I had ordered shirts for may 18 month old granddaughter who unfortunately had an accident and received 2nd degree burns on her chest. I emailed UV Skinz and their customer service (Erica) respond... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have a history of melanoma, and I find it easier to wear protective clothing than sunblock. UV Skinz fits the bill with style. I got a coupon in the mail two weeks ago, which reminded me that I wan... Leggi di più
L'azienda ha risposto
I had some difficulty with the post office delivering my package, but the customer service from UV Skinz was truly top-tier. They were incredibly responsive, kind, and helpful throughout the entir... Leggi di più
L'azienda ha risposto
It is a pleasure to submit a review for this company. High quality product. Superb customer service. Thoughtful and timely follow-up. Exceeded my expectations in every way. They are truly a ‘best prac... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
Informazioni di contatto
14914 Camage Ave, 95370, Sonora, Stati Uniti
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
4,8
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Customer service
I had missed a promo code and was unable to cancel and reorder in order to take advantage of the promo code so I emailed UVSkinz and they got back to me incredibly quickly and refunded my card the amount of the promotion. The customer service reps were so kind and so efficient, my shipment even shipped that same day! I cannot wait to get my order and will happily recommend this company to friends. 10/10 service!
22 maggio 2026
Non scritta su invito
Risposta di UV Skinz
Hi Clancie,
Thank you so much for taking the time to leave this review and share your experience. We want to make sure that we take care of our customers and make things as easy as possible. We can't wait for you to receive your order either! We hope you love everything. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Literally the best customer service and…
Literally the best customer service and products! I didnt recieve my free shirt with my May order and felt a little awkward asking for it but they shipped and sent it with no problems! The customer service team got back to me right away and even followed up when I didnt see the original email! They could've easily let it go but they made sure I recieved it. Awesome company will be buying again also their products work perfectly my little guy hasn't gotten a sunburn and we are outside 10+ hours a day!
22 maggio 2026
Non scritta su invito
Risposta di UV Skinz
Hi Addison,
Thank you so much for leaving this review. May is a very special month here at UV Skinz. We want to make sure EVERYONE gets that free baby shirt because we want to make sure no baby ever have to experience a sun burn. Thanks so much for joining the UV Skinz family. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
10 years later my uv shirt dress is still going strong!
I have a uvskinz swim fabric shirtdress that I purchased 10 years ago when I was living in San Francisco. It has been all over the world with me in that time and I am not exaggerating when I say it still looks as good as new. The only sign that my dress is so old is the wear on the beads on the drawstring. Do not hesitate to buy from uvskinz. I live in the UK now and know the shipping may make you think twice about ordering. But if you do, you will not regret it.
The fabric itself has held up really well! The colour has not faded at all even after a decade of heavy use. In addition to the sun protection, it is quick dry, wrinkle free and lightweight.
The amount of stretch in the fabric makes it comfortable to wear when doing active things like hiking, but it doesn’t stretch out when wet or over time.
The fabric is quite durable. I’ve slid down rocky slopes on my bum when wearing this dress (when I was too scared to descend upright) and there was no damage. It has also survived laundry services in SE Asia which can be quite tough on clothes.
The XS was the perfect fit for me (I’m usually a US size 4, UK size 8). It’s tight fitting enough that the dress looks good when worn on its own, and not too bulky if I add a sweater on top. And it’s loose enough that I can layer leggings underneath without it being too tight. Even heavy leggings for colder climates.
This is my go-to for pretty much everything: camping, beach, travel, comfy plane outfit etc.
21 maggio 2026
Non scritta su invito
Risposta di UV Skinz
Hi Siv,
Thank you so much for your thoughtful review. We absolutely love hearing how you use your UV Skinz and it certainly seems like you are taking excellent care of your items! We are so happy to hear that you keep us in mind even with your big move to the UK. We really appreciate that you took the time to share your experience with others. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
I spent a lot of time researching… low tox UPF clothing
I spent a lot of time researching low-tox UPF clothing and finally found UV skins. I emailed them asking exactly what their baby clothing was made of and got a really thorough and thoughtful response. A team member explained their products are free of harmful chemicals, BPA’s, and PFA’s. They also ensure their products maintain the highest safety standard through 3rd party testing such as “SCS international, MTS, and Intertek.” To top it off they only collaborate factories that adhere to WRAP testing and inspection. This is so great because this means they’re ethically and responsibly made.
