My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Leggi di più
L'azienda ha risposto
The whole experience was excellent. Friendly staff and excellent customer service, Efficient and effective service overall, especially from John the Motability specialist who gave me all the time , he... Leggi di più
L'azienda ha risposto
Everything from start to finish in ordering our new car was faultless , nothing was to much trouble , a big shout out to Bev on reception and Mandy the sales executive who guided us through our order... Leggi di più
L'azienda ha risposto
This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour an... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Lockoford Lane 2, S41 7HY, Chesterfield, Derbyshire, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service from Ben Walne and all the staff.

Risposta di Vertu Motors - Toyota Chesterfield
All staff were friendly and helpful
Ben was very good at explaining all aspects of the vehicle.

Risposta di Vertu Motors - Toyota Chesterfield
Extremely satisfied with all aspects of car purchase. Ben did a great job of looking after my needs and extremely helpful. His video pre test drive and pre delivery of car were excellent and were very helpful. Would recommend both the dealer and Ben (sales person). Julie (showroom host) alsogave a good explanation of car features and very knowledgable.

Risposta di Vertu Motors - Toyota Chesterfield
I was met with courtesy and helpfulness by your sales representative. At all stages throughout the process I received a high level of explanatory discussion and was allowed to take time to understand and come to a decision. This continued throughout the process, from the date I was first in the showroom to the 21st April when I picked up my new car.

Risposta di Vertu Motors - Toyota Chesterfield
As soon as you walk through the door you are made to feel welcome but not made to feel pressered into anything(no pushy sales like at some car sales ).Ben W was very good with communication, any email/phonecall was replied to more or less straight away.
I didn't feel pressered into buying any extra options which were offered like some companys do.
Would definatley recommend this car sales.

Risposta di Vertu Motors - Toyota Chesterfield
The way we were dealt with through out looking for car was a good experience, being looked after by Ben. He listened to our needs and kept us up dated. Then the smooth transition of dealing with old car and driving away with new was seemless. Ben now looking for car for my husband. Thanks

Risposta di Vertu Motors - Toyota Chesterfield
This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour and flexibility. The process was unrushed, but speedy. John and his sales team manager Aiden offered a good package and we drove off in our new CHR Sport within four weeks from our initial enquiries. All the staff at the branch were friendly and the free coffees and biscuits were much appreciated.

Risposta di Vertu Motors - Toyota Chesterfield
Seamless from start to finish not pressured to make a quick decision on anything really nice atmosphere in there

Risposta di Vertu Motors - Toyota Chesterfield
I’ve got to say we were very happy with our car purchase from Vertu Toyota Chesterfield. Kian the Sales Executive who looked after us was a breath of fresh air,he was so easy to deal with and nothing was to much trouble for him. Everything was dealt with professionally and in a pleasant manner. I must also say all the staff in the showroom were helpful and friendly too as were the managers who came and chatted to us making sure we were happy with everything. Being members of the older generation we were very impressed.Thank you.

Risposta di Vertu Motors - Toyota Chesterfield
Excellent personal service with no sales hassle. Able to book bespoke meetings without waiting in long queues. all finished off with a coffee!

Risposta di Vertu Motors - Toyota Chesterfield
Such a consumer friendly garage - the best Toyota one that I’ve experienced, this is my fifth Toyota car. The general
Manager even came over to introduce himself to me and offered to collect my car for servicing if needed. Also, when there was a small hiccup caused by Toyota not the garage, I had a personal call from one of the managers apologising, who then went above and beyond to sort it out for me. I can thoroughly recommend buying from them as opposed to a larger more corporate garage where I have purchased cars from before. Well done Vertu Toyota Chesterfield!

Risposta di Vertu Motors - Toyota Chesterfield
The showroom team were really friendly and helpful from first phone contact. It was a totally no-pressure experience with lots of advice re model options, price and colours. My test drive was relaxed and allowed me to try every feature of the car at my own pace. Exactly two weeks after ordering, my new car was ready for collection. The sales team went above and beyond to order in some accessories I chose last minute and fit them in time for collection.
Collection day was an amazing experience! They did a 'reveal' of my car, set up the infotainment screen to my phone to use the satnav, and radio stations I liked.
As a nature lover, the sales manager then thanked me for the purchase. I received a thank-you card from the team impregnated with wild flowers to plant in the garden. Lovely touch!
Would highly recommended the Toyota Chesterfield experience.

Risposta di Vertu Motors - Toyota Chesterfield
The Sales Rep, Mandy Ryan, was brilliant, as were all the staff. The whole experience felt special and that you were a valued customer.

Risposta di Vertu Motors - Toyota Chesterfield
The whole experience was great. The staff were welcoming and friendly. When we came to pick up the car we were blown away by the fact that it was covered and a stand with our names on was there. A lovely handover thanks to Mandy, Chesterfield.

Risposta di Vertu Motors - Toyota Chesterfield
Brilliant service all the way for start to finish, Louie did a brilliant job, thankyou,

Risposta di Vertu Motors - Toyota Chesterfield
Excellent service as always from friendly, helpful staff.

Risposta di Vertu Motors - Toyota Chesterfield
We dealt with John Wood at Chesterfield Toyota.
The whole process was simple and a pleasure.
I thoroughly recommend this dealership and John in particular.
Our new Aygo X Hybrid is fantastic too.

Risposta di Vertu Motors - Toyota Chesterfield

Risposta di Vertu Motors - Toyota Chesterfield
Kian our sales person was extremely helpful and efficient explaining everything about the car and the process was easy and enjoyable

Risposta di Vertu Motors - Toyota Chesterfield
Just collected my new Aygo X from Vertu Chesterfield. It is amazing! Hybrid engine, so amazing mpg. Very comfortable and easy to drive.
But the best thing is that the staff are so helpful and considerate. The whole process was quick and easy and I wasn't put under pressure to buy.
I would absolutely recommend Toyota cars and Vertu Chesterfield

Risposta di Vertu Motors - Toyota Chesterfield
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.