Wisconsin Cheeseman Recensioni 

I wanted the item I ordered to be a surprise secret for my sister in law. I specified 4-5 times NOT to put a greeting card, or a name anywhere on the package, or in the package. I carefully explained to the person taking my order why it had it to be a surprise secret for my sister in law. Well, all that explain for nothing! The package arrived with MY HUSBANDS name on it. Nice going! My surprise was ruined. I was so disappointed. The surprise meant more to me then the item itself.
Now reading reviews from other dis - satisfied customers. Hummmm….

I will never order again... over 200.00 spent. Pictures on site and catalog beautiful but not accurate. Items laughable in size and value. By rights, I should get some of my money back. Will make embarrassing gifts

Ordered before and never checked shipping charges..got catalog and ordered 3x29.99 dollar items.so 90 bucks on the phone...3 week delivery within United States. Agent then said 138.00 included shipping..so 48.00 to wait 3 weeks for 3 ea 1 pound sausages...no thanks..will never order again or recommend..RIP off artists

I ordered their seasonal boneless ham and sharp cheddar and baby swiss cheese. I paid $200.00 for all not including shipping costs. Before the order was shipped I read the feedback left by a customer stating they were sent the wrong ham with bone-in. After reading this I called immediately to make sure they were shipping the boneless ham if not to cancel the ham. I was assured I would get the boneless ham. I wanted a boneless so I could cut it on my slicer then vacuum seal it and have what's left for Easter Dinner.
I received my order and the ham had a very large bone in it. The cheese was really good. I tried to leave feedback the site would no let me. I couldn't even send an email. They did email me, refusing to post my email because I was not happy with my order. This company should not be in business. I'm disabled on a fixed income and I feel I was taken advantage of. I intend to call them and if they refuse to give me an adjustment on my bill I will be notifying the Pa. Attorney General.

This site's guidelines ask that reviews be "helpful and constructive." This isn't possible!

I thought that I could trust Wisconsin Cheeseman since they are affiliated with Swiss Colony, and the latter company has never let me down. Not so with WC!

In both their mail order catalog and their website, they advertise all of their items as available! Not so! Shortly after I placed my order, I received an email that told me one of the things I ordered was not available. When I got my shipping notification, two more items were missing, and other items had been substituted in their place. When I contacted WC, they said that they'd sent me an email that stated that all three items were unavailable, but it only mentioned the one item in the original email.

Well, my order arrived this morning, and sure enough, the three items were missing. I will be sending back this messed up pile of @#$%, and they will be paying for it!

I made an inquiry about ham that is not made with Sugar. The Wisconsin Cheeseman responded to with a recommendation for their Ham and swiss cheese. What I got was a small pressed ham cured with sugar and a small round of swiss cheese for $100.00 that my husband cannot eat. When I complain all I got was long delays in responses turning me in circles. I paid an outranges about of money for a ham I could have gotten at Walmart for around $10.00.

I ordered a Christmas gift for my pop on December 11 and still haven't received it customer service says we are busy it's on a refrigerated truck give it a little more time

Real review! I placed my order with Wisconsin Cheeseman on 12/13/2020 and they didn't ship it. It was a Christmas gift for my 90 yr old father. And even though they had my email and my phone number, they didn't contact me to tell me until I received a letter from them that arrived the day AFTER Christmas telling me that the order didn't ship. Their claim was that Visa denied the charge.
How odd that is since no other charges of mine have been declined...ever. Then, when I contacted customer service as soon as W.C. was open again after Christmas, I was told that the item was now out of stock. I was offered no suggestion for other items, no "we're sorries, here's a discount" for your trouble. Customer service offered nothing to me to seem customer friendly at all. I will never order from Wisconsin Cheeseman and will not recommend them to anyone.

If I could have given a zero I would have I ordered something to send to my mother to a different state for christmas I was told it was gonna get there yesterday and I called today they told me would be there today it's 11:00 p.m. she still has not received it. Now she got nothing from me for Christmas I will be demanding my money back weather she gets it or not. I ordered something else to come to my address and they delivered it to a neighbour who ate some of the product and then brought it to us. I wish I read the reviews before I wasted my time in my money stay away

I, made an order from this company on December 10, got pre-approval for credit ,was told everything was all set , was suppose to be delivered on December 23 to me and my daughter in Maine. I will not be seeing daughter due to the pandemic, so this was a Christmas gift. Well I called the company yesterday-December 22,20,to see on status of my order, was told I should have got a letter in the mail on December 12 that I had to pay eleven dollars, I never got letter, e-mail or call about this. I would have paid this and more on the initial date of order. I talk to several people at your company and they said now they could only guarantee December 30 delivery. Which is too late! It was suppose to be for Christmas for my daughter. Now yesterday-December 22, I get the letter in the mail. Why didn't the company email or call my phone number, or contact me earlier? My daughter was looking forward to getting this gift for Christmas. I am an honorable veteran and work at a Veterans hospital, and will let everyone know what bad experience I had. Thank you