We received our order and could not speak more highly of this company. The baby swimsuits and the everyday baby rompers are so cute and great quality. My babe will be living in the rompers all summer. It’s such a relief not having to wrangle him to coat his body in sunscreen multiple times a day. The sun hats have also been so great because they cover face, ears, head, and neck.
We just placed another order to make sure our baby has outfits and hats than are sun protective for everyday!!
23 marzo 2026
Non scritta su invito
Risposta di UV Skinz
Hi Alexandra,
Thank you so much for this incredibly thoughtful review! It genuinely made our day to read. The fact that you trusted us with your little one means everything to us — that's exactly why we hold ourselves to such high standards with third-party testing and responsible manufacturing.
We're so glad our team could give you the thorough, transparent answers you needed, and even happier that your baby is loving the rompers and sun hats! Covering little ones from the sun without the sunscreen struggle is what we're all about!
We can't wait for your newest order to arrive. Thank you for becoming part of the UV Skinz family!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
New to UV Skinz, but I am a fan and likely to be a forever client!
I am new to UV Skinz Sunwear but I am thrilled with my purchase. Customer Service staff are excellent, helpful and so super pleasant. And quick to respond. Finding swim suits is always a challenge - but they have beautiful styles, a generous Plus Size selection, and quality fabrics. I think I found my new go to place for sun wear. So glad I discovered you!
7 maggio 2026
Non scritta su invito
Risposta di UV Skinz
Hi Peg,
Thank you so much for this review. We are so glad that you found UV Skinz too! Swimsuit shopping can definitely be a challenge. We want everyone to be able to find something that they are confident in (while staying protected!). Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
I’m a 71 year old Nana and had melanoma…
I’m a 71 year old Nana and had melanoma several years ago. We have a small cabin on a lake and love to be out in the water and sun. For years I have purchased UVSkinz for myself, children and grandchildren to protect our Irish skin. Kids grow fast! I ordered a suit for a granddaughter and hadn’t realized how much she had grown. I needed a larger size than ordered. Customer service was excellent! I contacted them in the evening and heard right back. They were able to change the sizes for me quickly before mailing. I absolutely love UVSkinz! Thank you so much!
5 maggio 2026
Non scritta su invito
Risposta di UV Skinz
Hi Julie,
Thank you so much for this incredible review. We are so touched that you choose UV Skinz to keep you and your family sun-safe! We know that there are a lot of options for sun protective clothing and knowing that we are part of your journey means so much to us!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Fantastic customer experience
Customer service was fast, kind, and helpful. Honest some of the best service and response times I have had with any company. HIGHLY recommend.
7 maggio 2026
Non scritta su invito
Risposta di UV Skinz
Hi Gillian,
Thank you so much for your review! We are so happy that you've had such a wonderful experience with our team. We are super passionate about what we do and we love to help our customers.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
So impressed! Excellent!
So impressed with this company’s swimwear! Have been using a tankini for twice-weekly pool sessions and washing it after each session, for 6 months now. Looks like new! Fits great, no sagging, colors bright! Their rash guards are amazing too, durable and fit well. Love it!
25 aprile 2026
Non scritta su invito
Risposta di UV Skinz
Hi Smilla,
Thank you so much for this wonderful review. We are so happy to hear you've chosen UV Skinz to help keep you protected in your pool sessions! We love hearing our customers live in their UV Skinz. We hope this information helps other customers as well. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Had a concern with the shipping route…
Had a concern with the shipping route which I thought would delay my order. Customer service was quick to respond even though this wasn’t really their problem. The postal service had somehow rerouted my order. However you went above and beyond to check with USPS and kept me posted on my order up until it was delivered. So impressed.
20 aprile 2026
Non scritta su invito
Risposta di UV Skinz
Hi S. Lewis,
Thank you so much for this review. We completely understand how frustrating it can be to watch a package be rerouted by a carrier! We are so happy that we were able to keep an eye on this for you and keep you in the loop for shipping updates. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
The company has very nice selections…
The company has very nice selections which are good quality. I shopped for a swimsuit which is always challenging. The style just didn’t work for me, but the return was super easy, efficient and I received my refund very quickly. Great customer service.
