Vibrant Energy Matters Recensioni 

4179
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 4 stelle su 5

The assessor arrived on time and went around the house doing his job thoroughly. I wish he had been a bit more communicative and discussed things, as in the follow up discussion over the phone I was... Leggi di più

Valutata 5 stelle su 5

Appointment made very quickly and was fully informed of progress with reminder texts. Paul the man who came on time was super efficient, polite and friendly, and our report was sent to us on the sam... Leggi di più

Valutata 5 stelle su 5

An appointment was quick & easy to set up & available in the immediate future. I was told in advance what would happen & what paperwork might be needed. The rep was punctual, polite, efficientt, clean... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The gentleman who came to survey the house was very professional and arrived on time. He phoned in the morning to give a 15min time window, which helped me plan my day. Offered me some good advice to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Manutenzione immobiliare
  2. Ispettore immobiliare per il settore commerciale
  3. Amministrazione immobiliare
  4. Azienda per la gestione delle proprietà immobiliari

Scritti dall'azienda

Whether you are a property owner, estate agent, landlord, lender, council or corporate entity, our property services can be tailored to meet your customers needs now and for the future. As the UK’s leading property services company, it’s our job to make sure your customers property is fully compliant, giving you peace of mind and the rewards of a positive property portfolio. Established in 2008 to carry out EPCs, our services expanded from 2015 to include all residential property services (gas safe, electrical, inventories, legionella risk assessments, fire risk assessments). We are the leading supplier of EPCs to the residential sector, carrying out over 100,000 per annum.

Convenient Property Service

Scritti dall'azienda

Located 15 miles from every UK postcode
Our team of Assessors are located within 15 miles of every UK postcode, demonstrating local knowledge and shared experience to ensure you receive the best possible service.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

4K recensioni

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4,5

Tutte le recensioni

(4179)

608 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thorough and succinct

23 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Elizabeth,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5
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Risposta di Vibrant Energy Matters

Hi Thomas,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Efficient visit

Steve arrived early, got on with the survey.
No problems I would use vibrant again.

27 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Alan,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 4 stelle su 5

Very good.

Very good.
Friendly, professional assessor, gave brief but comprehensive advice on what the assessment entailed.
Report available online on the same day as the assessment.
Minor amendment regarding smart meter made to the report quickly when requested, after additional info sent by homeowner.
(The only reason for 4 stars instead of 5 is that the assessor did not ask for evidence of the smart meter being active during the assessment visit. However, that's probably usual practice as homeowners might often not be available during assessments).

23 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Sue,
Thank you so much for your excellent review and feedback.
I have sent your feedback into our operations, so thank you for raising your points about the smart meters.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Very polite and effiecent engineer.

Very polite and effiecent engineer.
Explained the procedure,and showed the result of the survey.

25 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Derek,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 4 stelle su 5

Manjinder Kooner was very helpful

Manjinder Kooner was very helpful, knowledgeable and patient from the outset as we needed to review our housing portfolio. There was no heavy sales pressure from him and you got the feeling that he genuinely wanted to help in improving our EPC ratings. Would would definitely continue to use the company who seem trustworthy and reliable.

25 giugno 2026
Non scritta su invito
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Risposta di Vibrant Energy Matters

Hi Chris,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Excellent service from start to finish…

Excellent service from start to finish . I received a phone call 30 mins before arrival which was very helpful.The process was thoroughly conducted with great attention to detail. I was able to evidence all expected questions and the property achieved the desired result. Thanks for a very detailed assessment with an improved outcome.

24 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Sheelagh,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Very friendly male assessor who…

Very friendly male assessor who explained all aspects of his visit. i look forward to his report. On a single visit it is difficult to comment further at present. I need to receive his full report.

21 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Jack,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Professional service

Representative arrived at the time arranged and gave us a pre-arrival message too. Professional manner and helpful replies to our questions.

