James was helpful and patient over the phone with an online quote. I got a competitive quote and he answered my questions clearly. I don’t understand why my current insurer told me to look elsewhere a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
After calling to verify some details regarding my policy sammy d couldnt have been more helpfull and polite throuout the call ,sorted a new quote out as id got a couple ov changes ,found the best poli... Leggi di più
L'azienda ha risposto
EXTREMELY dodgy - have insured with them but meant to cancel within the 14 days then forgot due to time/work.. Van is insured but they are absolutely one shockingly spurious and corrupt busine... Leggi di più
Louis Persson. I had the pleasure of dealing with Louis to sort out my van insurance. Louis was very informative, patient and listened to my needs and queries, and sorted out any queries I had. I go... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At VanInsurance.co.uk, we believe that our customers are more than just numbers on a page. That's why we're committed to providing friendly, personalised service that makes you feel like part of the family. We'll help you navigate the confusing world of van insurance and make sure that you're getting the coverage you need. And don't worry - we know that insurance can be a bit of a headache. That's why we've streamlined our process to make it as easy and stress-free as possible. We'll handle all the paperwork and negotiations with insurers so that you don't have to. So if you're in the market for van insurance, why not give VanInsurance.co.uk a try? We promise to make you smile (and protect your van while we're at it).
Informazioni di contatto
Regno Unito
- vaninsurance.co.uk
4,3
Eccellente
1665 recensioni
Ha risposto al 89% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Not a great system but cheaper than most
I first found them on Compare the Market, they came back very well priced with some included extras as standard. However once I purchased my policy in full, I had to call them to verify it. Then i needed an app, so now i have an app that doesn't register my validated insurance who's only proof of validating it was by phone with a man. I can only use their App based chatbot for assistance which i have done 3 times, and been put through to real people because it cant help, who have all said they will notify the sales team and rectify the issue. But I still the only way of checking my validation is an app that says it isn't. I now even have an email of my validated insurance policy, and the app doesn't recognise it. Frankly a very bad system. Non of it seems to work well together.
23 aprile 2026
1hr+ on the phone to arrange a simple renewal
6+ calls and 1hr+ to complete a simple renewal. They couldn't match their OWN quote, so I had to create the policy from the cheaper quote. Then had to validate on the phone. Then had to cancel auto-renewal on the old policy. You couldn't make this up. Won't be coming back next year!
22 aprile 2026
Great service from my dedicated rep
Great service from my dedicated rep, was helpful, informative & help guide me through the process
22 aprile 2026
Quick and easy with a good price
22 aprile 2026
I had a great experience dealing with…
I had a great experience dealing with VanInsurance.co.uk, especially being helped by Yian Hirtado who was very helpful, professional and knew exactly what I needed. Definitely recommend!
Thank you Yian!
22 aprile 2026
EXTREMELY dodgy
EXTREMELY dodgy - have insured with them but meant to cancel within the 14 days then forgot due to time/work..
Van is insured but they are absolutely one shockingly spurious and corrupt business - totally obscene, MASSIVLEY over priced and then chasing to get you to pay more to protect against using their own bullsh&t excesses!!!
What a racket - if I ran my business like this I wouldn’t have a business yet this is legal??
Noted in diary now in time for next year to NOT USE THIS COMPANY
22 aprile 2026
Non scritta su invito
Risposta di VanInsurance.co.uk
Dear Ryan,
Thank you for taking the time to leave your review.
We are really pleased to hear Billy was polite and helpful, and that everything was sorted quickly for you. It is great to know you had a smooth experience.
We really appreciate your feedback, and we will be sure to pass on your kind words to Billy.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
Changed insurance quote online said…
Changed insurance quote online said that I’d put down 80000 miles as mileage which I didn’t I said 18000 miles.changed that over phone but cost me more anyway.how can that be!! still fuming now😡
20 aprile 2026
Risposta di VanInsurance.co.uk
Dear Mr. Tyssen,
Thank you for sharing your feedback. I am truly sorry to hear that the cost of your insurance policy was higher than the price originally quoted online, and I appreciate how frustrating and disappointing this must have been.
We do guarantee our online rates where the information entered online is accurate and complete. In this instance, during our validation checks, it became apparent that the original quotation needed to be revised to reflect the correct risk information. Where this happens, the premium can change, as insurers calculate the price based on the full and accurate details of the policy.
I do appreciate your frustration with this. However, it is important that the policy accurately reflects the correct material facts so that the cover is arranged properly and there are no issues later on.
If you would like to discuss this matter directly, please do not hesitate to get in touch. We are here to help and would welcome the opportunity to address any concerns you may have.
