Hello David is very good and professional excellent customer service. He explaining me very nicely, so he gave me also cheap quotation, I have my insurance policy done ✅ by David Thank you vanin... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a great experience dealing with Sam Walker. He was very professional, helpful and friendly throughout the process. He explained everything clearly, answered all my questions and made the whole... Leggi di più
Price jumped £400 after buying the policy I found VanInsurance.co.uk through MoneySuperMarket and chose them because they were offering one of the most competitive quotes. I completed all... Leggi di più
Well.. only reason I am giving them 5 stars is because of Conor he was extremely polite and helpful explained everything to me. Like I say Van insurance have him and him only to thank for this 5 sta... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At VanInsurance.co.uk, we believe that our customers are more than just numbers on a page. That's why we're committed to providing friendly, personalised service that makes you feel like part of the family. We'll help you navigate the confusing world of van insurance and make sure that you're getting the coverage you need. And don't worry - we know that insurance can be a bit of a headache. That's why we've streamlined our process to make it as easy and stress-free as possible. We'll handle all the paperwork and negotiations with insurers so that you don't have to. So if you're in the market for van insurance, why not give VanInsurance.co.uk a try? We promise to make you smile (and protect your van while we're at it).
Informazioni di contatto
Regno Unito
- vaninsurance.co.uk
4,2
Molto buono
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Brilliant support and service
Brilliant support and service, no issues at all, happy with everytging
24 settembre 2026
I had a phone called back today…
I had a phone called back today regarding a new van insurance and alex help was lovely and got me what i needed thank you
1 ottobre 2026
Helpful and friendly.
1 ottobre 2026
No hassle insurance process
No hassle online process and confirmation call from Adviser was friendly knowledgeable and professional
23 settembre 2026
Great customer service
21 settembre 2026
If I could put 0 I would.
If I could put 0 I would. Once the insurance was bought online they rang up to say it was void and that it would be nearly double. They were clearly trying it on and very rude to deal with. Even after they continued to cold call.
27 settembre 2026
Non scritta su invito
great service
great service, friendly and very helpful, found the best deals for us.
25 settembre 2026
They was very helpful
25 settembre 2026
Excellent Service From Connor
Well.. only reason I am giving them 5 stars is because of Conor he was extremely polite and helpful explained everything to me. Like I say Van insurance have him and him only to thank for this 5 star review.
Rachal Curry
25 settembre 2026
Thank you professional service happy…
Thank you professional service happy with insurance thank you
16 settembre 2026
Excellent David
Hello
David is very good and professional excellent customer service. He explaining me very nicely, so he gave me also cheap quotation, I have my insurance policy done ✅ by David
Thank you vaninsurance.co.uk and Mr David
Best Regards
Mr Singh
23 settembre 2026
Absolutely fantastic customer service
Absolutely fantastic customer service, the person who i spoke to went above and beyond to find me the van insurance that was perfect for me everything I needed and for a brilliant price, actually lower than I was originally quoted.
Would definitely recommend 👌
22 settembre 2026
The price was competitive
The price was competitive, which is why I chose this policy, but unfortunately the overall experience was not particularly pleasant.
After completing all the required details online and purchasing the policy, I received several text messages telling me that I needed to contact them urgently to validate my insurance, otherwise the policy could be cancelled. This immediately made what should have been a straightforward online purchase feel unnecessarily stressful.
When I called to complete the validation, the conversation felt more like an interrogation than a normal verification process. I fully understand that insurers need to check information and prevent fraud, but the way the questions were handled made the experience quite uncomfortable.
Competitive price, but the customer experience and validation process could definitely be improved.
22 settembre 2026
Risposta di VanInsurance.co.uk
Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you found the price competitive, although we’re sorry that your overall experience was not as straightforward as you had hoped.
As part of our insurance validation process, we may need to confirm the information provided during the online quotation and purchase journey to ensure that the details held on the policy are accurate and that the cover has been correctly arranged. We appreciate that receiving messages asking you to complete validation, followed by additional questions during the call, can feel frustrating or uncomfortable.
We’re sorry that the way the validation process was handled did not provide the experience we would want for our customers. We appreciate your feedback, particularly regarding how the process could be improved.
Kind regards,
Matt Love
Complaints Officer
I spoke to Scott leader & he was noting…
I spoke to Scott leader & he was noting but helpful couldn’t fault a thing
22 settembre 2026
Both members of staff that I spoke to…
Both members of staff that I spoke to were very helpful and understanding.
22 settembre 2026
David was very helpful ,would recommend him 👏
David was very easy to speak with ..top gentleman
22 settembre 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.