I received an online quote which I was happy with. I then had to phone to verify a few things. At that stage it appeared that my secondary driver had no been put on the new insurance . It was all sor... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Found the whole experience very easy online. Phone me the following day to see if they could get the quote better which they did so would highly recommend.
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Very easy to get my insurance sorted, I made a few mistakes on the form and the gentleman I spoke to was very professional and run through everything with me.
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Already sorted my insurance using this company and found the perfect despite I was getting constant phone calls txts and emails asking me if I’m still looking for insurance. All sorted now apparently... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 80,000 van insurance customers.* If BIS are unable to assist with a quotation, we automatically refer you with quotes from our specialist partners.
Informazioni di contatto
First Floor, 140 Brompton Road, SW31HY, London, Regno Unito
- vancompare.com
4,4
Eccellente
6396 recensioni
Ha risposto al 91% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service many thanks to James…
Excellent service many thanks to James for sorting all out , he’s defo a keeper
3 aprile 2026
Risposta di VanCompare.com
Dear Antony,
Thank you for taking the time to leave your review.
We are really pleased to hear you received excellent service and that James was able to sort everything out for you. It is great to know you had such a positive experience.
We truly appreciate your feedback, and we will be sure to pass on your kind words to James.
Yours sincerely,
Anna Vida
VanCompare
Brillianta pleasure to deal with . so helpfull and so polite…
Brilliant so helpfull and so polite thank you so much ...ill be dealing with you from now on so helpfull !!
3 aprile 2026
Risposta di VanCompare.com
Dear Paul,
Thank you so much for taking the time to leave such a lovely review.
We are really pleased to hear you found the team brilliant, helpful and polite. It is great to know you felt well looked after.
Your kind words mean a lot and we will make sure the team sees your feedback.
Yours sincerely,
Anna Vida
VanCompare
Excellent service quick and easy got a…
Excellent service quick and easy got a quote within minutes
30 marzo 2026
Risposta di VanCompare.com
Dear Steve,
Thank you for taking the time to leave your review.
We are really pleased to hear you found the service excellent, quick and easy, and that you were able to get a quote within minutes.
We really appreciate your feedback.
Yours sincerely,
Anna Vida
VanCompare
That was very helpful conversation with…
That was very helpful conversation with Denis, thanks for new van insurance.
2 aprile 2026
Non scritta su invito
Risposta di VanCompare.com
Dear Nedyalko,
Thank you for taking the time to leave your review.
We are really pleased to hear you had a very helpful conversation with Denis and that you were happy with your new van insurance. It is great to know everything was made clear and straightforward for you.
We truly appreciate your feedback, and we will be sure to pass on your kind words to Denis.
Yours sincerely,
Anna Vida
VanCompare
Thanks to Billy for the help sorting my…
Thanks to Billy for the help sorting my van insurance out top chap
2 aprile 2026
Risposta di VanCompare.com
Dear Adrian,
Thank you for taking the time to leave your review.
We are really pleased to hear Billy was able to help get your van insurance sorted and that you had such a positive experience. It is great to know the service made things straightforward for you.
We truly appreciate your feedback, and we will be sure to pass on your kind words to Billy.
Yours sincerely,
Anna Vida
VanCompare
Quick response and helpful
1 aprile 2026
Risposta di VanCompare.com
Dear Alexander,
Thank you for taking the time to leave your review.
We are really pleased to hear you found our response quick and the team helpful. It is great to know everything was dealt with efficiently for you.
We really appreciate your feedback.
Yours sincerely,
Anna Vida
VanCompare
very nice person dealt with the quote.
31 marzo 2026
Risposta di VanCompare.com
Dear Stephen,
Thank you for your review.
I am delighted to hear that the adviser who dealt with your quote was so nice. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
My policy was completed by billy he was…
My policy was completed by billy he was brilliant, clear and made everything clear thanks billy appreciate it
31 marzo 2026
Risposta di VanCompare.com
Dear Jake,
Thank you for your lovely review.
I am delighted to hear that Billy was brilliant and made everything clear whilst helping to complete your policy. It is always great to know when one of our team provides such straightforward and helpful service.
I will make sure your kind comments are passed on to Billy.
Yours Sincerely,
Charlie Byrne
VanCompare
Great service from Samuel top guy 👌🏽
30 marzo 2026
Risposta di VanCompare.com
Dear Baljit,
Thank you for your great review.
I am delighted to hear that Samuel provided such a positive experience. Your kind comments are very much appreciated, and I will make sure they are passed on to him.
