Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I used to wake up every morning with a puffy face and swollen eyes, and my whole body felt heavy like I hadn't slept at all. No matter how much I rested, I still felt tired and bloated throughout the... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

If oversea customers like us know that we have to pay for custom duty, then we will not buy the products. We end up have to pay $50 cad upon delivery. I was shocked by this extra cost that I have to... Leggi di più

Valutata 5 stelle su 5

I needed to change my subscription frequency because I still had leftover products at home. I contacted customer service and they were super understanding and helpful. They adjusted my next order date... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to th... Leggi di più

Dettagli dell'azienda

  1. Negozio di vitamine e integratori

Scritti dall'azienda

A health product brand that offers a range of natural and high-quality health supplements, herbal remedies, and nutritious foods. Their products are made with traditional Chinese medicinal herbs and modern technology, ensuring the highest quality and effectiveness.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

96 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(96)

28 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

送貨送少咗貨品

送貨送少咗貨品,跟進非常慢!

11 marzo 2026
Logo di Vita Green

Risposta di Vita Green

非常抱歉令你遇到咁嘅情況,我哋好明白你嘅失望同埋唔耐煩。

你反映「送貨送少咗貨品」嘅問題,我哋收到你嘅訊息後,客服同事已經即刻啟動調查。喺你3月17日提供資料之後,同事已經即時向倉庫反映,並喺同日為你安排補發。只係因為之後遇上週末,物流進度稍為慢咗,絕非跟進拖延。

我哋承認呢次係系統錯誤導致漏發,為你帶來不便,我哋深感抱歉。我哋會檢討並改善系統,希望從根源避免同類問題再發生。

多謝你嘅意見,我哋會繼續努力做得更好。如果仲有任何問題,歡迎隨時再同我哋聯絡。🙏

Valutata 5 stelle su 5

Very helpful online help…

Before ordering I chatted with the representative about the product and shipping details and they answered very detailed

9 febbraio 2026
Logo di Vita Green

Risposta di Vita Green

Dear Customer,

Thank you so much for your kind words and for taking the time to share your positive experience! 😊

We're absolutely delighted to hear that our representative was able to provide you with detailed and helpful information about the product and shipping before you placed your order. Providing clear, caring, and professional support is always our goal, and it means the world to us when that effort is recognized.

If you ever have more questions or need assistance in the future — whether before or after your purchase — please don't hesitate to reach out. We're always here to help! 💚

Thank you for choosing Vita Green, and we hope you love your products!

Best regards,
Vita Green Customer Service Team

Valutata 4 stelle su 5

购买过维特健灵不同产品几次

购买过维特健灵不同产品几次,见效快,安全有效,对产品很有信心,给矛药剂师真诚的建议与改进,目前正在服用五色灵芝和之前服用过袪湿轻都有轻度上火的 症状,所以停用,目前自己和老公正在服用排毒益生菌,老公早上说服用10钟后排便、排毒的同时肚子不疼,对产品很有信心,会继续坚持服用,最后衷心并期待维特健灵在新的一👍年生意兴隆、万事如意、步步高升、再创佳绩👍💪💪🙏🏽🙏🏽

11 dicembre 2025
Logo di Vita Green

Risposta di Vita Green

感谢您一直以来对维特健灵产品的支持与信任!很高兴得知我们的产品为您和您先生带来了积极的健康体验,尤其对排毒益生菌的效果感到欣慰。

我们非常重视您提出的宝贵建议,关于五色灵芝和袪湿轻可能引起的轻度上火症状,已记录并会反馈给产品研发团队进一步研究优化。您的反馈对我们至关重要,有助于不断改进产品配方与体验。

同时,衷心感谢您对新一年的美好祝愿!我们也将继续秉持初心,致力于为大家提供安全、有效的健康产品。如在使用过程中有任何疑问,欢迎随时联系我们的客服或药剂师团队,我们将竭诚为您服务。

祝您与家人健康喜乐,新年进步! 🌟

Valutata 1 stelle su 5

Package lost

11 dicembre 2025
Logo di Vita Green

Risposta di Vita Green

Dear Yiu T Leung,

Thank you for sharing your feedback on TrustPilot regarding your experience with order #31719. We sincerely apologize for the inconvenience and frustration caused by this situation.

