Volvo Cars Poole Recensioni 

159
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Recently bought an XC40 from Volvo cars Poole transaction was smooth and I’m very happy with the car. Elena was great from start to finish, I received a video of the car very quickly after enquiring,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

On Wednesday we took delivery of anEX40, which we are delighted with. We were helped on our car buying journey by Elena. She was professional throughout her time with us, in spite of the fact that w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We purchased an older Selekt XC40 recently and have to say the process was smooth, painless & professional. There was no hard sell and Jordan was very helpful with a couple of towbar related issues.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service throughout. Elena was fantastic, friendly and efficient throughout the process of part exchanging my old car for a new XC40. Excellent customer service from the whole team at Poole,... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Concessionario Volvo
  2. Rivenditore di auto
  3. Servizio auto
  4. Rivenditore di auto usate

Informazioni su Volvo Cars Poole

Scritti dall'azienda

WELCOME TO VOLVO CARS POOLE

We look forward to welcoming you to our luxury premises. Volvo Cars Poole is located on Ringwood Road, Poole. The showroom and workshop deliver a fresh, modern, Swedish-inspired environment. We stock the full range of new Volvo models along with an extensive selection of Approved Used Volvo Selekt cars.

We have dedicated Motability & Business specialist available to assist. If required courtesy cars are available whilst your car is being serviced by our Volvo trained technicians. BUTTON NAME BUTTON NAME


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(159)

73 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

New car purchase

Paul was really helpful and knowledgeable throughout the whole process of purchasing a new car. Nothing was too much trouble and Paul kept me regularly updated throughout.
On collection of the car Paul demonstrated all of the features and made sure I was fully happy with the car.
I would highly recommend Volvo Poole and Paul.

12 giugno 2026
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Risposta di Volvo Cars Poole

Hello Louise,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Paul and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Amber - Volvo Cars Poole

Valutata 5 stelle su 5

Painless purchase of a Selekt XC40

We purchased an older Selekt XC40 recently and have to say the process was smooth, painless & professional. There was no hard sell and Jordan was very helpful with a couple of towbar related issues. He even organised a last minute SMART repair to the bumper.
We also liked the handover process with the car cover and large bow. It’s only a small thing but a nice touch, something we have only ever had with new cars before.
From this experience we would use them again.

27 maggio 2026
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Risposta di Volvo Cars Poole

Hello John,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Jordan and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Amber - Volvo Cars Poole

Valutata 5 stelle su 5

Great experience from start to finish

Great experience from start to finish. Elena was Excellent and kept me well informed and got the car ready and prepped for me to collect. Very friendly and helpful dealership. Would thoroughly recommend if you in the market for a Volvo

4 giugno 2026
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Risposta di Volvo Cars Poole

Hello Phil,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Elena and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Amber - Volvo Cars Poole

Valutata 5 stelle su 5

Used Volvo Poole to purchase XC60.

Used Volvo Poole to purchase XC60.
Joe Chamberlain (salesmen), top class ! Got everything sorted, completed sale and was very helpful!!! Nothing was too much trouble for him.

22 maggio 2026
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Risposta di Volvo Cars Poole

Hello Nigel,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Joe and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Amber - Volvo Cars Poole

Valutata 5 stelle su 5

Excellent service throughout

Excellent service throughout. Elena was fantastic, friendly and efficient throughout the process of part exchanging my old car for a new XC40. Excellent customer service from the whole team at Poole, made me feel heard and valued right from the start. Will absolutely be my first port of call when I'm ready to change cars.

22 maggio 2026
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Risposta di Volvo Cars Poole

Hello Ryan,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Elena and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Volvo XC40

Elena was completely professional yet very friendly and welcoming to us when we came to look at an XC40.
We were expertly guided through the process of buying a car from start to finish.
Thank you Elena and Volvo Poole.
We are loving the new XC40 😊

21 maggio 2026
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Risposta di Volvo Cars Poole

Hello Catriona,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Elena and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Elena made the experience of my new car…

Elena made the experience of purchasing my new car an absolute pleasure from my initial phone contact, personalised video of the car I was interested in and then the test drive and purchase.
I travelled 65 miles to this dealership but it was definitely worth it! I would highly recommend Volvo Cars Poole.

