I received an online quote which I was happy with. I then had to phone to verify a few things. At that stage it appeared that my secondary driver had no been put on the new insurance . It was all sor... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Found the whole experience very easy online. Phone me the following day to see if they could get the quote better which they did so would highly recommend.
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Very easy to get my insurance sorted, I made a few mistakes on the form and the gentleman I spoke to was very professional and run through everything with me.
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Already sorted my insurance using this company and found the perfect despite I was getting constant phone calls txts and emails asking me if I’m still looking for insurance. All sorted now apparently... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.
Informazioni di contatto
First Floor, 140 Brompton Road, SW31HY, London, Regno Unito
- vancompare.com
4,4
Eccellente
6396 recensioni
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good service and smooth
Good service and smooth. But it cover a lot of the questions completed on the form. Overall, happy.
18 aprile 2026
Risposta di VanCompare.com
Dear Michael,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service smooth and that you are overall happy with your experience. It is great to know things went well for you.
We also appreciate your feedback regarding the questions on the form — comments like this are very useful in allowing us to continue to improve our services.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanCompare
Nice lad called billy helped right out…
Nice lad called billy helped right out quick on point and informative top geezer
18 aprile 2026
Non scritta su invito
Risposta di VanCompare.com
Dear John,
Thank you for taking the time to leave your review.
We are really pleased to hear Billy was quick, helpful and informative throughout your experience. It is great to know he was able to get everything sorted for you smoothly.
We really appreciate your feedback, and we will be sure to pass on your kind words to Billy.
Yours Sincerely,
Anna Vida
VanCompare
The client experiences for me were 1st…
The client experiences for me were 1st class he explained and helped me through the process
17 aprile 2026
Risposta di VanCompare.com
Dear John,
Thank you for taking the time to leave your review.
We are really pleased to hear your experience was first class and that everything was clearly explained while you were guided through the process. It is great to know you felt well supported throughout.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanCompare
Very helpful spoke to them and got me…
Very helpful spoke to them and got me sorted quickly with van insurance
15 aprile 2026
Non scritta su invito
Risposta di VanCompare.com
Dear Lindsey,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the team very helpful and that they were able to get your van insurance sorted quickly. It is great to know everything was handled efficiently for you.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanCompare
Risposta di VanCompare.com
Dear Shane,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service absolutely great and very helpful. It is fantastic to know you had such a positive experience with us.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanCompare
Risposta di VanCompare.com
Dear Richard,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service easy and our team friendly. It is great to know you had such a positive experience.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanCompare
Easy to navigate & get quotes & set up…
Easy to navigate & get quotes & set up friendly & helpful staff
16 aprile 2026
Risposta di VanCompare.com
Dear Zoe,
Thank you for taking the time to leave your review.
We are really pleased to hear you found everything easy to navigate when getting your quotes and setting up your policy. It is also great to know you found our team friendly and helpful.
We really appreciate your feedback.
Yours Sincerely,
Anna Vida
VanCompare
Risposta di VanCompare.com
Dear Keith,
Thank you for taking the time to leave your review.
We are really pleased to hear you received excellent service. It is great to know everything went well for you.
We really appreciate your kind feedback.
Yours Sincerely,
Anna Vida
VanCompare
Risposta di VanCompare.com
Dear Sarwan,
Thank you for taking the time to leave your review.
We are really pleased to hear you received excellent service. It is great to know you had such a positive experience with us.
We really appreciate your kind feedback.
Yours Sincerely,
Anna Vida
VanCompare
I received an online quote which I was happy with. Customer service was excellent
I received an online quote which I was happy with. I then had to phone to verify a few things. At that stage it appeared that my secondary driver had no been put on the new insurance . It was all sorted satisfactorily.
It would be good if the quotes took all the information from the current insurance but as it was sorted to my satisfaction I have no complaints, just observations.
15 aprile 2026
Risposta di VanCompare.com
Dear Stephen,
Thank you for taking the time to leave your review.
We are really pleased to hear you were happy with the online quote and that our customer service was excellent when you called to verify a few details. It is great to know the issue with the additional driver was sorted out satisfactorily for you.
We also appreciate your feedback regarding the quote process taking existing policy details into account. Observations like this are very helpful as we continue to improve our service.
We really appreciate your kind feedback.
Yours Sincerely,
Anna Vida
VanCompare
Risposta di VanCompare.com
Dear Elise,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service polite and clear, and that everything was explained well for you.
We would also really appreciate your thoughts on what we could have done to make this a 5 star experience. If there is anything we could improve going forward, please do let us know.
Yours Sincerely,
Anna Vida
VanCompare
helpful & competitive price👍🏻
11 aprile 2026
Risposta di VanCompare.com
Dear Stephen,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service helpful and the price competitive. It is great to know you had a positive experience with us.
