I used to wake up every morning with a puffy face and swollen eyes, and my whole body felt heavy like I hadn't slept at all. No matter how much I rested, I still felt tired and bloated throughout the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I used to wake up every morning with a puffy face and swollen eyes, and my whole body felt heavy like I hadn't slept at all. No matter how much I rested, I still felt tired and bloated throughout the... Leggi di più
L'azienda ha risposto
If oversea customers like us know that we have to pay for custom duty, then we will not buy the products. We end up have to pay $50 cad upon delivery. I was shocked by this extra cost that I have to... Leggi di più
I needed to change my subscription frequency because I still had leftover products at home. I contacted customer service and they were super understanding and helpful. They adjusted my next order date... Leggi di più
L'azienda ha risposto
I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to th... Leggi di più
A health product brand that offers a range of natural and high-quality health supplements, herbal remedies, and nutritious foods. Their products are made with traditional Chinese medicinal herbs and modern technology, ensuring the highest quality and effectiveness.
18 Dai Hei Street, Tai Po Industrial Estate, 000000, New Territories, Hong Kong
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The package protection is good enough, the product expiry date is long enough and the price is reasonable.
The worst customer service ever and waste of time!
I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to the store to remind them to complete the deliveries after that specified number of days!
I want to apply refund , unfortunately there’s no response both online chat or email . How can I do ? My no. is #10605
Yes This website is very friendly and timely, whether it is products or after-sales service
I wish they avoid using dhl....Canada custom charged more than free shipping can cover
Product I order was returned by custom in US. I try to contact their customer service to ship my item back ASAP as we really need it. All my message was reply by the same message. No matter what question I ask. I got the same reply. No one shipping our product back to us. No phone number to call. I waste 10 days going through their online support. It is very frustrating. This kind of service is unacceptable and the worst I ever got.
Absolutely suspicious.. absolutely terrible little back street business.
Avoid like the plaque
still have not received the items shipped on 2/14 as of 3/6. Items are still stuck at the parcel center, shipping detail indicated that unauthorized animal identified in package contents. I'm just speechless.
I have used this product for 27 days now, it seems helping me. My hair seems losing less. I need to take them longer to be able to tell more.
Terrible customer service and return policy. I suffered severe stomachache after taking the pills and requested to return the product. The customer service refused my request stating the product couldn't be returned because it was already opened.
I like the Vita products which have good effect on my body and face so far i will keep using and buying the products
1. The despatch company showed a name that was very confusing to me;
2. The declared contents in the box (powder pads) were absolutely NOT what I have paid for;
3. The COD import fee was too big an amount, possibly a result of what was declared as the contents;
4. Pts. 1 & 2 have caused a delay in the delivery, which had already taken more than two weeks before the delay!
I order from Vitagreen about every 6 weeks, the process is quick and the delivery has improved from several weeks to less than 7 days.
If oversea customers like us know that we have to pay for custom duty, then we will not buy the products. We end up have to pay $50 cad upon delivery. I was shocked by this extra cost that I have to pay.
You should mention this condition for overseas customers at the checkout process for the being transparent to provide better customer experience
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