I bought a trick Vanishing Inc makes from a local magic shop. Unfortunately, part of that trick broke. I e-mailed and within 30 minutes Kyle was able to have a replacement part shipped out to me, free... Leggi di più
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Vanishing inc has always sent products out on time. If every I have needed to know a little more they answer truthfully and quickly but always being knowledgeable and helpful. The website is good... Leggi di più
We reached out to Vanishing Inc. to see if they'd make a donation to our small school's Harvest Fair raffle because several of our students are fascinated by magic, and they were generous enough to cu... Leggi di più
Vanishing Inc. is an exceptional Magic Supply Company. From their Lecturer's Master Classes to the newest and most sought-after Magic effects, Vanishing Inc. stands high above the competition. The sta... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vanishing Inc. is a new, reliable alternative to the online magic shop. Founders Joshua Jay and Andi Gladwin have collaborated to produce the only magic website that filters out the fodder and presents to you only the magic worth having. Everything on ...
Informazioni di contatto
Folsom Boulevard 11355, Unit K, 95742, Rancho Cordova, Regno Unito
- magic@vanishingincmagic.com
- vanishingincmagic.com
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Fantastic magic company with incredible customer service.
Vanishing Inc. is without a doubt one of the top magic companies in the business. Expertly curated products, informative email updates on events and new releases, and to top it off the customer service is incredible. Very short response time to my email inquiry, followed by a friendly back and forth communication to make sure everything had been taken care of. Highly recommend.
The team at VI Rocks!
The team at VI is the BEST at customer service. I screwed up an order with my old shipping address and sent an email to VI. Kyle responded within the hour and made the correct changes. I meet Josh when he was 18 at his lecture in Wichita KS years ago. I knew then this guy was going to make a success in magic.
Great Customer Care!
Vanishing Magic not only curates great magic . . they also have excellent customer care! I have found them more than willing to assist and help work through issues I've had with my purchases.
This is an amazing company
This is an amazing company. They are highly responsive to customer support issues always responding quickly, fairly, and politely. I also have huge respect for how they kept their staff on all through covid and always try to optimize the customer experience to provide more value for customers. For all of these reasons, they are always my first stop when searching for new items.
Great customer support!
This is a review for their customer service. Any time I’ve contacted them they have been courteous and effective. All my questions are answered quickly and they are happy to provide advice on various products. Contacting support is always a great experience.
Amazing customer service
Amazing customer service. Fast fast fast responses. No upsell. Very helpful. Highly recommend
I have several options to choose from…
I have several options to choose from when buying magic online. However, VanishingInc is always my first choice. Their customer service is amazing. Today for example, I submitted a question via email and heard a response within the hour. Jason was very courteous and worked with me to resolve my issue. I would definitely recommend them to a friend.
I love vanishing inc magic
I love vanishing inc magic. They are top notch! From the products to their customer service, they rock. I highly recommend them.
Today I was helped by Jim who made me feel valued as a customer and went above and beyond even though I didn’t do something the way I was supposed to. People like him make me want to come back again and again.
I LOVE Vanishing
I LOVE Vanishing. Their customer support is literally the beast of all time. They also carry the best and latest magic products.
I love Vanishing Inc.
Vanishing Inc. staff always do their best to resolve any issues I may have and also go out of their way to ensure that I have a great customer experience. I love these guys!
So disappointed with the Flick Wallet…
So disappointed with the Flick Wallet Plus from Vanishing Inc.. The product isn't even finished which for £113 trick is a disgrace.. a poorly shot video, shows scissors and a scalpel being used to cut something! In order to make it work... I want my money back..

Risposta di Vanishing Inc. Magic
I just send back a product qnd they…
I just send back a product qnd they refund it without a problem. I have been buying from them since 2018 . Always great service.
best ever kind and gentle
Don't overlook the importance of great Customer Service
There are a ton of online magic stores out there and I have visited and bought from many. I keep coming back to Vanishing Inc. and they are my go-to site for everything. The products are top-notch and well-crafted. Those from Josh, Andy and David Regel always come in "gift box" packaging (at least for the things I have purchased. I recently ordered several things and as soon as I hit send I realized I left something in my cart that I wasn't ready to buy yet. I immediately accessed the chat feature on their site and a human being (Jim K) amended my order on the spot.
Amazing Customer Service
I had an issue with my most recent order - On contacting them, VI addressed this in a prompt (almost immediate), reasonable, and kind manner ...
In all of my dealings with VI the focus has been on customer satisfaction - and in every case my expectations have been surpassed.
Their standards are set high - and if there is any problem/issue they want make it right.
Simply put - they're good people.
Best in the Business!
Vanishing Inc Magic is the best in the business! Not only do they have phenomenal products, but their customer service is out of this world. I have purchased quite a bit from Vanishing Inc over the years, and it is clear that they screen what they sell to make sure it is top-of-the-line. They also are a small business and take great care of their customers. Recently, there was a little hiccup with my card being charged early for a monthly subscription service, even though I had cancelled the subscription just prior to the renewal date. In response, the VI team was super helpful! They refunded me the full amount and even left part of the subscription active for the new month. To be clear, the subscription service was an EXCELLENT value -- however, I had been laid off from my job that month and needed to cut back expenses. In light of this, the VI team's gracious response was a big relief for me. As usual, I'm so grateful for what they do. 10/10, highly recommend.
Vanishing Inc rose to the occasion
Vanishing Inc rose to the occasion to do everything possible to make my experience with them excellent. Great customer service, great products, and nothing I can say bad at all about them at all. Never had an issue ordering from them and receiving my items well packed and shipped fast. Great company to purchase your magic goods from.
Five stars.
Great products. Even better customer support. 5 stars.
TOP SERVICE!!!
This company is extremely good!
fast delivery and
the service is incredible!!!
Never experienced a service like Vanisching.inc before...
If you have a question or a problem, they respond very quickly to help you and they will be happy to help you
Sometimes I wonder how they manage to do this over and over again
An example for so many companies!
If you go shopping at Vanisching.inc you will quickly notice that I haven't exaggerated at all
Excellent company for magic supplies.
Brilliant service and delivery. Best magic supplier in the U.K
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