I had ordered shirts for may 18 month old granddaughter who unfortunately had an accident and received 2nd degree burns on her chest. I emailed UV Skinz and their customer service (Erica) respond... Leggi di più
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Scopri cosa dicono le persone
I have a history of melanoma, and I find it easier to wear protective clothing than sunblock. UV Skinz fits the bill with style. I got a coupon in the mail two weeks ago, which reminded me that I wan... Leggi di più
L'azienda ha risposto
I had some difficulty with the post office delivering my package, but the customer service from UV Skinz was truly top-tier. They were incredibly responsive, kind, and helpful throughout the entir... Leggi di più
L'azienda ha risposto
It is a pleasure to submit a review for this company. High quality product. Superb customer service. Thoughtful and timely follow-up. Exceeded my expectations in every way. They are truly a ‘best prac... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
Informazioni di contatto
14914 Camage Ave, 95370, Sonora, Stati Uniti
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
4,8
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Land Wear Great
I haven’t tried my jacket and tights in the water yet, thus the four stars. Both items fit and look great. I like the fabric because it feels great when the clothes are on. The waist on the tights is a little tight, I usually wear a petite 4 or 6. When I opened the little zipper pocket they were just fine. I can’t wait to try out this stuff at the Great Barrier Reef!
3 dicembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Eileen,
Thanks for your review! We appreciate your positive feedback about the fabric and fit of your items. Please keep us posted on how the items preform in the water - we are confident you will love swimming in them! Feel free to share your photos from your trip with us by emailing them to help@uvskinz.com. Thanks again for your business, and have a wonderful time at the Great Barrier Reef!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Ordered my true size
Ordered my true size. Love the fit, look, and style. Received several compliments!
2 dicembre 2018
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Risposta di UV Skinz
Hello Felicia,
Thanks for sharing your experience with us. We are thrilled that your item fit true to size and you are happy with the style and look of the product. We look forward to doing more business with you in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
I like the new designs
I like the new designs, but these 2 shirts do not feel like the same quality as my previous UV skins. I bought 2 in 2012 and put them through the rigors of Scuba, snorkeling, water parks, beach time, etc. They held up for 6.5 years. These 2 new ones were snagged after 2 dives.
1 dicembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Shane,
Thanks so much for your review. We are so sorry to hear the quality of your most recent Mens Active Sun and Swim Shirts did not preform to your expectations. UV Skinz stands behind our products 100%, so we would love to replace the two shirts for you. A Customer Service Representative will be getting in contact with you shortly confirming the details of the product replacements. Thank you for bringing this to our attention so we can make it right! We look forward to talking with you shortly. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
The experience was good
The experience was good, however, I was surprised that return shipping was not included as it is with so many online purchases.
30 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Lesli,
Thanks so much for your review. We appreciate your feedback. As a growing company, we do hope to eventually offer prepaid return shipping. We will definitely pass your input along to our management staff for future consideration. We look forward to providing your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Great Service!
Thanks so much for your prompt service mailing a Sun & Swim Shirt for my grandson, for Christmas. Great service considering the California Fires!
29 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Mary Ann,
Thanks so much for leaving a review. We so appreciate your kind words and positive feedback regarding our customer service. We strive for excellence throughout every step of the order process, so we're glad you feel taken care of. We look forward to fulfilling your future sun protection needs. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Christmas gift
Christmas gift, so not sure of fit yet but otherwise good quality and quick delivery.
29 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello,
Thanks for your review! We appreciate your business and positive feedback, be sure to let us know how the Christmas gifts work out. We look forward to fulfilling your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Cute bathing suit
Service was excellent . Quick and well packaged. Nice product.
29 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Barbara,
Thanks so much for your review. We are thrilled to hear we delivered a five-star customer service experience to you. Our Team works hard to ensure our customers feel 100% satisfied after every purchase. Enjoy your items and have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Great custmer service!
29 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Teri,
Thanks for sharing your feedback with us. We will be sure to pass your compliments on to our Customer Service Team members. We appreciate your business, have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Fits great.
