My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Leggi di più
L'azienda ha risposto
The whole experience was excellent. Friendly staff and excellent customer service, Efficient and effective service overall, especially from John the Motability specialist who gave me all the time , he... Leggi di più
L'azienda ha risposto
Everything from start to finish in ordering our new car was faultless , nothing was to much trouble , a big shout out to Bev on reception and Mandy the sales executive who guided us through our order... Leggi di più
L'azienda ha risposto
This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour an... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Lockoford Lane 2, S41 7HY, Chesterfield, Derbyshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
What a great experience, from the initial outside contact to collection of our car we were treated with respect and professionalism. At every step of the journey we were informed, advised accurately and felt listened to. Choosing the right car for us was made easier as time was taken chatting asking questions and listening, to find out exactly what we were needing.
Mandy and Aaron went above and beyond to ensure our journey went smoothly. They restored our faith having had a very negative experience at another dealer ( not toyota).
I would highly recommend this dealership good old fashioned care and attention very refreshing ...Thankyou to you all 😁

Risposta di Vertu Motors - Toyota Chesterfield
Treated professionally, courteously and with understanding.

Risposta di Vertu Motors - Toyota Chesterfield
Ben was patient with us as we were not sure what we wanted came on a couple of test drives to help us decide. Julie provided plenty of coffee on the day we made our purchase and when we went to collect the car.

Risposta di Vertu Motors - Toyota Chesterfield
I would highly recommend Toyota Chesterfield, we have now had 5 cars from them and not disappointed, always polite, professional and helpful. On my latest purchase it was Mandy, and Aidan who I dealt with, again helpful, knowledgeable and professional very satisfied.
If ever we have had a problem a simple call and service would say bring it down and we would have a look and sort or if it was just an enquiry they would help.
Last year we came to them to sell my husband’s car under very difficult circumstances, it was Alex and again Aidan who we dealt with excellent service, and made a hard situation easier to deal with.
Thanks again

Risposta di Vertu Motors - Toyota Chesterfield
Julie on reception very attentive friendly and welcoming. Scott dealt with me very informative friendly keep up the good works

Risposta di Vertu Motors - Toyota Chesterfield
From the moment I stepped into the show room I was welcomed offered refreshments into diced to John my motorbility expert so friendly and informative showed me round the cars even helped with my scooter to see which car was the right one for my scooter
The day I picked my car up was such a special occasion in all the years I have had a motorbility car I have never been presented with. New car in such a special way it was in the show room covered up ready for the u veiling I felt so special Thankyou John and your colleagues you made me feel so special

Risposta di Vertu Motors - Toyota Chesterfield
I had an excellent experience at Vertu Toyota in Chesterfield.
Mandy has been excellent.
The journey from my first appointment, test drive to collecting my new car has been seamless.
Can’t recommend highly enough!

Risposta di Vertu Motors - Toyota Chesterfield
I have recently purchased a used car from Vertu Toyota, Chesterfield. My purchase was handled by Ben Walne, who was very helpful and answered all my questions in a clear and concise way. He explained everything simply and provided all the information I required. He reassured me that if I encountered any problems after the purchase he was happy for me to contact him.
When I collected the vehicle, Ben had arranged an unveiling of the car which was a special touch as it is the first car I have owned for 30 years. All in all I can't recommend him highly enough, his customer service is first class.

Risposta di Vertu Motors - Toyota Chesterfield
No pushy salesmen, warm welcoming atmosphere in lovely surrounding. Every one i met was warm and welcoming. Made my first experience of buying a new car a very good experience.

Risposta di Vertu Motors - Toyota Chesterfield
Mandy Ryan and the Receptionist were brilliant.
The handover was personalised with VIP reveal of the Toyota Yaris Cross.
Nothing was too much trouble.
We had great" logo coffee" and a weeks supply of biscuits.

Risposta di Vertu Motors - Toyota Chesterfield
Our salesperson Kian, at Toyota Chesterfield , provided a positive experience. He explained everything very clearly and was responsive to our needs and wishes.He did not pressurise us at all and we were very happy with the outcome.

Risposta di Vertu Motors - Toyota Chesterfield
Fantastic customer service from start to finish, Ben was so lovely explained everything clearly, got a good deal on my p.ex.and when I went to collect my gorgeous car, wow!..really enjoyed the way it was presented to me..very enjoyable,Thanks also to Aiden..
Love my new car...

Risposta di Vertu Motors - Toyota Chesterfield
Ben was great. He gave us time to think things through and he was not pushy at all. He answered all our questions and was clear on the finance options. He went through all our questions about hybrid cars. A great salesman

Risposta di Vertu Motors - Toyota Chesterfield
Great service John Wood is a delight to deal with no question was a problem even when asked more than once
Have now had dealings with Vertu motors 3 times and the staff are polite,pleasant and friendly and the new reception and showroom makes it much more pleasant experance

Risposta di Vertu Motors - Toyota Chesterfield
We worked with Mandy and had a good experience..she was very supportive and handled me being indecisive and fussy with colours etc!

Risposta di Vertu Motors - Toyota Chesterfield
The staff (James and Aiden) were first class as were all the other members of staff. They made me feel very very welcome and nothing was too much trouble taking time to show me all I needed to know..First class from all at Vertu Chesterfield.

Risposta di Vertu Motors - Toyota Chesterfield
I can’t recommend Vertu Toyota Chesterfield enough. I was very nervous about buying a car, but Mandy was absolutely brilliant, no pressure, no hard sell. She was happy for me to take my time, patient and very knowledgeable answering all my questions with ease.
All the staff are friendly and approachable. Hopefully I won’t be buying another car for years but I wouldn’t hesitate to go back.
Oh, and btw the car is awesome!

Risposta di Vertu Motors - Toyota Chesterfield
Kian was absolutely amazing. He was extremely patient and explained everything fully in a very kind and professional manner. I would strongly recommend vertu at chesterfield. A truly brilliant experience. Thank you Kian.

Risposta di Vertu Motors - Toyota Chesterfield
From arrival to departure, we were made to feel welcome. We called without an appointment and came away with a car. The whole process of buying a used car was made so easy.
Cannot recommend them enough.

Risposta di Vertu Motors - Toyota Chesterfield
This was the fifth Toyota car we have bought from Vertu Chesterfield. Each time we have felt valued by our salesperson, the same one each time as it happened. It’s good to be able to form a relationship which in turn Leeds to trust.
Everything was explained clearly to us and each step of the car buying journey was documented well and advice given. We never feel pressurised into anything.
Hopefully we will enjoy the latest vehicle as much as we have the others and thanks to John W for his patience.

Risposta di Vertu Motors - Toyota Chesterfield
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.