review for the team and a special mention to Owen. We're delighted you've had such a great experience and we hope to see you at some of our 2024 ride-outs on your new bike!

Valutata 5 stelle su 5

Great service.

Great customer service from start to finish. No pressure and very organised.

13 gennaio 2024
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Risposta di Wollaston Motorrad

Hi Simon- thank you so much for taking the time to leave us a fantastic five-star review!

Valutata 5 stelle su 5

A fantastic company to buy a bike from.

A fantastic company to purchase a bike from. Customer service experience was excellent throughout the process. Top marks to David, the sales executive and Steve for delivering my bike. I would most definitely buy another bike or car from Wollaston.

12 gennaio 2024
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Risposta di Wollaston Motorrad

Hi Michael- thank you for taking the time to leave us a fantastic review. We are very pleased to hear of your positive experience. We look forward to welcoming you back in the future and hope to see you on some of our 2024 ride-outs!

Valutata 5 stelle su 5

Great customer service

Great customer service, Owen helped through the whole process. Build time was actually much quicker than expected and bike turned up on time. Communication was good throughout, no issues at all.

28 dicembre 2023
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Risposta di Wollaston Motorrad

Hi Karl- thank you for taking the time to leave us a fantastic review. We are very pleased to hear that Owen and the team delivered a positive experience for you. We hope you enjoy your new bike and would love to see you at our upcoming ride-outs in 2024!

Valutata 5 stelle su 5

Great service

I bought a bike from pics and videos as I live some distance from the dealer. Owen was great, very responsive to e mail, did what he said he was going to do, no need to chase him. Would use this dealer again.

22 dicembre 2023
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Risposta di Wollaston Motorrad

Thank you for taking the time to leave us a fantastic review. We are very pleased to hear that Owen delivered a positive experience for you. Wishing you many happy riding miles on your new bike!

Valutata 5 stelle su 5

Bought bike remotely, few minor issues but dealer resolved them all quickly.

Bought an R Nine T from Wollaston. David’s customer service was excellent as I was not local to the bike. They had the bike taken to North Oxford BMW so I could look round and do a test ride.

When I got the bike home there were a few minor issues but Charlie had the bike collected, a courtesy bike dropped off and all the issues fixed.

Good dealer overall

1 novembre 2023
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Risposta di Wollaston Motorrad

We are very sorry to hear about the dissatisfaction you're experiencing with your bike. We understand that you've been in contact with a team member who has proposed bringing the motorcycle back to us for a follow-up AUC check. Rest assured, we are committed to thoroughly investigating the matter, and upon completion of the check, we trust we will be able to provide transparent and clear solutions to restore your confidence in your motorcycle. Many Thanks, Wollaston Bikes.

Valutata 5 stelle su 5

What can you say superb alriundthe whole dealership…

What can you say the whole dealership experience was superb.
Owen and Alex are a credit to Wollaston.
Much appreciated.

14 novembre 2023
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Risposta di Wollaston Motorrad

Hi Mark thank you so much for taking the time to write us a 5-star review! We're delighted you've been happy with the service here at Wollaston. Thank you for your custom and we look forward to welcoming you back in the future.

Valutata 5 stelle su 5

Very helpful

Very helpful, great customer service made my purchase very enjoyable with no stress

23 settembre 2023
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Risposta di Wollaston Motorrad

Hi Steve, thank you for taking the time to leave a fantastic five star review. It's great to hear the team provided great customer service and delivered a positive experience for you. We look forward to welcoming you back in the future!

Valutata 5 stelle su 5

Jack/Charlotte the A team

Jack in service always excellent, Charlotte my service tech excellent too.
Couldn't get this particular bike at the time from Woolaston and my go to guy left (Brendan) so I bought at Lind, but always come back here for my bike service. Great service and great team. Take my M2C to Cotswolds BMW as they specialise but for bikes.....Woolaston.

14 settembre 2023
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Risposta di Wollaston Motorrad

Hi Steve, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your comments with Jack and Charlotte. Thank you for your business!

Valutata 5 stelle su 5

The best buying experience ever

I visited 3 BMW dealerships Norwich, Peterborough and Northampton. All 3 dealers were given the same criteria! I traded in an immaculate GS 1250 for a nice new S100XR. Simple question “how much to change” Buying a new motorcycle to me should be a special experience. And boy oh boy did Owen Read deliver. What a nice professional guy he is. Nothing too much trouble, not in the slightest bit pushy and time was never an issue. A massive thanks to Owen and Woolaston BMW for making my purchase experience the way it should be. Alyn

1 settembre 2023
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Risposta di Wollaston Motorrad

Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your feedback with Owen! Enjoy your new S1000XR and we hope to see you at our future ride outs.

Valutata 5 stelle su 5

Excellent professional team at Wollaston

Excellent professional team at Wollaston Motorrad. Bought a R1250GS and they made the process very easy. Communication was good explained everything and answered all my questions. Delivered the bike on time, would definitely have a return sale.
From my experience I would definitely recommend. Thanks Owen love the bike.

1 agosto 2023
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Risposta di Wollaston Motorrad

Hi, thank you for taking the time to leave us a fantastic five star review. We appreciate your feedback and look forward to sharing your feedback with Owen! Enjoy your new R1250 GS and we hope to see you at our future ride outs.

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