Webbox Pet Food Recensioni 

507
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

I was so pleased I looked online to see if Webbox deliver direct. I'd become fed up of Tesco and other stores not having Dixie's favourite catnip lik-e-pop in stock. They'd also stopped selling his se... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered some squeaky dog balls which our dog absolutely adores (and often has nicked by other dogs). It has just the right combination of squeek, texture and size for her mouth. (She is a large 3... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After a small hiccup a customer helper at weebox found out why the item was delayed. She ( Eleanor) found where the delayed occured and very quickly,the next day my cats got the treats they enjoyed s... Leggi di più

Valutata 4 stelle su 5

Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

507 recensioni

5 stelle
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Ha risposto al 84% delle recensioni negative ricevute

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4,6

Tutte le recensioni

(507)

418 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Nice and fast delivery

Nice and fast delivery. Great quality products. My cat loves them and the cut price vanilla and strawberry lik-e- puds are fantastic as my cat absolutely loves then.

12 settembre 2026
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Risposta di Webbox Pet Food

Hello Karen,

Thank you so much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received.

Thank you very much to you and your cat 😻 for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Great selection of tasty treats for…

Great selection of tasty treats for your cat or dog delivered quickly to your home

19 settembre 2026
Non scritta su invito
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Risposta di Webbox Pet Food

Hello Jason,

Thank you so much for taking the time to share your feedback.

We're delighted to hear you were pleased with our product range and the order service you received.

Thank you very much for choosing to shop with us.

Best wishes,
Webbox

Valutata 1 stelle su 5

Webbox, Vote with your feet.. don’t give in to daylight robbery

Webbox I’m sorry, can forget my custom. 6 cats, all enjoying Webbox daily, the lickelix tubes. £1 a packet, £10 a time. Then it’s £1.10, fair. Then it’s become popular, so they dropped sizes from 85g to 75g and the price goes from £1.10 straight up to £1.60 with less content weight.
And I haven’t bought since.
Folks, vote with your feet and walk on by. Only by doing this can companies suffer by lower sales and be made to think twice about making fools of us all.

19 settembre 2026
Non scritta su invito
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Risposta di Webbox Pet Food

Hello,

We are sorry to hear that you are dissatisfied with our brand.

We would respectfully ask that you refer to the feeding guidelines provided on the Lick-e-Lix packaging. The product is intended as a complementary treat and should be fed in accordance with the recommended daily allowance. Based on these guidelines, it would not be expected that cats consume £10 worth of Lick-e-Lix per day.

Please note that both the number of sachets per pack and the sachet contents can vary depending on the flavour purchased.

We can confirm that we have not made the changes you suggest. We continually strive to absorb increases in ingredient, logistics, and transportation costs wherever possible, minimising any impact on our consumers.

We also believe our products remain competitively priced within the pet food market when compared with similar products from other brands.

While we respect your decision, we are sorry to hear that you have chosen to stop purchasing our products and thank you for your previous custom.

Kind regards,
Webbox

Valutata 5 stelle su 5

Easy to order

Easy to order, price while high was reasonable nowadays and delivery was quick.

18 settembre 2026
Non scritta su invito
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Risposta di Webbox Pet Food

Hello Edward,

Thank you for taking the time to share your feedback.

We are so pleased to hear that you were happy with the service received.

Thank you very much for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

Valutata 5 stelle su 5

Webbox duck braids dog treats

My dog absolutely loves webbox duck braids and I was finding it difficult to get them after my supermarket stopped selling them so I decided to go directly to the company great service deliver not to bad soil will be doing that in future never know iay get a discount

6 settembre 2026
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Risposta di Webbox Pet Food

Hello Charie,

Thank you very much for taking the time to share your feedback.

We are delighted to hear that your dog is such a fan! 🐶

We would love to stock all of our range in supermarkets but unfortunately the shelf space we are offered is very limited.

We are so pleased you found us online so you can take advantage of our whole product range.

Thank you very much for choosing to shop with us. We are very pleased to have you onboard. 🐶

Best wishes,
Webbox

Valutata 5 stelle su 5

My dogs love their Webbox…

My dogs love their Webbox chub rolls a stick treats, and, if they are happy we are happy.... excellent service !!

11 settembre 2026
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Risposta di Webbox Pet Food

Hello Rod,

Thank you so much for sharing your feedback.

We're delighted to hear you were pleased with your order and the service received. We love having your dogs as fans!

Thank you very much to you (and your dogs!) for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

My little dog loves the Webbox Tasty…

My little dog loves the Webbox Tasty Sticks and would eat a whole packet if she was allowed to. Great dog treat. The delivery was very good and prompt.

4 settembre 2026
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Risposta di Webbox Pet Food

Hello Ian,

Thank you so much for taking the time to share your feedback.

