My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Leggi di più
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The whole experience was excellent. Friendly staff and excellent customer service, Efficient and effective service overall, especially from John the Motability specialist who gave me all the time , he... Leggi di più
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Everything from start to finish in ordering our new car was faultless , nothing was to much trouble , a big shout out to Bev on reception and Mandy the sales executive who guided us through our order... Leggi di più
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This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour an... Leggi di più
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Lockoford Lane 2, S41 7HY, Chesterfield, Derbyshire, Regno Unito
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The whole experience was excellent. Friendly staff and excellent customer service, Efficient and effective service overall, especially from John the Motability specialist who gave me all the time , help and guidance that I needed on acquiring my first electric mobility car. Nothing was too much trouble for him and he showed great patience and respect to me. I would recommend Vertu Toyota to Motability customers and others. First class, thank you especially to John.

Risposta di Vertu Motors - Toyota Chesterfield
My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems.
However I needed to upgrade it so went to Vertu and Ben in sales looked after me. The service i recieved was excellent, Ben always kept me informed as to what was happening. I was also impressed with how my car was presented to me on the day of me collecting it. Thank you again Ben and thank you to the staff in the workshop too.
I recommend Vertu Toyota to anyone.

Risposta di Vertu Motors - Toyota Chesterfield
Everything from start to finish in ordering our new car was faultless , nothing was to much trouble , a big shout out to Bev on reception and Mandy the sales executive who guided us through our order , such a lovely person and a credit to Toyota .
Would definitely recommend. 😊

Risposta di Vertu Motors - Toyota Chesterfield
Friendly greeting, excellent service and happy to collect my car.

Risposta di Vertu Motors - Toyota Chesterfield
Very good all round service with a personal touch. Customer service and staff are excellent. All aspects were explained clearly and the process was completed simply and timely. I would highly recommend to friends and family.

Risposta di Vertu Motors - Toyota Chesterfield
As always from the moment you arrive at the showroom all the staff are friendly and professional cannot do enough for you no matter which department you’re there for we love our Toyota CHR Infact it’s our third 1 and the other reason we go back is the excellent customer service

Risposta di Vertu Motors - Toyota Chesterfield
Everything went on smooth and fast.
Thanks John wood🙏

Risposta di Vertu Motors - Toyota Chesterfield
While waiting for a service to be done I enquired about a possible change of car. Within 2 weeks I was driving it !
Evie came to help me. Took me for a test drive. She seemed quite new to car sales but was very helpful and professional and sought help and support from other team members when she wasn’t sure. James sales manager and Aiden in finance I knew from a previous purchase and they worked hard to get me a great deal. Aiden worked around a problem and we left very happy.

Risposta di Vertu Motors - Toyota Chesterfield
Staff I dealt with were all friendly approachable and knowledgeable.

Risposta di Vertu Motors - Toyota Chesterfield
Excellent service throughout the process of changing my car. Jon was especially helpful and informative from start to finish. Would highly recommend buying a car from them . Thank you.

Risposta di Vertu Motors - Toyota Chesterfield
It was so well organised and we loved it collecting our new car many thanks to all who covered our delivery.

Risposta di Vertu Motors - Toyota Chesterfield
Extremely helpful staff and we never felt under pressure, and was always given positive and constructive answers to any questions we had.

Risposta di Vertu Motors - Toyota Chesterfield
I recently purchased a Toyota Corolla from Vertu Toyota Chesterfield and had a positive experience overall.
Ben Walne was helpful, responsive and professional throughout the process. He took the time to answer my questions, kept me updated and was always available when I needed assistance.
There were a few delays and some uncertainty around the finance process, but Ben remained communicative throughout and worked hard to get everything completed. The handover was smooth and he even followed up afterwards to make sure both my daughter and I were enjoying the new car.
Thank you Ben and the team for your help. I’m very pleased with the car and would happily recommend Vertu Toyota Chesterfield to others.

Risposta di Vertu Motors - Toyota Chesterfield
The best service EVER for buying a car. No hard sales , just polite service . Speak to Mathew who is a considerate and knowledgeable sales person . I dread buying a car because of sleazy sales . Not here ! Will go back definitely to buy my next car . Car was delivered to my door . Happy happy

Risposta di Vertu Motors - Toyota Chesterfield
The whole experience was excellent from the first call from Mandy to collection of my new car yesterday. Everything was explained clearly, all documentation received promptly. Great attention in the showroom from all staff. Highly recommend Vertu Toyota in Chesterfield.

Risposta di Vertu Motors - Toyota Chesterfield
The staff were so friendly and seemed to go the extra mile for me expecially mandy. Ill definitely be staying with Toyota and id definitely recommend Toyota Chesterfield to friends. The service i received was most probably the best car shopping experience I have ever received. So thank you for helping me figure out what car to go for abd explaining things so I fully understood. Thanks again. I love my CHR

Risposta di Vertu Motors - Toyota Chesterfield
Mandy Ryan, Sales Executive at Vertu Toyota Chesterfield, made the entire process so smooth. From our initial appointment, keeping me updated of the progress, to the day of collection, which felt like a fancy launch event just for me. I was so grateful for her expertise & making it all such a pleasure. I highly recommend booking an appointment with her next time you are looking to purchase/lease your next vehicle, she was exceptional.

Risposta di Vertu Motors - Toyota Chesterfield
I purchased a 2023 plate Toyota Yaris from Vertu Toyota Chesterfield. Having spotted the advert for the car I was able to reserve it prior to inspection a few days later. I dealt with James Ross, who was wonderful from start to finish. James kept me informed at all stages from the car being prepared for presentation, through test drive (where his explanations about driving an automatic for the first time were clear and reassuring) to sale and pick-up. He worked through add-on options without a hint of hard-sell and I felt comfortable and in-control of my purchase(s) at all times. The day of pick-up was special and I received a thorough reminder as to the car's features. James couldn't have been more helpful and even phoned me three days later to check that everything was OK and to see how I was finding the new car.
I feel the whole team at Chesterfield - from the lovely assistants who welcomed me and brought drinks, to other individuals who introduced themselves and offered assistance, through to James Ross - were welcoming, clear, open, friendly and reliable at all times. This turned what can (in my experience) be a potentially stressful experience into a relatively relaxed and enjoyable one. The car itself is wonderful to drive and I feel confident that, should any problems arise, the required support would be there for me. Based on this experience, I will definitely be recommending Toyota Chesterfield to friends.

Risposta di Vertu Motors - Toyota Chesterfield
An enjoyable experience with a lovely sales team, who explained everything that i needed. Not a pressure sale but all options offered.
Nice people to do business with

Risposta di Vertu Motors - Toyota Chesterfield
First class service the salesman mathew smith (Fleet) went above and beyond to ensure a smooth experience even collected me from the station all the staff i met on the day were great friendly helpful and polite can highly reccomend this dealership many thanks

Risposta di Vertu Motors - Toyota Chesterfield
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