23 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Harry,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

EPC plus survey via Skipton

Appointment made same week as application. Oliver was very punctual and professional. Explained what he had to do and conducted the visit quickly and explained everything. This was a free epc plus survey through the Skipton Building Society.

18 giugno 2026
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Risposta di Vibrant Energy Matters

Hi,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Great experience and very informative

The guy who did the assessment was kind, considerate and explained everything so well.

16 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Victoria,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Brilliant service!

The firm's service was professional and excellent, from arranging the appointment to issuing EPC certificate quickly and providing insightful information and offering the follow up call. I spoke with Mani and found him to be knowledgeable and professional and provided helpful advice and information. Highly recommend them and will use them in future again!

19 giugno 2026
Non scritta su invito
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Risposta di Vibrant Energy Matters

Hi Ali,
Thank you so much for your fantastic review and feedback.
Mani is one of our fantastic technical managers and we are pleased he was able to support you.
We hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

No issues very polite

No issues very polite

18 giugno 2026
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Risposta di Vibrant Energy Matters

Hi,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Quick

Quick, thorough and friendly.

12 giugno 2026
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Risposta di Vibrant Energy Matters

HI Mrs Savage,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 1 stelle su 5

Not pleased with the inspection or method of informing the house owner

NO COMMUNICATION BETWEEN ME AND INSPECTOR. NO INFORMATION GIVEN AT INSPECTION. I HAD MAJOR PROBLEMS CHECKING THE WEB SITE BECAUSE OF MEDICAL PROBLEMS, AGE AND NOT GOOD AT USING THE INTERNET. A FRIEND HELPED ME, THEY ALSO WERE POOR VIEWING THE INTERNET. ONE THING I DID NOTICE WAS MY HOUSE WAS DOWN TO POOR FOR DOUBLE GLAZING. ALL ARE WORKING AND NONE OF THE SEALS HAVE GONE. It would have been best to be advised of any problem with my house or anything I could do to increase the number of the inspection.It would have been better for me being advised or suggested at the inspection. Also taking account of my age (80)

3 giugno 2026
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Risposta di Vibrant Energy Matters

Hi,
Please accept our sincere apologies for the lack of communication and poor service you received.
We would like to look into this further and discuss with you so please send an email to CustomerServices@vem.co.uk with your name, address and contact details. Someone will then be in touch to discuss and support you.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Amazing service

Great service from the agent who
Turned up to survey my house
Efficient and friendly and on time
Could not ask for a more professional person

10 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Russell,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 5 stelle su 5

Polite and respectful staff

Polite and respectful staff

10 giugno 2026
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Risposta di Vibrant Energy Matters

Hi,
Thank you for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

Valutata 3 stelle su 5

They actually showed up this time

They actually showed up this time. Still have no idea what they came for. Gentlemen was very pleasant

11 giugno 2026
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Risposta di Vibrant Energy Matters

Hi,
Thank you for your review and feedback.
Please accept our apologies for any missed appointments and inconvenience caused.
If you would like to discuss this further then please email your name, address and contact details to CustomerServices@vem.co.uk and we will be in touch.
Kind Regards
Vibrant

Valutata 1 stelle su 5

Think about using somebody else.

2 missed appointment time slots / cancellations by company. On third attempt turned up, no real introduction, no explanation, no questions, walked around house without saying a thing. Left. No EPC at this time. As a company unreliable, the service is unprofessional, I would try someone else if you need Energy services / advice.

10 giugno 2026
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Risposta di Vibrant Energy Matters

Hi Chris,
Thank you for your honest feedback.
Please accept our apologies for the poor service and inconvenience this has caused you. This is not the service we expect to provide to our customers.
We would like the opportunity to look into this further. Can you please email us with your contact details and address at CustomerServices@vem.co.uk and someone will be in touch.

Kind Regards
Vibrant

Valutata 5 stelle su 5

Prompt service

The company replied promptly to my enquiries and responded in a professional manner.

28 aprile 2026
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Risposta di Vibrant Energy Matters

Hi,
Thank you for your fantastic feedback and review.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant

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