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Valutata 1 stelle su 5

Worst company EVER! DO NOT order from them! Payment is deliberately not taken correctly then they try to charge you a $3 service fee to speak to customer reps who hang up the phone on you when you que... Leggi di più

Valutata 1 stelle su 5

Worst company EVER!! DO NOT ORDER FROM HERE!! Both my orders for my daughters for easter were ruined from the heat. This company DOES NOT USE COOLING METHODS FOR DELIVERY. THEN THEY REFUSE TO CREDIT... Leggi di più

Valutata 1 stelle su 5

Make that MINUS 5 stars! They claim to have sent my orders to the wrong address, over 1200 miles from the house where I have lived for 26 years. Even though I have notified them of my correct addres... Leggi di più

Valutata 1 stelle su 5

I received the shipment with 3 cheeses and 3 sausages on Wednesday, July 1. The shipment arrived late in the day and was transported by a non refrigerated truck. They sat the box on my front porch o... Leggi di più

Dettagli dell'azienda

  1. Fornitore di prodotti alimentari

Informazioni fornite da varie fonti esterne

The best in local award-winning cheese, specialty meats and handcrafted pastries and confections. Perfect for entertaining and gift giving.


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

150 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,5

Tutte le recensioni

(150)

34 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Delivery did not arrive on arranged date

I placed my order back on October 7th for a delivery date of 12/12/2022. My order was not delivered yesterday as scheduled and this is going to cause problems. We had to rent a refrigerated trailer to keep the product in and we were planning on handing out to our employees tomorrow and yet here we are paying for a trailer rental and no product to give our employees. I called the service number yesterday and no one can tell me where my order is or when it will be delivered. I will never use this company again! We spent over $18,700 for a product with an agreed upon delivery date and we have nothing to show for it and no help in locating it and giving us a time and date of delivery. I am beyond frustrated and annoyed with this whole situation. I now have 760 employees expecting Cheese and Sausage tomorrow and they are not going to be getting it. This has not been a good experience.

13 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Hello / CS stinks !

Hello ! Normally I do NOT waste my time with reviews . Today is Dec 12th 22 o have called twice to places order , the first time , the guy couldn’t understand me at all even with spelling, I was suppose to get transferred to another agent , was hung up on , called back
Same deal only a smartass otp
Really right now then she stated I’m not doing this ! I said well you shouldn’t go to work if you can’t do this ! So apparently these foreign folks can dish it out but can’t take it . My order total was around 140$ I am happy to give to a co with competent staff. Somebody needs to read the reviews from these incompetent folks . Beware ppl ! I rather purchase at Walmart. Idh to be threatened or talked to like im the problem . Sorry you lost a customer happy to report this !

12 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Ridiculously rude company

Placed a large order 11/24/2022. Received a FedEx tracking number 11/25. Checked daily for an update in which FedEx status was waiting to receive package from the company. Called 12/03/2022 and was told the package was in route. I replied FedEx shows waiting for the package so it is not in route. The rude customer service agent I needed to speak to FedEx directly. Called FedEx and they confirmed they did not have the package. Called again and told them to cancel the order. They said they couldn't because the order was in route. Miraculously the following day FedEx received my order. It arrived 12/07 hot from being on a truck with no refrigeration and I live in FL. I called to have the entire order returned and was informed to box it all up together and send it through the post office INSURED. So now they want me to pay return shipping and insurance on food that cannot be eaten. Never again. I ended up ordering from Hickory Farms and had a fresh beautiful package delivered within 3 days with free shipping.

7 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Shop anywhere but here!

On 11/28/22, I placed an order for perishable food items. I was notified on 11/30/22 that it had shipped and given a FedEx tracking number that showed a shipment category of FedEx Smartpost. After checking the tracking for several days and seeing that FedEx had yet to receive the package, I wrote to them in the early hours of 11/03/22 asking when it would be shipped, as it had already sat in their warehouse, most likely packaged with some type of cold pack, for several days. They responded within hours and completely ignored my questions. Instead they simply sent a typical form letter that apologized for any "inconvenience", which is the standard buzzword ALL companies seem to use now when they have screwed up and have no answers. The email went on to state, "Our gifts are shipped in refrigerated trucks to a postal center near the order's destination.". That is interesting considering the fact that FedEx does NOT have refrigerated trucks. The true fact is that my order had been sitting in their warehouse for several days, probably misplaced in some corner somewhere, and the cold packs used to ship it were already past their useful life. I immediately responded back to them on the morning of 11/03/22 and pointed out the fact that they had intentionally failed to answer my simple question of when they intened to actually tender my package to FedEx. That email received no response. I have now written to them again, pointing out their outright lie about FedEx's supposed refrigerated trucks abnd the fact that any shipment at this point would be of items that have been unsafely packed for several days since cold packs only last for 2-3 days, 4 days at best. At this point, I have no reason to believe my item will ever actually make it out of their warehouse and, even if it does, it will now contain items deemed unsafe for consumption. This company has already proven to be a company to avoid at all costs, from their poor and unsafe shipping to their lying customer service. Stay away from this one.