We love having her as a fan! 🥰

We're delighted you were pleased with your order and the service received.

Thank you very much (to both of you!) for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Heart medication

My dog will only take his heart medication in one particular treat - The Webbox chicken sticks. I can't often find these locally so, decided to look online. It was so easy to place order and they arrived within the specified time so I will definitely be ordering direct again.

9 settembre 2026
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Risposta di Webbox Pet Food

Hello Joanna,

Thank you very much for taking the time to share your feedback.

We are so very pleased to be able to help. As pet owners ourselves, we can fully appreciate how administering medication can be a real challenge!

We're delighted you found us online. Thank you for choosing to shop with us, we're so pleased to have you with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

The packaging was secure no damage to…

The packaging was secure no damage to the Webbox packets, delivery was brought to the right location this time , I will be using Webbox for a long time as my dogs really enjoy dinner time now.

4 settembre 2026
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Risposta di Webbox Pet Food

Hello Margaret,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were happy with your order and the service received.

Thank you so much for choosing to shop with us and being a valued customer. Thank you!

Best wishes,
Webbox

Valutata 5 stelle su 5

Great value for money no hassles…

Great value for money no hassles straightforward sale and delivery no issues.

4 settembre 2026
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Risposta di Webbox Pet Food

Hello!

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us and being a valued customer.

Best wishes,
Webbox

Valutata 2 stelle su 5

Was very good and crispy crisps when…

Was very good and crispy crisps when first started using them so ordered a box full of tubs, very disappointed as they were all soft when tubs were opened, had to put them in microwave to crisp them up again. Shame as dog loves them.

12 settembre 2026
Non scritta su invito
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Risposta di Webbox Pet Food

Hello,

Thank you very much for sharing your feedback.

We're so sorry to hear you were disappointed with your recent order.

If you have purchased directly from us, please do contact our Consumer Care team. Please include your order number, the batch details and expiry date.
We will then be able to carry out an investigation.

Best wishes,
Webbox

Valutata 5 stelle su 5

Fast reliable service.

2 settembre 2026
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Risposta di Webbox Pet Food

Hello Sharon,

Thank you very much for your feedback. We are delighted you are happy with the service received.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Fast delivery and good value

Fast delivery and good value

7 settembre 2026
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Risposta di Webbox Pet Food

Hello Josephine,

Thank you so much for sharing your feedback.

We're very happy to hear you were pleased with the service received.

Thank you for choosing to shop with us. It is very much appreciated.

Best wishes,
Webbox

Valutata 5 stelle su 5

Purrfect treats…

Lots of choices for two very special cats, easy to order and the package arrived quickly

2 settembre 2026
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Risposta di Webbox Pet Food

Hello Christine,

Thank you so much for sharing your feedback.

We're delighted to hear you and your lovely cats were pleased with your order and the service received.

Thank you very much for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Perfect

Perfect! Delicious from my cat point of view.

1 settembre 2026
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Risposta di Webbox Pet Food

Hello Laura,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you and your cat were pleased with your order.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Good quality dog food and fast delivery

Good quality dog food and fast delivery

7 settembre 2026
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Risposta di Webbox Pet Food

Hello Mike,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you are pleased with your order and the service received.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

If Clara Had Thumbs

She would give Webbox two thumbs up!

2 settembre 2026
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Risposta di Webbox Pet Food

Hello Tiff and Clara,

Thank you very much for taking the time to share your feedback.

We're so pleased Clara is a fan! 😻

Thank you to you both for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

My cat absolutely loves the weebox cat…

My cat absolutely loves the weebox cat licks and chewy sticks

26 agosto 2026
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Risposta di Webbox Pet Food

Hello Mary,

Thank you very much for taking the time to share your feedback.

We're delighted to hear your cat is a fan! 😻

Thank you for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Crisps

Everything was great
My 2 Chihuahuas love the Crisps and other products

31 agosto 2026
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Risposta di Webbox Pet Food

Hello Ricky,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Valutata 1 stelle su 5

I ordered 2 assorted boxes of the chubb…

I ordered 2 assorted boxes of the chubb roll (16). At of these I received 13 chicken and 3 lamb. I do not consider this an assortment, luckily my dog likes both flavours, but would have liked a better selection of all flavours offered.

3 settembre 2026
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Risposta di Webbox Pet Food

Hello Christine,

Thank you for sharing your feedback.

We are sorry to hear of your disappointment with the chub rolls.

Our assorted packs are designed to offer a variety of flavours, and we guarantee a minimum of two different flavours per pack.

However, the exact flavour breakdown can vary, and every effort is made to ensure a mixed selection is included. The packing process is carried out using automated systems that select from multiple flavours and, while uncommon, this can sometimes result in an uneven distribution of flavours within a pack.

Best wishes,
Webbox

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