We would also really appreciate your thoughts on what we could have done to make this a 5 star experience. If there is anything we could improve going forward, please do let us know.
Yours Sincerely,
Anna Vida
VanCompare
… Car Insurance
Found the whole experience very easy online. Phone me the following day to see if they could get the quote better which they did so would highly recommend.
11 aprile 2026
Risposta di VanCompare.com
Dear Kenneth,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the whole experience very easy online and that we were able to follow up and secure you a better quote the next day.
We really appreciate your kind feedback and recommendation.
Yours Sincerely,
Anna Vida
VanCompare
Risposta di VanCompare.com
Dear Noel,
Thank you for taking the time to leave your review.
We are really pleased to hear you received good service and that Sophie was great. It is always nice to know the team made a positive impression. We will be sure to pass on your kind words to Sophie.
We really appreciate your kind feedback.
Yours Sincerely,
Anna Vida
VanCompare
Ezekiel is the best guy who I’ve dealt…
Ezekiel is the best guy who I’ve dealt with (fast,know what he’s doing to get you the best price),from whole Van compare team!!! I wish all of them would have been like him.I would like to give 10 Stars for hem 😂 but there’s max 5 that you can give.
13 aprile 2026
Non scritta su invito
Risposta di VanCompare.com
Dear Ahmed,
Thank you for taking the time to leave your review.
We are really pleased to hear Ezekiel was fast, knowledgeable, and helped you get the best possible price. It is great to know you had such a positive experience and felt so well looked after by him.
We truly appreciate your feedback, and we will be sure to pass on your kind words to Ezekiel.
Yours sincerely,
Anna Vida
VanCompare
Very helpful and prompt
13 aprile 2026
Risposta di VanCompare.com
Dear Peter,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the team very helpful and prompt. It is great to know everything was dealt with quickly and smoothly for you.
We truly appreciate your feedback.
Yours sincerely,
Anna Vida
VanCompare
Risposta di VanCompare.com
Dear Gary,
Thank you for your kind feedback!
We are delighted to hear that you received great service. Providing excellent customer service is something we always strive for, so it’s great to know we met your expectations. We really appreciate you taking the time to share your feedback.
Yours sincerely,
Anna Vida
VanCompare
SCAMMMMMMM!! AVOID !!!
SCAM – AVOID AT ALL COSTS!!!
If I could give zero stars, I would.
I insured a new van recently and paid a £500 deposit. Straight after paying, my policy was nowhere to be found. I called them and even they couldn’t locate it at first. After being passed around about 9 different people, they finally found it and said they’d send everything over.
Then I realised I needed to declare a cracked window. I asked them to add it and just tell me the difference in price… and was quoted £8,000 A YEAR (when my original policy was £1,800). Absolutely ridiculous.
So I went online myself, entered the exact same details, and it only increased by about £30 a month. I asked for my £500 deposit back so I could redo it properly. Lady on the phone made a huge fuss, telling me not to pay that as it’s not true, and a wrong quote and it should be way more than that for my age. Eventually after a massive fuss from her. She agreed and said it would be refunded the same day. Which I found weird anyways, as that’s very fast!
Next day comes along… nothing, NO refund! Of course.
Next next day I called again. The guy couldn’t “find” my payment (same issue as before), then suddenly found it when I pushed. Again, I was promised a refund by 5pm, and he was very very sketchy! I said, the lady last time also told me that I would receive it the same day. He goes ummm yeh, we are experiencing a high volume of refund so it’s talking longer with yours, but I promise it will be done by 5pm today. So I said, that’s very strange you’re dealing with a lot of refunds for an insurance company?? And then if I don’t get my refund, what shall I do?
He kept on saying, you’ll get it. I promise. Over and over again and I shouldn’t use my bank as I’ll get the refund. I said ok we will see.
6pm came and went… still no refund.
Now they’re closed, I’m £500 down, and I’ve had to raise a dispute with my bank just to get my money back.
Constant lies, being passed around, and empty promises. Avoid this company completely.
11 aprile 2026
Non scritta su invito
Risposta di VanCompare.com
Dear Tony,
Thank you for taking the time to leave a review.
We’re really pleased to hear you found our service polite and friendly — that’s exactly the experience we aim to provide.
We really appreciate your kind words, and we’ll make sure the team sees your feedback.
Yours sincerely,
Anna Vida
VanCompare
Pretty good actually.
8 aprile 2026
Risposta di VanCompare.com
Dear Laura,
Thank you for taking the time to leave your review.
We are really pleased to hear you had a good experience with us and that things went well overall.
We would also really appreciate your thoughts on what we could have done to make this a 5 star experience. If there is anything we could improve going forward, please do let us know.
Yours sincerely,
Anna Vida
VanCompare
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