We understand that the package tracking status shows “delivered” despite you not having received it. As communicated in our previous emails, to expedite the resolution, we strongly recommend contacting UPS directly by phone at your earliest convenience. As the recipient, you can provide them with the tracking details and request clarification on the delivery location or any available proof of delivery (e.g., GPS data or driver notes). This direct contact often leads to a faster and more precise outcome.

Your satisfaction is important to us, and we are committed to assisting you until this matter is resolved.

If you have any further questions or need additional support, please feel free to contact us through email. We appreciate your patience and cooperation.

Best regards,
Customer Service Team
Vita Green

Valutata 1 stelle su 5

Don't buy from Vita Green

I bought some supplements for my father and my father came back from the doctor who informed him that he cannot use those health products. I went to ask for refund from the company. We spent almost a month sending emails back and forth and they never gave me a straight answer. Theys always complained about the logistic company not giving them a reply. A month later, due to persistent emails, they finally told me that I need to ship the item back to them at my own cost. And they are not able to provide me with a return label either. This is ridiculous because they made me wait for that long for no reason. They claimed that they have a policy of return at no cost, which is a complete lie. Don't buy from them.

6 settembre 2025
Non scritta su invito
Logo di Vita Green

Risposta di Vita Green

Dear Chris

Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience caused during this process.

We understand your frustration, and we deeply regret the delays and challenges you faced due to the logistics situation in Canada. Please rest assured that we are committed to assisting you with your return and refund.

We will do our best to provide support and ensure the issue is resolved promptly. Please feel free to reach out to us directly so we can guide you through the next steps for processing your return.

Thank you for your patience and understanding, and we truly appreciate the opportunity to make this right for you.

Sincerely,
Vita Green

Valutata 5 stelle su 5

Their product 脈通三七 really works for…

Their product 脈通三七 really works for reducing cholesterol levels. After taking it for 45 days, my cholesterol dropped by about 20%. I’m very happy with this result and feel I made the right choice. Truly helpful—thank you!

16 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Paid but never received my order and no communication

I am extremely disappointed with your online services and my recent order. It has been over a month since I placed my order, yet I have received no shipment information or updates. I have emailed your customer service multiple times and have not received a single response. This lack of communication is completely unacceptable.
What makes it worse is that I can see from other reviews that I am not the only one experiencing these problems. For a company selling products at such high prices, this kind of poor service is unacceptable and must be seriously reviewed and addressed.
At this point, I don’t even know who to contact for a refund. Unless this issue is resolved immediately, I will never purchase from your company again and will strongly advise others to avoid it as well.

21 agosto 2025
Non scritta su invito
Logo di Vita Green

Risposta di Vita Green

hi may i have your contact email and order number please, we will reach you immediately

Valutata 5 stelle su 5

Fast shipping to Canada!

As an overseas customer, it's a blessing to be able to purchase Vitagreen products here in Canada. My family and I have been eating Lingzhi for many years, and our immunity has gotten much better!

10 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Loving the product and experience

Shopping on the vitagreen website was super smooth and easy. My order arrived earlier than expected and was nicely packed.

I've been using the Vitahair nano shampoo for few weeks now and im really happy with it. Started noticing less hairfall & my scalp feels healthier overall with consistent use.

Really like that their products are based on traditional chinese medicine but still feels modern. Looking forward to trying some other supplements too and definitely recommending my family and friends.

7 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Natural Solutions That Work!

I recently tried Vitagreen's VitaHair for my hair loss, and I couldn't be happier with the results! My hair has noticeably grown thicker and healthier since I started taking their supplement. I also love that their products are made with herbs and natural ingredients, which makes me feel safe and confident in what I'm putting into my body.

I've been so impressed with their products that I've started recommending Vitagreen to my family and friends. My parents also began taking their Reishi supplements after my recommendation for overall wellness, and they are feeling energized and focused! If you're searching for effective, natural solutions, I wholeheartedly recommend Vitagreen

11 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

This is horrible do not buy

This is horrible, the person on the other end of the line was rude and took forever, the machine always breaks and scams people. They even hanged up on me when I was calling.

30 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

The worst online order experience I had…

The worst online order experience I had so far. Took forever for them to replied to my inquiry and it’s been two weeks since I placed my order, still not shipped. No answer when asked when will the shipment be shipped. Won’t buy again.

10 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

False advertisement

False advertisement, vitagreen will charge you for complimentary gifts even though it’s advertised as a gift. Will you reach out to customer service to tell you that there’s nothing wrong and focus on what’s being advertised.

17 gennaio 2025

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più