21 aprile 2026
Non scritta su invito
Risposta di UV Skinz
Hi Lisa,
Thank you so much for your kind review! We’re so glad to hear you had a positive experience with our selection and quality!
We completely understand how challenging swimsuit shopping can be, and we’re happy to know the return process was easy and efficient for you. Providing great customer service is very important to us, so your feedback truly means the world to us. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Caring company
I chose this company to buy UV protective clothing due to their backstory, which you can find on their website. They exceeded my expectations in customer service when I had an order issue. I had quick responses and above and beyond assistance to resolve my concern. I’ll definitely shop with them in the future. I wanted to let others know I had a great experience so you can feel comfortable ordering from them. I wouldn’t feel safe or comfortable using UPF clothes or gloves from just any site because they aren’t guaranteed to be UPF which is the entire point. I was surprised to see a cute UV detecting keychain in my order as a bonus. You can test your clothes with it if you wanted. They stand by the products they’re selling because they care about sun safety and it shows.
3 aprile 2026
Non scritta su invito
Risposta di UV Skinz
Hi Isabella,
Thank you for your kind and detailed review! We are so happy to hear that you felt supported by our team and that we have earned your trust (not just in customer care, but in the quality and protection of our products). Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Best customer service I’ve had
I had gotten a couple of items as a gift and I had already purchased the same items. So, I needed to do a return. I was having a hard time understanding how the process worked and Erin in customer support was so nice and patient and went above and beyond to help me. In addition, I love the UV SKINZ that I got. Super comfortable and I didn’t burn after all day out on the water.
3 aprile 2026
Non scritta su invito
Risposta di UV Skinz
Hi Renee,
Thank you so much for your amazing review! We’re thrilled to hear you had such a positive experience with our Customer Service Team. Erin will be so happy to hear your kind words, and we're sure it will totally make her day! We’re also so glad you’re loving your UV Skinz pieces and that they kept you comfortable and protected during your day on the water. That’s exactly what we strive for! Thanks again for your support, and we look forward to serving you in the future for all your sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Excellent
Excellent, well made products. I appreciate how the company strives to provide great customer service. I buy from them because I know it will be keeping my families skin safe.
4 aprile 2026
Non scritta su invito
Risposta di UV Skinz
Hi Courtney,
Thank you so much for your kind words! We’re thrilled to hear you value both the quality of our products and the care from our customer service team. It means so much to know you trust UV Skinz to help keep your family protected—that’s exactly why we do what we do. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Best Customer Service I have received in many years
The swim items I purchased were high quality materials and expert craftsmanship. However not all items fit well. When I reached out to the company, I got a quick and helpful response. It was wonderful to communicate with a live person responding the other side of the conversation that was obviously invested in assisting me. I was able to order the sizes I needed and easily return the items that did not fit as I desired. Most helpful, and honest
Customer service I have received from a company in many, many years. I will definitely continue to purchase from them and highly recommend them to anyone looking for this type of
Product.
25 marzo 2026
Non scritta su invito
Risposta di UV Skinz
Hi Lynette,
Thank you so much for your incredibly kind and thoughtful review! We’re thrilled to hear you were happy with the quality of our products and that our Customer Service Team helped you find the right fit. Providing helpful, honest, and personal service is so important to us, so it truly means a lot to know that it came through in your experience. We’re grateful for your support and recommendation, and we look forward to serving you again! Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Incorrect address rectified
Immediately after submitting my order, I realized I had provided an incorrect shipping address. I contacted UV Skinz by email and they quickly responded and we got the problem resolved. Really prompt and helpful customer service. Looking forward to receiving my new swimsuit.
19 marzo 2026
Non scritta su invito
Risposta di UV Skinz
Hi Nancy,
Thank you for sharing your experience! We’re so glad our team was able to quickly help correct the shipping address and get everything sorted for you. We truly appreciate your kind words about our customer service and hope you love your new swimsuit when it arrives! Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Great customer service
I haven’t had the product long enough to speak to its quality but I had a rogue package and the customer support team did an amazing job with follow through to delivery.
