Webbox Pet Food Recensioni 

507
•
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was so pleased I looked online to see if Webbox deliver direct. I'd become fed up of Tesco and other stores not having Dixie's favourite catnip lik-e-pop in stock. They'd also stopped selling his se... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered some squeaky dog balls which our dog absolutely adores (and often has nicked by other dogs). It has just the right combination of squeek, texture and size for her mouth. (She is a large 3... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After a small hiccup a customer helper at weebox found out why the item was delayed. She ( Eleanor) found where the delayed occured and very quickly,the next day my cats got the treats they enjoyed s... Leggi di più

Valutata 4 stelle su 5

Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

507 recensioni

5 stelle
4 stelle
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4,6

Tutte le recensioni

(507)

418 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5
Logo di Webbox Pet Food

Risposta di Webbox Pet Food

Hello David,

Thank you very much for taking the time to share your feedback.

We're delighted you were happy with your order and the service received.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Fair price and free postage quick…

Fair price and free postage quick delivery

23 settembre 2026
Logo di Webbox Pet Food

Risposta di Webbox Pet Food

Hello,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were happy with your order and the service received.

Thank you so much for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Ordering was easy

Ordering was easy, delivery was quick. Not my first order and it definitely will not be my last.

21 settembre 2026
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Risposta di Webbox Pet Food

Hello Julie,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you were pleased with your order and the service received.

Thank you very much for choosing to shop with us and being a valued customer. Thank you!

Best wishes,
Webbox

Valutata 5 stelle su 5

Wonderful service always and product. I buy these items for my 2 small dogs…

I buy these items for my 2 small dogs and I have been buying them foe a long time now. My dogs love them and they never have any problems since eating these biscuits.

18 settembre 2026
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Risposta di Webbox Pet Food

Hello Sonia,

Thank you very much for taking the time to share your feedback.

We're so happy to hear you were pleased with your order and the service received.

Thank you to you (and your dogs!) for choosing to shop with us! Thank you.

Best wishes,
Webbox

Valutata 5 stelle su 5

Great value.

An excellent website, easily accessed, quick and efficient. Also has good, competitive prices.

15 maggio 2026
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Risposta di Webbox Pet Food

Hello Ann,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with the order process and the service you received.

Thank you for choosing to shop with us. We're so pleased to have you onboard!

Best wishes,
Webbox

Valutata 5 stelle su 5

Rainbow Pellets

Fast Delivery and a good product. My fish love them.

19 settembre 2026
Logo di Webbox Pet Food

Risposta di Webbox Pet Food

Hello,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us!

Best wishes,
Webbox

Valutata 5 stelle su 5

The whole process was straightforward…

The whole process was straightforward and delivered promptly

14 settembre 2026
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Risposta di Webbox Pet Food

Hello Richard,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received.

Thank you very much for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Your natural chicken 7+ is the only cat…

Your natural chicken 7+ is the only cat food my cat will eat. He begs for it every morning and expects every night. I love listening to him slurping his food. The treats we haven't tried yet as his 7th birthday is soon.
I got a great deal which made it more affordable, delivery was free and tge guts that delivery are awesome. I only order his food from Webbox as its such good value

18 settembre 2026
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Risposta di Webbox Pet Food

Hello,

Thank you so much for sharing your feedback.

We're delighted to hear your cat is such a fan! We love to hear about him slurping his food, we are exactly the same with our cats!

Thank you very much to you both for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Delivery was quick and the goods I am…

Delivery was quick and the goods I am still trying on my pets to see what they like or not?

18 settembre 2026
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Risposta di Webbox Pet Food

Hello Dave,

Thank you very much for sharing your feedback.

We're delighted to hear you were pleased with the service received.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Arrived on time and safely packed

Arrived on time and safely packed. Disappeared quickly once opened so obviously a great taste

13 settembre 2026
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Risposta di Webbox Pet Food

Hello Ewa,

Thank you very much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Valutata 4 stelle su 5

Great Service But....

Although the services from the supplier and delivery people was timely as usual the condition of the contents were unfortunately not. There were a couple of dented tins and I feel the outer box was not of sufficient quality (not sturdy enough) to do it's job.

17 settembre 2026
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Risposta di Webbox Pet Food

Dear David,

Thank you very much for taking the time to share your feedback.

I’m so sorry that some of the tins arrived damaged in your delivery. Please email us at info@petschoice.co.uk and we’ll be happy to investigate this for you.

Thank you for bringing this to our attention.

Kind regards
Webbox

Valutata 5 stelle su 5

Great customer service

Slight mess up with my order but as soon as i got in touch they fixed it straight away, absolutely fantastic customer service, will most definitely be purchasing from them again.