Yours Sincerely,
Charlie Byrne
VanCompare
After care is terrible
I did a quote online no issue within 20seconds they called saying they want to help get it cheap strange but ok I toke out the policy paid my deposit later that day I found another policy online a lot cheaper so I want to cancel
They called me today out the blue I thought perfect I don’t need to sit on hold for 20 mins the chap on the phone said no problem il put you through to the right department,ok , 30 minutes on hold and the phone cut off just tried to call again another 40min on hold well stuff it you call me when the direct debit doesn’t go through 👍 quick to take your money then they not interested I bet it would be the same for a claim
Update today had a call from complaints department a lovely lady called Anna cancelled my policy immediately and with a full refund very help and polite
Thankyou Anna
27 marzo 2026
Risposta di VanCompare.com
Dear Mr Hadleigh,
Thank you for taking the time to speak with me during our recent telephone conversation.
I am pleased that we were able to discuss your concerns and arrange the cancellation of your policy in line with your request.
Once again, please accept my sincere apologies for any inconvenience and frustration this matter may have caused.
As discussed during our call, if you have any further questions or require any assistance, please do not hesitate to contact me directly. I will be more than happy to help.
Yours sincerely,
Anna Vida
VanCompare
Checked all my insurance needs
Great company broker checked everything I required insurance wise fantastic knew exactly all the details required for my line of work exceptional
30 marzo 2026
Risposta di VanCompare.com
Dear Ronald,
Thank you for your fantastic review.
I am delighted to hear that our team took the time to understand your insurance needs properly and provided such knowledgeable, thorough service. It is great to know that everything was checked carefully and that you felt the adviser understood exactly what was required for your line of work.
We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Really good experience today with Billy who was very helpful with all my insurance needs and questions, won't hesitate to use in future insurance needs
Brilliant experience and helpful staff especially Billy!Thanks for everything
30 marzo 2026
Risposta di VanCompare.com
Dear Kevan,
Thank you for your fantastic review.
I am delighted to hear that you had such a positive experience with Billy and that he was so helpful with all of your insurance needs and questions. It is especially pleasing to know that he made such a strong impression and that you would not hesitate to use us again in the future.
I will make sure your kind comments are passed on to Billy.
Yours Sincerely,
Charlie Byrne
VanCompare
Very professional and easy
30 marzo 2026
Risposta di VanCompare.com
Dear Jon,
Thank you for your review.
I am delighted to hear that you found the service very professional and easy to deal with. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanComapre
Risposta di VanCompare.com
Dear Shaun,
Thank you for your lovely review.
I am delighted to hear that Billy provided such professional service. We really appreciate you taking the time to share your feedback, and I will make sure your kind comments are passed on to him.
Yours Sincerely,
Charlie Byrne
VanCompare
Risposta di VanCompare.com
Good Afternoon,
Thank you for your review.
I am very pleased to hear that you received very good service. We really appreciate you taking the time to share your feedback.
If there is anything we could have done to make your experience a 5-star one, we would be grateful to hear it.
Yours Sincerely,
Charlie Byrne
VanCompare
Good telephone manner and help with…
Good telephone manner and help with fulfilling my needs
27 marzo 2026
Risposta di VanCompare.com
Dear Stephen,
Thank you for your review.
I am pleased to hear that you received helpful service and that the adviser’s telephone manner was so positive. It is great to know that your needs were understood and supported.
We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
We spoke with Frankie
We spoke with Frankie, he was professional and delt with our enquiries promptly
27 marzo 2026
Risposta di VanCompare.com
Dear Kirsty,
Thank you for your kind review.
I am delighted to hear that Frankie dealt with your enquiries promptly and professionally. It is always great to know when our team provides clear and efficient service.
I will make sure your kind comments are passed on to Frankie.
Yours Sincerely,
Charlie Byrne
VanCompare
scary prices but helpful staff The man I spoke to was friendly and helpful prices scary…
The man I spoke to was friendly and helpful. I had to ask him to repeat himself several times but that was not him but the phone line was not good! and my hearing is not the best.
27 marzo 2026
Risposta di VanCompare.com
Dear William,
Thank you for your review.
I am pleased to hear that the adviser you spoke with was friendly and helpful. I am sorry, however, to hear that the call quality was not the best and that this made the conversation more difficult at times.
We really appreciate you taking the time to share your feedback, and it is good to know that despite this, our team still provided a positive and helpful experience.
Yours Sincerely,
Charlie Byrne
VanCompare
Risposta di VanCompare.com
Dear Liam,
Thank you for your review.
I am delighted to hear that you received friendly and quick service. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
Risposta di VanCompare.com
Good Afternoon,
Thank you for your review.
I am very pleased to hear that the adviser you spoke with was really helpful. We really appreciate you taking the time to share your feedback.
Yours Sincerely,
Charlie Byrne
VanCompare
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