Yours Sincerely,
Charlie Byrne
VanInsurance.co.uk
I needed van insurance for early the…
I needed van insurance for early the next day and it was past 7 o clock. O got a call from Kevin and he got insurance set up for me with no hassle at 7 in the evening. Good man Kev!
21 aprile 2026
Risposta di VanInsurance.co.uk
Dear Patrick,
Thank you for taking the time to leave your review.
We are really pleased to hear Kevin was able to get your van insurance set up quickly and without any hassle, especially at short notice in the evening. It is great to know everything was sorted smoothly for you when you needed it.
We really appreciate your feedback, and we will be sure to pass on your kind words to Kevin.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
Really good and fast moving in solving…
Really good and fast moving in solving my request
21 aprile 2026
Risposta di VanInsurance.co.uk
Dear Vasile,
Thank you for taking the time to leave your review.
We are really pleased to hear your request was dealt with quickly and that you found the service really good and fast-moving. It is great to know everything was resolved smoothly for you.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
James was helpful and patient over the…
James was helpful and patient over the phone with an online quote. I got a competitive quote and he answered my questions clearly. I don’t understand why my current insurer told me to look elsewhere as I had been with them for quite a while and emphasised that their would not be the most competitive. It’s like you’ve been with us for sometime and we should exploit that to the full. I always think that you don’t need insurance until you need it and then you really do need it! I would hope my new insurers adopt a more sensible attitude to my business with them. John
20 aprile 2026
Risposta di VanInsurance.co.uk
Dear John,
Thank you for taking the time to leave your review.
We are really pleased to hear James was helpful and patient over the phone and that he was able to provide a competitive quote while answering your questions clearly. It is great to know you had a positive experience with us.
We also appreciate your wider feedback and perspective regarding pricing and customer experience within the industry. Comments like this are valuable and help us continue to reflect on how we support our customers further.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
Wont honour quote
I got my renewal quote and it was over £800, so i went onto Quotezone.co.uk and got a quote from Vaninsurance.co.uk for £290. So i went with that and paid the first premium and then phoned to validate it. They tried to tell me that i'd click mirror no claims on my motorbike. I told them over and over that there isn't an option to mirror no claims and then hung up on me just after i said it seems like they don't want to honour the quote and lose all that money. In the end they gave me it for over £500. I've since gone back and filled out the forms again and took a video of no option to mirror the no claims. So i phoned to complain and was put through to customer services and they hung up on me. So they've gone honoured the quote simply because i'd got it from over £800 to under £300. I'll stay with them for the year and just go elsewhere. In fact no. i'll do a quote with someone else and change. I can't be doing with dishonesty.
20 aprile 2026
Non scritta su invito
I insured my van
I insured my van. The cost was about £75 per month. A couple of days later, they emailed me an offer for £39.09. It's not serious to scam people like that.
13 aprile 2026
Speaking to Charlie was very easy and…
Speaking to Charlie was very easy and uncomplicated
20 aprile 2026
Risposta di VanInsurance.co.uk
Dear Stephen,
Thank you for taking the time to leave your review.
We are really pleased to hear speaking to Charlie was very easy and uncomplicated, and that you had a positive experience.
We really appreciate your feedback, and we will be sure to pass on your kind words to Charlie.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
So easy to do great price and simple to…
So easy to do great price and simple to fill in.
19 aprile 2026
Risposta di VanInsurance.co.uk
Dear Michael,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the process easy, the price great, and the form simple to complete. It is great to know everything went smoothly for you.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
First class service
12 aprile 2026
Risposta di VanInsurance.co.uk
Dear Robert,
Thank you for taking the time to leave your review.
We are really pleased to hear you received first class service. It is great to know you had such a positive experience with us.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
Very helpful fast efficient service
19 aprile 2026
Risposta di VanInsurance.co.uk
Dear John,
Thank you for taking the time to leave your review.
We are really pleased to hear you received very helpful, fast, and efficient service. It is great to know everything was dealt with smoothly for you.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
Risposta di VanInsurance.co.uk
Dear Paul,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service simple, straightforward, and at a great price. It is great to know everything went smoothly for you.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
Risposta di VanInsurance.co.uk
Dear Charlie,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service straightforward and to the point, and that the adviser was helpful throughout. It is great to know you had a positive experience.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
Risposta di VanInsurance.co.uk
Dear Ben,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service very helpful and had a positive experience overall.
We would also really appreciate your thoughts on what we could have done to make this a 5 star experience. If there is anything we could improve going forward, please do let us know.
Yours Sincerely,
Anna Vida
VanInsurance.co.uk
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