Very poor service and very high delivery costs. Got a sample which showed the product to be white and the photos on the website showed very fine marbling effect. The laminate we received has... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Very poor service and very high delivery costs. Got a sample which showed the product to be white and the photos on the website showed very fine marbling effect. The laminate we received has... Leggi di più
L'azienda ha risposto
From the choices, offers, price, customer service, samples, delivery cannot fault anything at all. From my experience so far this has to be one of the most switched on companies I’ve bought from. T... Leggi di più
I ordered a few samples and they were delivered quickly. The 'Supremo Royal Rigid Core Natural Country With Built In Underlay 6mm' boards appear much better quality than other samples I've received... Leggi di più
Quality of the flooring was good, no damages. The delivery driver was brilliant. My delivery was meant to be on a Wednesday, stayed in all day, didn’t arrive. Phoned next morning they said they will g... Leggi di più
L'azienda ha risposto
Discover quality Luxury Vinyl Flooring at Vinyl Flooring Direct. Order online or by phone.
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Solitamente risponde entro 2 settimane
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I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE
I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE
I have only ordered a sample from company which was delivered quickly the product looks good quality

Risposta di Vinylflooringdirect
Quick delivery of samples. Excellent quality from what we saw. Seems easy to click together.

Risposta di Vinylflooringdirect
I ordered some samples of LVT floor they were quick to arrive. They look and feel really good quality. The only problem is I can’t decide what colour I want.

Risposta di Vinylflooringdirect

Risposta di Vinylflooringdirect
Really good quality product beautiful colour true to website excellent value for money

Risposta di Vinylflooringdirect
Received sample thanku. With old fashioned pine furniture it didn't match my decor so now looking for colour on the floor.

Risposta di Vinylflooringdirect
We got a free sample, very good quality better than expected. Glad we got the sample as colour was not right for what we wanted when we put it down.

Risposta di Vinylflooringdirect
Very nice vinyl flooring and good price. Very good service and quick delivery.

Risposta di Vinylflooringdirect
Good quality products. Quick delivery of samples. Full info of each sample supplied.

Risposta di Vinylflooringdirect
Thank you for your excellent service Natalia you have been extremely helpful and patient with me. I recommend your boss gives you a pay rise. Thank you getting me what I wanted at a good price. I hope my planks of vinyl will not be damaged. The price of postage was absolutely crazy £145.00.that took my breath away.

Risposta di Vinylflooringdirect
Ordered some samples arrived quickly great quality very satisfied

Risposta di Vinylflooringdirect
great service on sending samples havent decided which one yet but very professional company to deal with

Risposta di Vinylflooringdirect
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