Everything fit great. I ordered my usual size, it fit as I expected. I ordered swim clothes. I would order again.
29 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Hope,
Thanks for your review! We are happy to hear all of your items fit true to size and you are satisfied with the style and performance. We look forward to fulfilling your next order. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Very nice and comfortable!
26 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Agata,
Thanks for sharing your feedback with us. We can't wait to do business with you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
This product was a game changer for us
This product was a game changer for us, we can now take our grandson for a swim even when it’s sunny out!
25 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Dennis,
Thanks so much for your review. We love to hear that our clothing is keeping your grandson safe in the sun. We look forward to providing you and your family's sun protective needs in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Love my shirt
I have not used it yet I'm going on a cruise in December don't want to be exposed to the sun because I had radiation for breast cancer but I love the material
24 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Linda,
Thanks for choosing us for your sun protection needs. We are confident you will love our clothing and our product. Keep us posted on how you are enjoying your items. Have a great trip!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Comfortable and effective.
23 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Janice,
Thanks for sharing your feedback with us. We appreciate your business and hope to work with you again in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Excellent company
Excellent company, excellent product. Helps me to feel safe in the sun.
21 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello,
Thanks for your review! We are glad our products help you enjoy time in the sun safely. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Les sunblock creams mess
There are items for older generations, not just skimpy swimming gear. Love being able to fully cover myself with a top and bottom, rather than slathering on sunblock creams everywhere.
21 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Jean,
Thanks for taking the time to leave a review. We appreciate your love for our products, and we look forward to providing your future sun protection apparel needs. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Excellent!
Quality products, fast shipping, easy exchange/return.
19 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello,
Thanks so much for the review. Your feedback means a lot to us and we are thrilled to read the experience was worthy of 5 Stars. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
I was searching high and low for…
I was searching high and low for youthful looking swim shorts and tops. I finally found them at UV Skinz. I’m in my 60’s and was tired of avoiding the water. All I could find was navy or black swim skirts or short shorts.
I actually ordered a second bottom I liked the first one so much. Material is excellent quality.
Suits came in a few days. Couldn’t be happier.
19 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Shelley,
Thanks so much for the wonderful review. We are so happy you found UV Skinz and are now out enjoying the water again! It means a lot to us that you took the time to let us know how happy you are, we really appreciate your business and hope to work with you again in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
I am really Sorry to say....every…
I am really Sorry to say....every garment I tried sounded like threads were popping.....I have exercised all my life wearing stretchy garments...Athleta & Lululemon.....for most part in my last 25 yrs...but even before Never have the seam popping!!!
17 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Sheila,
Thanks so much for taking the time to write a review. We are so very sorry to hear about the threads popping in the garments you purchased and can imagine your disappointment. That is not typical of a UV Skinz product so in order to dig into this a bit more and make it right, it would be really great to chat in more detail with you. It looks like you have quite a few items on the order, which ones exactly have you experienced the thread popping with? We stand behind our products 100% and in the case of any damaged or defective items we are more than happy to get you out a replacement and accept full responsibility. It is our guarantee to ensure you are 100% satisfied so please send us an email or give us a call and we will make sure you are taken care of. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
I love the styles and the fit runs a…
I love the styles and the fit runs a little small, especially bust sizes, so you would be safe to order a size up on the tops.
16 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Camilla,
Thanks so much for the review. We appreciate your business and feedback and are happy to pass your sizing comments on to our Production and Design Department for future consideration. Have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
Quick delivery even I live in Australia…
Quick delivery even I live in Australia and the products as they discribed. Great products!! Can’t wait to give them to my son!
14 novembre 2018
Non scritta su invito
Risposta di UV Skinz
Hello Manami,
Thanks so much for the review. We commend you for your efforts to keep your loved one's safe from those harmful rays and are honored you chose UV Skinz to provide the protection. We appreciate the time you took to share your positive feedback. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday - Friday 8am to 5pm PST
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