Visualmodo Internet Company Recensioni 118

TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have had a Lifetime license for geez, a decade or longer. Throughout this time, I have always been able to get the help I’ve needed to get my projects completed. Claudio Pires, on my latest interact... Leggi di più

Valutata 5 stelle su 5

I've been customer of Visualmodo for nearly 5 years. The well-designed look and price of the templates is what first sold me. After digging in, the included quality plugins, demo content, etc makes it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had purchased PEAK theme from my hosting service and had trouble installing demo content for slider. Claudio, the expert for visualmodo was so quick to see the issue, sent files needed and now the d... Leggi di più

Valutata 5 stelle su 5

My business partner and I bought a theme from Visualmodo on Wordpress and had some issues with transferring the demo over. We're unfamiliar with WP, so we likely just imported something wrong, but the... Leggi di più

Dettagli dell'azienda

  1. Azienda di software

Scritti dall'azienda

Visualmodo – Solutions to Skyrocket Your Business Online


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

118 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Lifetime cancelled

I purchased a LifeTime subscription in 2017. In May 2022, my subscription was removed (order canceled) from my account and the entire order deleted (after adding a support ticket).

In the attachment I send screenshots with the order and current status.

I have screenshots of the order and the current status of my canceled lifetime subscription.

Despite contacting via support, it was not restored and the ticket was deleted.

I suspect there are more customers like me.

UPDATE
-----------------------

I sent a request via visualmodo account. I was blocked on fb because I reported this problem via fb message. I just saw that you blocked me.
Request number is #211781

UPDATE 2 - SOLVED
-----------------------
Thank you Claudio for quickly solving the problem. I updated the rating to what it should be.

7 agosto 2023
Non scritta su invito
Logo di Visualmodo Internet Company

Risposta di Visualmodo Internet Company

Hello ScAArY, how are you? So sorry for your inconvenience,
I'm trying to find your order searching by your name but I can't find it, I'm also can't find tickets or emails from you. In any case, We're implementing an API keys system on our products for an extra layer of security and some old orders were affected, yours may be one, but we're recreating the orders one-by-one for other affected users. Can you please let me know your support ticket number so I can find your email address and order info and understand why you did not have it solved yet? and of course, fix it for you.

Valutata 5 stelle su 5

I am very satisfied with my experience…

I am very satisfied with my experience with Visualmodo. The collection of templates they offer is great and easy to use. What really impressed me was their exceptional customer support. Whenever I had a question or issue, they responded quickly and went above and beyond to help me. Their dedication and responsiveness made a huge difference. I highly recommend Visualmodo to anyone in need of stylish website templates and excellent customer service.

1 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

The support service from Visualmodo is excellent! I have purchased the beautiful theme Spark. While creating the website, I had a few issues and Claudio (Visualmodo's expert) could quickly and kindly support me.

18 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Professional and friendly, but not only...

Amazing experience of help when I needed it, of quickness to answer, of friendly contact and patience with me, of professional and really impressive way to fix errors that I had made.
And all this on top of the beautiful design of the themes that come out of Visualmodo!
Big cheers to Claudio, real legend in my view...

9 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer support from Claudio at Visualmodo!

I had purchased PEAK theme from my hosting service and had trouble installing demo content for slider. Claudio, the expert for visualmodo was so quick to see the issue, sent files needed and now the demo content is looking perfect! He was also fast to resolve other minor issues. Very professional and knowledgeable crew! Highly recommended!

22 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Great themes and incredibly responsive

I have had a lifetime subscription since what feels like at least half a lifetime.

The themes are great and do come with a range of plugins that are very straight forward to install from within the themes.

The team is really responsive, courteous, and helpful when I reached out to them with issues I encountered.

Keep up the good work!

9 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

I wholeheartedly recommend

I have been working with Visualmodo Internet Company as one of our regular clients for quite some time now, and I am delighted to share my positive experience.

From the very beginning, Visualmodo Internet Company has consistently demonstrated professionalism, reliability, and a genuine commitment to our partnership. Their prompt responses, clear communication, and attention to detail have made working together a seamless and enjoyable process.

6 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Responsive

Product has been good.

Company corrected the error with a canceled lifetime subscription.

24 maggio 2023
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Risposta di Visualmodo Internet Company

Hello Mike, How are you?
Sorry but I could find no tickets (Support requests) from you on our site or email searching for 'Mike Robinson', Are you sure you have opened one or contacted us? The lifetime is still active, receiving updates and working, if you have a problem downloading it, just contact our support on your account > submit ticket < so our team can solve it for you.
To submit, login at https://visualmodo.com/acc/ and after logging, go to https://visualmodo.com/acc/submit-ticket/ and scroll the page down until you see the form, fulfill and submit it.
Thank you for working with us. Have a great day.
All the best

Valutata 5 stelle su 5

FANTASTIC SUPPORT

FANTASTIC SUPPORT! I only use Visualmodo for my client site themes now because I know the support is there if I have any issues at all! Love Claudio and all the devs!

30 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Great support and help

Great support and help! We had a bit of trouble with the initial install, but contacting support was responsive and helped us get started. Thank you!

30 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Lifetime license was cancelled

Visualmodo fixed my old cancelled lifetime license. Good customer service! Really speedy handled.

28 aprile 2023
Non scritta su invito
Logo di Visualmodo Internet Company

Risposta di Visualmodo Internet Company

Hello Daniel, How are you?
Sorry but no, the lifetime is still active, receiving updates and working, if you have a problem downloading it, just contact our support on your account > submit ticket < so our team can solve it for you.
To submit, login at https://visualmodo.com/acc/ and after logging, go to https://visualmodo.com/acc/submit-ticket/ and scroll the page down until you see the form, fulfill and submit it.
Thank you for working with us. Have a great day.
All the best

Valutata 5 stelle su 5

Wish I could give 6 stars!

Wish I could give 6 stars!

The customer service I experienced with Claudio from Visualmoso was exceptional. He helped guide me through the process of setting up my premium WordPress theme when I was struggling with the settings.

He went above and beyond to deliver the highest standard of service, and I really appreciate it.

The theme is stunning and I highly recommend them to anyone looking for an elevated WordPress site.

Will always recommend 🙂

24 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Visualmodo is simply great

Visualmodo is simply great! Claudio has been helping a lot with the website setup and with some technicalities.
The team is fantastic and always willing to help! Highly recommended!

21 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Thank Claudio for the first-class support

I would like to take this opportunity to thank Claudio for the first-class support.
My problem was solved very quickly and successfully. I can only highly recommend Visualmodo because this team does a really first-class job.
All good and continue much success.
Reinhold

12 dicembre 2022
Non scritta su invito

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