28 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

questionable business practices

I have been making payments monthly since December, 2021, and my balance remains exactly the same every month. They have started making recommendations of various $ amounts to send as monthly payment. I am really glad I didn't sign up for automatic withdrawal as a means of repayment. Their business practice, whatever it is, does not inspire much confidence. It must depend on who you ask.

13 agosto 2022
Non scritta su invito
Valutata 3 stelle su 5

I found the ad misleading

I was ok with the product, but I feel the ad was misleading. The product was "Wild Game Sticks" including "Buffalo, Elk, and Venison". When the package arrived, the ingredient list indicated "Water Buffalo". Because it was included with elk & venison, I expected North American Buffalo. Perhaps I read too much into the ad, but in fairness I believe the ad should have read "Water Buffalo" not simply "Buffalo". And yes, I know it's actually a North American Bison, but it's colloquially called Buffalo, so I feel mislead.

13 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

I placed a gift order on December 10…

I placed a gift order on December 10 with a delivery date of December 22. I did not receive an email confirmation so I called and got an automated service that said my order was being processed and scheduled for the delivery date. I checked the order on December 23 and got the same message. I finally talked to a customer service representative and she informed me that the order had been declined. She did not have exact details. They had my phone number and email. This is very bad business practice and I will never order from them again. I will the a big zero.

23 dicembre 2021
Non scritta su invito
Valutata 2 stelle su 5

I received my order

I received my order, and it was a gift for someone who lives in my household. They are the ones that intercepted the FedEx delivery. You guys REALLY need to ship in boxes OTHER than the ones that say Wisconsin Cheeseman! Now I need a new gift because they know what they're getting! I really should send all this back to you and start over!

22 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Ordered from their catalog o December…

Ordered from their catalog o December 6. It said order by the 13th for guaranteed shipping by Christmas. Received 2 items of 5 on the 9th.When received, note said items could arrive separately. Waited until the 21st, called and inquired about the rest of the order and asked where it was. Was told that they must have screwed up filling the order. Told them to keep the rest of the stuff and adjust my bill. They said they will. Incompetent and bad business, I’ll NEVER order from them again! Anyone thinking about ordering from them I’d avoid it. Please don’t be let down.

22 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Very Poor Service

I placed a dozen orders for my team on December 7. Apparently half of them went through, but my card was declined on the others. Instead of calling me to let me know, this company sent me letters, which were postmarked December 13 and arrived at my house on December 19 or 21 (not sure, but who cares at this point)? The letters did not indicate that my card was declined, but rather that I had been turned down for their credit program. When I called, I was told that I would have to pay for the expedited shipping cost, which I declined to do because if they had called me we could have straightened this out in time. Really poor service - will never order here again.

21 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

WC cannot get address correct or input correctly!

This company cannot cannot get an address correct if their life depended on it! I spelled out the address to them and they repeated it back but it was input incorrectly. First they put CR (Creek) instead of Circle. Then they got the apartment wrong. They left out the Building letter. They said it was corrected and I found out they made a new mistake. Then they said they couldn't fix it because it was already shipped to Fed Ex. FedEx said they had not received the package. I had to make numerous phone calls and emails to try and get the order right. After 2 weeks, the package still hasn't been delivered. I will never order from them again. TOTAL aggravation and frustration!!!

20 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

THEY STOLE MY CC# AND SS#

Horrible company, had to call customer service and after they took my info (credit card # and SS#) they then hung up on me and STOLE MY IDENTITY AND MADE A BUNCH OF FRADULANT PURCHASES ON MY CC! DO NOT EVER PURCHASE OR USE WISCONSIN CHEESEMAN YOU HAVE BEEN WARNED!!!!!

17 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Wisconsin Cheeseman are rip off artists

The product they send does not look like it did in the catalog that they charged outrageous prices for sample products it’s a huge rip off you are better off going and buys gift packs at Walmart they are better quality for your money at Walmart

12 dicembre 2021
Non scritta su invito
Valutata 4 stelle su 5

Pleased with My Purchase

I am actually not unhappy with my purchase. The only thing I’d say is the size of the cheese and sausage packages are smaller than expected. Other than that, I am pleased with the sets I bought and I bought close to $300 worth for gifts and for some Christmas snacking.

11 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

Terrible customer service, sent out delivery info via email they later stated was inaccurate, in effort to find my order and find out when it would be delivered, no tracking info, the supervisor was very rude, and when I told her that she said she considered that a “ compliment “ Will never order again from them.

10 dicembre 2021
Non scritta su invito

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