1 maggio 2026
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Risposta di Volvo Cars Poole

Hello Rich,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Elena and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

This was our first time looking at…

This was our first time looking at Volvo’s. Elena greeted us and was very welcoming, friendly and easy to talk to. We discussed all different options and decided to go for an XC40. Elena was very knowledgeable and patient when we were asking lots of questions. Elena from start to finish was nothing but professional, friendly and helped make the process of purchasing run smoothly. Nothing was ever too much trouble! Thank you so much!

29 aprile 2026
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Risposta di Volvo Cars Poole

Hello Lauren,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Elena and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Elena made the process very easy with a…

Elena made the process very easy with a bright and cheerful approach, all our questions were answered if not by elena then by someone who knew the answer.
Handover of the cars was a joy and everything was explained clearly .and set up before we left the showroom

25 aprile 2026
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Risposta di Volvo Cars Poole

Hello Martin,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Elena and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Extremely Satisfied

Very pleasant experience and Marc was extremely helpful, every detail explained fully and left feeling confident id been looked after and made the right decision. 100% recommend.

25 aprile 2026
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Risposta di Volvo Cars Poole

Hello Kiera,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Marc and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Marvellous

Marvellous. They did the repair to my car and I read a book along with a hot chocolate.

martin

23 aprile 2026
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Risposta di Volvo Cars Poole

Hello Martin,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Had a great experience at Volvo

Had a great experience at Volvo, was able to walk in same day and have a look at a few cars with the help of Elena. We ended up leasing a vehicle and were guided really well in the process. Thanks, again!

15 aprile 2026
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Risposta di Volvo Cars Poole

Hello LM,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Elena, and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Great communication from the whole team…

Great communication from the whole team and a super easy exchange - thank you to James for dealing with my requests from start to finish!

17 aprile 2026
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Risposta di Volvo Cars Poole

Hello Anna,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to James, and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Recently bought a used XC40 from Volvo…

Recently bought a used XC40 from Volvo Cars Poole and it was worth every one of the 130 miles of the round trip. Beautiful car and great service from Jordan who was there for me every step of the way. Friendly, knowledgeable and very helpful, nothing was too much trouble for him. Hot chocolate was very welcome and the big blue bow a nice touch too :o) Would not hesitate to recommend both Volvo Cars Poole and Jordan Fleet. Many thanks.

9 aprile 2026
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Risposta di Volvo Cars Poole

Hello John,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Jordan, and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Excellent service

Seamless transition throughout the purchasing process. We were looked after by Jordan Fleet who we found to be friendly, knowledgeable and nothing was too much trouble. He kept us informed throughout the process and followed up a few days later to check everything was OK.

11 aprile 2026
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Risposta di Volvo Cars Poole

Hello David,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Jordan, and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

This is my 3rd Volvo XC60 in a row

This is my 3rd Volvo XC60 in a row. I have been a customer of Volvo Poole for many years and my experience with them, especially when compared with some other Volvo dealerships, has been very positive.
For my most recent purchase, Jordan was my contact person. He proved himself to be very knowledgeable and capable in all the aspects required to complete the sale. He was very friendly and was a man of his word.
The whole process from sales discussion to driving off with the new vehicle, was very professional, competent and efficient.
I look forward to maintaining my relationship with Volvo Poole for many years to come.

13 aprile 2026
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Risposta di Volvo Cars Poole

Hello Oliver,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Great communication

Great communication, polite, and very accommodating. Jordan is a very easy guy to deal with. I travelled 150 miles to purchase my Volvo ex30 from them and would do so again for future purchases.

9 aprile 2026
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Risposta di Volvo Cars Poole

Hello Neil,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Jordan, and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Very professional team

Very professional team. Listening to your concerns and questions and always taking time to answer and reassure you. Special thanks to Elena and her manager John.

13 aprile 2026
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Risposta di Volvo Cars Poole

Hello David,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Elena, John, and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Excellent service.

Everything was clearly explained and we felt informed during the whole process of purchasing our first Volvo with Marc. We were impressed with the quality of service from all other staff we met while going to Volvo Poole three times during our purchase.

25 marzo 2026
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Risposta di Volvo Cars Poole

Hello Lynne,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to Marc and the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

Valutata 5 stelle su 5

Such an easy process and felt…

Such an easy process and felt thoroughly looked after

31 marzo 2026
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Risposta di Volvo Cars Poole

Hello Zoe,

Thank you for taking the time to leave us a fantastic review. It's great to hear you had a 5-star visit to us. Your feedback will be passed on to the team.

Please do not hesitate to contact us if we can assist you any further.

Kind regards,
Elysha - Volvo Cars Poole

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