18 marzo 2026
Non scritta su invito
Risposta di UV Skinz
Hi Miki,
Thank you so much for your kind words! We’re thrilled to hear our customer service team was able to help track down your package and ensure it reached you! That follow-through is so important to us! We hope you love your new piece just as much, and we would love to hear more feedback from you once you get the chance to really put it to the test. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
The products are well made and fit…
The products are well made and fit according to size. The staff is very prompt, professional and friendly.
4 marzo 2026
Non scritta su invito
Risposta di UV Skinz
Hi Beth,
Thank you so much for the kind words! We’re so glad to hear the fit was true to size and that you had a great experience with our Customer Service Team! Prompt, friendly service and quality products are exactly what we strive for, and we're so happy to hear that we met that mark for you. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
More accurate reviews here
I'd actually leave a 3.5 but... The rating of 3.7 feels more accurate than the 4.7 on their website. I tried to leave a review there and could not find how to do that.
Anyway, I like the flesh color and it feels secure on my arm. I bought the s/m sun sleeves. I am quite disappointed with the level of opaqueness. I can see the light coming through when I hold it up to the ceiling light. My 50+ sun shirts allow significantly less sun. Disappointing, as I need strong protection.
I'm thinking the return will be difficult, as just putting a review was impossible.
7 gennaio 2026
Non scritta su invito
Risposta di UV Skinz
Hi Colleen,
Thank you so much for taking the time to share your honest feedback on our Bamboo Sun Sleeves. We truly appreciate it! We’re glad to hear you liked the color and that the sleeves feel secure on your arms, but we’re sorry the level of opacity didn’t meet your expectations, especially since strong sun protection is so important to you. We want to reassure you that even though the fabric may appear lighter or allow light through when held up, our sun sleeves are independently tested and rated UPF 50+, meaning they block over 98% of harmful UV rays. The human eye responds to visible radiation and not to UV radiation, so any visible light passing through a garment is not an indication of harmful UV rays. That said, we completely understand that visual opacity can affect how confident someone feels in their protection, and we always strive to provide that to our valued customers.
We’re also sorry for the frustration you experienced while trying to leave a review, which should never feel difficult or discouraging, and we will be sure to pass this information along to our website team so we can look at ways to improve this process on our site. If you need help with your return, don't hesitate to reach out to our Customer Service Team directly; they will be happy to assist in any way they can to make the process as stress-free as possible. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Support
Absolutely no bust support for fuller figured women in the tankini top
22 luglio 2024
Non scritta su invito
Risposta di UV Skinz
Hi Gina,
Thank you for your recent review of our Women's Ruched Scoop Tank Top. We're sorry to hear that the support in the built-in bra did not meet your expectations. We understand that proper support for full-figured women is important and we will be sure to pass along your feedback to our design team for future improvements. We see that one of our Customer Service Team members has already assisted you with a return but if you have any questions or need anything else please feel free to reach out. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am- 5 pm PST
Terrible customer service
14 novembre 2023
Non scritta su invito
Risposta di UV Skinz
Hi Katherine,
We genuinely regret any frustration you encountered with our customer service. At UV Skinz, we are committed to providing exceptional service and strive to exceed our customers' expectations.
Understanding the disappointment of a lost package, we took immediate action when we discovered that USPS had misplaced your order. We promptly dispatched a replacement item, free of charge, as part of our commitment to ensuring our customers are taken care of.
We acknowledge the challenges that come with the unpredictability of the shipping process, and we aimed to prioritize your satisfaction throughout. When USPS eventually located and delivered the original package, we proactively reached out to confirm its receipt. To ease any potential inconvenience, we intended to provide you with a prepaid return label for the extra item.
We recognize that the communication regarding the return process could have been clearer, and for this, we sincerely apologize. Our primary goal was to ensure you received the best possible service, and any confusion caused is genuinely regrettable.
Your satisfaction is our top priority, and we appreciate your understanding. We are continuously working to enhance our communication and service, and your feedback is invaluable in this process. If there's anything more we can do to address your concerns, please don't hesitate to reach out.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8 am - 5 pm
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.