19 giugno 2026
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Risposta di Webbox Pet Food

Hello Kirsty,

Thank you very much for taking the time to share your feedback.

We are delighted to hear you were impressed with our team. We're going to share your comments with them; we know they will be so happy to read your review.

Thank you so much for your lovely words, we're so pleased to be able to put things right.

Thank you very much for shopping with us. We love having you onboard!

Warm wishes,
Webbox

Valutata 5 stelle su 5

Treat your babies

My dog loves her chews,and my cat loves her lollipops ,quality brilliant, quick delivery, well packed, thank you x

15 giugno 2026
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Risposta di Webbox Pet Food

Hello Lorraine,

Thank you very much for taking the time to share your feedback.

We're delighted to know your dog and cat are fans🐶😻, and that you were pleased with your order and the service received.

Thank you so much for choosing to shop with us!

Thank you.
Best wishes,
Webbox

Valutata 5 stelle su 5

Impressed with Webbox and the Naturals…

Impressed with Webbox and the Naturals dry food.Good price with fast delivery but most importantly ALL my 6 dogs seem to really like it with no upset tums or skin issues.Would be nice to see it in a Salmon version 😊

11 settembre 2026
Logo di Webbox Pet Food

Risposta di Webbox Pet Food

Hello Tracy,

Thank you very much for taking the time to share your feedback. We're delighted to hear you were happy with your order and the service received. We are also delighted to hear we have 6 new fans! 🐶.

As pet owners ourselves, we are so pleased to be able to help. All feedback is shared internally so our teams will be made aware of your comment in respective a new flavour.

Thank you for choosing to shop with us!

Best wishes,
Webbox

Valutata 5 stelle su 5

Excellent service delivered very fast

Excellent service delivered very fast

9 settembre 2026
Logo di Webbox Pet Food

Risposta di Webbox Pet Food

Hello,

Thank you very much for sharing your feedback.

We are so pleased to hear you were happy with the service received.

Thank you for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

Mad for Lick-e-lix

Website good, delivery good, products very good. My cat likes the stick treats (my family calls them stinky sticks) and the Yummy Yums but is absolutely mad for the Lick-e-lix. I only wish I could get the latter two in supermarkets.

9 settembre 2026
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Risposta di Webbox Pet Food

Hello Jenny,

Thank you very much for taking the time to share your feedback.

We're so pleased you were happy with the order process and the service received.

We love having your cat as a fan of our products 😻. Unfortunately, supermarkets offer only very limited shelf space so we are unable to stock all our products in stores.

We're delighted you found us online. Thank you very much for choosing to shop with us.

Best wishes,
Webbox

Valutata 5 stelle su 5

A good range of treats and toys

A good range of treats and toys. Both my dog and cat always love them and I appreciate being able to buy in bulk.

8 settembre 2026
Logo di Webbox Pet Food

Risposta di Webbox Pet Food

Hello Catherine,

Thank you very much for taking the time to share your feedback.

We're delighted to hear your dog and cat are such fans! 😻🐶

Thank you for choosing to shop with us!

Best wishes,
Webbox

Valutata 3 stelle su 5

Some of the boxes were damaged

Some of the boxes were damaged

8 settembre 2026
Logo di Webbox Pet Food

Risposta di Webbox Pet Food

Hello Charlie,

Thank you for taking the time to share your feedback.

We're very sorry to hear of the damage to your order. If the damage affected the order contents, please do get in touch with our Consumer Care via email and include your order number and images of the damage.

Our team will be more than happy to investigate and resolve the issue that you have experienced.

Best wishes,
Webbox

Valutata 5 stelle su 5

I am always a tad nervous

I am always a tad nervous, purchasing from new places.
So pleased i did, ive made a few orders now, mainly dog toys (very reasonably priced)
good quality, and prices so good, my dog has an amazing birthday, spoilt with mountains of toys.
Delivery is very quick. I will be back :)

1 luglio 2026
Logo di Webbox Pet Food

Risposta di Webbox Pet Food

Hello Julie,

Thank you so much for taking the time to share your feedback.

We're delighted to hear you were pleased with your order and the service received.

We're sending a belated Happy Birthday to your dog! 🥳

Thank you very much for choosing to shop with us. We're so pleased to have you both onboard! 🐶

Best wishes,
Webbox

Valutata 4 stelle su 5

It was good.

7 settembre 2026
Logo di Webbox Pet Food

Risposta di Webbox Pet Food

Hello Joanna,

We're delighted to hear you were pleased with your order.

Thank you very much for choosing to shop with us.

Best wishes,
Webbox

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