I bought a trick Vanishing Inc makes from a local magic shop. Unfortunately, part of that trick broke. I e-mailed and within 30 minutes Kyle was able to have a replacement part shipped out to me, free... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Vanishing inc has always sent products out on time. If every I have needed to know a little more they answer truthfully and quickly but always being knowledgeable and helpful. The website is good... Leggi di più
We reached out to Vanishing Inc. to see if they'd make a donation to our small school's Harvest Fair raffle because several of our students are fascinated by magic, and they were generous enough to cu... Leggi di più
Vanishing Inc. is an exceptional Magic Supply Company. From their Lecturer's Master Classes to the newest and most sought-after Magic effects, Vanishing Inc. stands high above the competition. The sta... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Vanishing Inc. is a new, reliable alternative to the online magic shop. Founders Joshua Jay and Andi Gladwin have collaborated to produce the only magic website that filters out the fodder and presents to you only the magic worth having. Everything on ...
Informazioni di contatto
Folsom Boulevard 11355, Unit K, 95742, Rancho Cordova, Regno Unito
- magic@vanishingincmagic.com
- vanishingincmagic.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Perfection
Have only had extremely positive experiences with this company. In the rare event where something went wrong with an order (never their fault - usually a hiccup caused by postal services), they went above and beyond to fix it, usually within hours. Extremely friendly, communicative and responsive.
Great company to work with
Great company to work with. I have never had anything but positive experiences working with Vanishing inc. in fact I screwed up my order by mistake and they went above and beyond to fix it for me.
Absolutely wonderful experience…
Absolutely wonderful experience throughout, I’ve been getting decks from here since I started this journey into playing cards, incredible customer support, and quality products that last ! Everything arrived packaged carefully and well protected, I couldn’t be happier! I’m currently using the cherry casino deck and tally ho circle back deck !
Thank you Vanishing Inc ! ✨🫶🏾
Extraordinary Customer Service!
Extraordinary Customer Service!
Questions are answered promptly.
Been with VI over a decade
Been with VI over a decade.
Quick responses and prompt service
Quality customer support - questions and advice.
I’ve only had one simple issue with a prop in over 10yrs and it was replaced immediately.
Very professional.
Excellent support
Customer support is excellent and easily and promptly accessible. Great variety of products. Postage Paid is a great benefit.
Incredible Service and Support
I've been a customer with VI for over a decade, and what keeps me coming back is not only the excellent range of products that they offer, but also the thoughtful and attentive service. They are understanding, reasonable, and responsive. I've had a small issue or misunderstanding or two over the years (almost always an error on my end) and they have always been able to get things sorted out quickly. They are, in my opinion, the best in the business.
Continuing with providing a great service
Considering that the team are recovering from the recent catastrophic warehouse fire, they are continuing their long tradition of providing an
excellent customer service.
I've been purchasing from them for some 5 years now and, on the very rare occasions when there has been a problem with an order, they have dealt with it rapidly and with consideration for it's impact on my experience as a customer.
A case in point was with a recent order that went astray - the problem being with the courier service. All resolved quickly, and with tact by the team.
The Service is always super fast
The Service is always super fast, helpful and competent.
Vanishing Inc. proves again why they are the best
I've been a loyal customer of Vanishing Inc. for years, and my recent experience only reinforced why I continue to trust them. When I encountered an issue with a recent order, their customer service team, led by Kyle and George, handled it with exceptional care and professionalism.
They listened to my concerns, went above and beyond to find a solution, and ensured I received my full order in the end. The dedication they showed in making sure I was completely satisfied is a testament to their commitment to their customers.
I’ve always recommended Vanishing Inc. to fellow magicians and performers, and this experience has only strengthened my confidence in them. Their integrity, care, and exceptional service are why they’ll remain my go-to vendor for magic supplies.
Thank you, Vanishing Inc., for consistently exceeding expectations and proving that customer satisfaction is your top priority.
Great customer service
I once ordered a playing cards deck and never got it. I contacted them and was told that the issue was from the delivery courier and yet was refunded.
Excellent, quick and helpful customer service
The wizards at VanishingInc have done it again. I sent in a request for some help with some difficulties I was having, asking how products could meet my requirements. The wizards replied quickly with lots of very helpful information. Thanks!
Terrific customer service
Terrific customer service. I filled out my shipping address incorrectly and the package was delivered to no-mans-land. Yet Vanishing Inc. issued a replacement order for me no problem, no hassle. Thanks, Vanishing!
Fantastic service
Honestly one of the best customer services around. Especially the answer time is outstanding. Thanks a lot!
Highly recommended
Already ordered products several times on Vanishing Inc. Fast delivery and good service. Something went wrong on my last order but customer service sorted it out perfectly. Really happy with the service (thanks to Kyle)! Highly recommended!
They have always been exemplary in…
They have always been exemplary in terms of customer service. They truly are magical.
They really are wizards!
They really are wizards!! The support service was agile and very attentive, they have 100% resolved my problem and I have been completely happy and satisfied, I highly recommend!!
Excellent from every point of view
Excellent from every point of view, above all excellent service. Fast, fair and caring. I buy a lot from them
Support Wizardry
I encountered a payment issue with a recent order. Jim Krenz sorted it out so quickly that I actually found the experience more enjoyable than I would have done had the issue not arisen! Truly excellent customer service.
The Vanishing Inc Team is truly…
The Vanishing Inc Team is truly phenomenal. They go above and beyond for their customers. They deliver top notch products to the magic community. Whenever I need a prop, book, or anything magic-related they are my go-to shop. Their customer service is fantastic. Their tech support is fantastic. Both are super quick to respond to any customer needs. Overall, they are just great to work with. I can’t imagine going anywhere else for my magic supplies or book needs. Simply the best!
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