Placed order on 12/2. Wanted expedited shipping. No option. Forgot to enter free gift on order. Contacted customer service about the issue. Basically they replied "Oh Well" Told them to charge me and ship order ASAP as it was a birthday Gift. They shipped it on the 9th. Got it on the 15th. The $200 order was just wrapped in plastic. Boxes were mangled. 2 items were destroyed. Did not contact customer service because "OH WELL" Order at Artisanal Cheese Center or IGourmet

Customer service is terrible. I ordered numerous holiday gifts for friends. Agent didn’t get delivery information right, excessive delivery charge, refrigerated items left at doors without ringing doorbell, and lack of care towards customer. A person orders things as a personal convenience and this company didn’t even come close. I don’t know how they stay in business but they’ll never get my business again.

I just tried to order 6 items. They were out of4 of them and had the gall to tell me they were going to charge we $12 to ship what we wanted and when I tried to haggle about the shipping she constantly interrupted me and before I could finish the b*tch hung up on me. I was going to order several things and she hung up! Great customer service people. I am going to spread my story far and wide. Screw you Wisconsin Cheeseman. You people are useless!!!!

ordered 2 gifts for Christmas presents, got the delivery and was short most of the items I purchased. After further inquiry I found out that the bulk nof my order was not vavailable, left me with no time to order gifts to bget delivered bwefore Christmas. I was never notified that the bulk of my order was not coming and on top of that I was charged the full price of shipping. Wont order from them again.

I placed an order on 11/20/2020, and on 12/11/2020 I have not received the order. The tracking shows that it is in North Salt Lake City, Utah. After calling about a week ago, I was assured it would be here by today. I called today and each time I called the answering machine took my name and order number and said there was heavy call volume, and hung up. There was no time to talk to a representaive. I will not order from them again.

After placing an order and requesting delivery for Christmas, my gift arrived on December 9th! This is way too early for a Christmas gift! I sent a complaint to Wisconsin Cheeseman and received a form reply informing me that’s too bad. Unless you want your Christmas gifts to arrive shortly after Thanksgiving don’t order until December 16th. And unless you enjoy paying too much for too little, shop elsewhere. I certainly will.

I discovered when comparing catalogues of Wisconsin Cheeseman and Hale Groves, that Hale (who has an outstanding product and business standing) was offering an identical product (the "Pelican" fruit assortment) for more than half the price for which Wisconsin Cheeseman was listing the very same assortment--right down to the identical box. In addition, Hale currently offers free shipping. The Wisconsin folks tack on $17.99 for shipping bringing the price to a total of $72.98 for an item Hale offers (and supplied) for $34.99! When I inquired about this with Wisconsin Cheeseman I got a carefully worded reply that said literally nothing except that they are no longer offering the item because it was "so popular." I doubt seriously that was the reason, so buyer beware! It is still readily available from Hale Groves. There pricing practices and certainly their response to me tells me all I need to know about doing business with them in the future.

Avoid this vendor. They lie and cheat and don’t have a clue what customer service is. I ordered a Christmas gift and the order arrived with a bad product. After calling and asking for my order to be rectified and replaced the customer service agent went ahead and opened a credit account without my consent and charged me for the replacement. For three months I kept receiving a bill and when I would call would be told it was a mistake and would be fixed. Finally after 5 attempts one lady Deborah Meurs fixes the problem and promises to ensure no damage to my credit history and the next thing I know they have reported me as a late payment for $35. I should have never been charged in the first place. Unbelievable!

Then starts the next saga... I called at least 7 different times trying to fix this problem and spoke with 7 different people each of whom promises to call back and confirm that they would fix their mistake and clean up this mess with the credit bureau. Everyone lies. Horrible experience and for what? For being a customer! Not worth the trouble and certainly not a business that cares nor do they understand what customer service is.

First i got charge 15.99 for shipping which way too much. Then i order pompom and they where hard and not what was pitcher. Iwill never orer from you again Figis much better dont charge that much. The olny good thing was the candy and the sugar things they are good To pay 81 00 is terriblefor crap I usually dont writer things like this but im mad. Marilyn Colbeck

Horrible, pushy customer service representatives. Harassing people about a 10.00 bill during coronavirus pandemic. Called EVERY DAY after they were told that I didn't know when I would get to work.