Pretty good. I would like to have under each garment firm / moderate to firm . More especific. Once I saw how it was I went thru almost every item you have. In a way I’m glad have a huge idea of yo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered an outfit on April 24th and it has not even shipped yet. I contact customer service that just continues to tell me that because it's a new style it takes a little longer. Why are you adverti... Leggi di più
L'azienda ha risposto
I love the way my shapshe panties fits on me perfectly ! I love how it snatches my lil belly in and makes my stomach look super flat and snatched....Ladies you have to get you one its worth it. I got... Leggi di più
L'azienda ha risposto
Spent$50 for a swim suit and never received it, tried contacting customer support but tracking said it was delivered but I never received the delivery and they refused to refund me so it was s complet... Leggi di più
L'azienda ha risposto
3,8
Molto buono
170 recensioni
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Risposta di Us Shapshe
Thank you for your wonderful feedback! We're delighted to hear that you had a perfect shopping experience. Your satisfaction is our top priority, and we look forward to serving you again soon!
Like the style and quality!
Like the style and quality!
Also , the price is right!
6 aprile 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your positive feedback! We're thrilled to hear that you love the style and quality of our products, and that you find the price to be just right. We appreciate your support!
Risposta di Us Shapshe
Thank you for your feedback! We're glad to hear that you found our website easy to use and that you appreciate our prices. Your satisfaction is important to us!
POOR PRODUCT, VERY POOR RETURN POLICY
I ordered what appeared to be a supportive strapless bra from Shapshe. The bra clasped in the front, as well as the back, making it look very supportive. The reality was far from the advertised product. After weeks of waiting, the bra arrived with significant flaws. The front closing band was noticeably longer than the back closing band and immediately rolled under, providing no support. The return process was a nightmare. Customer service repeatedly attempted to deflect my request with discount offers, delaying a proper return. When they finally provided a return address, I was faced with an exoribtant shipping fee, and they offered no assurance of accepting the return. This experience was incredibly frustrating and costly. I would strongly recommend avoiding this company.
3 aprile 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for sharing your experience. We sincerely apologize for the issues you encountered with your order and the return process. Your feedback is important to us, and we will investigate this matter further to improve our services. Please reach out to our customer service team directly with your order details, and we will do our best to resolve this for you. We appreciate your patience and understanding.
This company is a scam
This company is a scam! I tried to return 2 bras that were never worn and they told me it would cost too much yo send them back. They offered me 10% off to get rid of me! I had to call my credit card company to report them. Absolutely a nightmare company from China! Don’t do any business with them. ! I’m so sorry I didn’t read the reviews before I ordered from them!
12 marzo 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Customer,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding the return process and the lack of satisfactory resolution. Your feedback is important, and we take it seriously.
We strive to provide quality products and customer service, and we regret that we fell short in your case. Please know that we are continuously working to improve our processes and ensure a better experience for our customers.
If you would like to discuss this matter further, please feel free to reach out to our customer service team directly at service@shapshe.com. We hope to resolve this issue to your satisfaction.
Thank you for your understanding.
Best regards,
US.Shapshe.com
This company is a FRAUD
This company is a FRAUD. BEWARE. Sizing is WAY OFF. Products look nothing like the pictures/ads - cheap looking. Everything comes from China. They do not accept returns. They are overpriced and then you are stuck with the items when they don't fit. SCAM!!!
21 marzo 2025
Non scritta su invito
Risposta di Us Shapshe
We sincerely apologize for your experience and any inconvenience this may have caused. Unfortunately, we are unable to locate your order based on the information provided. We take customer feedback seriously and would like to resolve this issue for you. Please reach out to our customer service team with your order details, and we will do our best to assist you. Thank you for bringing this to our attention.
great products!!!
20 marzo 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you so much for your positive feedback! We're thrilled to hear that you love our products! If you have any questions or need assistance, feel free to reach out.
So much to choose from
Honestly, the hardest part of shopping on the site was picking out my favorites. I generally shop online by choosing everything that catches my eye and then I cut the list down from want to need. I'm looking forward to my items. If they are as awesome as they look on the site I'll be getting some of the pants and skirts next.
11 marzo 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Christine X,
Thank you for your liking of our products. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
Fast convenient shopping
8 marzo 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Lillian,
Thank you for your recognition of our website. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
I ordered the green shiny scrunch but…
I ordered the green shiny scrunch but pants..They don't look like the pants on the website. They are ok but nothing like the advertisement ..51$ waisted i could've got these from Shein for 11$
7 marzo 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Brenda,
Thank you for bringing this issue to our attention.We are sorry that we could not find your order by name. Please contact us with a screenshot of your review so that we can further help you solve the problem. Our email address is service@shapshe.com.
We value your business and appreciate your understanding during this time.
We sincerely apologize for any inconvenience this may cause.
If you have any other questions or concerns, please do not hesitate to contact us.
Thank you for your understanding and support!
us.shapshe.com
Clean and clear menu
Clean and clear menu. We’ll see how the product turns out.
4 marzo 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Greg Light,
Thank you for your recognition of our website. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
Bad experience
I placed an order on February 13th and just received the items today. Paying for express shipping is a waste of money. It's not worth it they take their sweet time. Anyways I was excited to wear one but was so disappointed. I ordered a large short sleeve tummy control sculpting shape wear and not even sure if it's large because the tags were cut off🤔. The only area I can say there was some type of support was my stomach but it was still loose from the back and on the picture it's also supposed to go up to the lining of your bra but these didn't, so there was some bulge hanging. There was no type of support on the arms, thighs, or buttocks. I should of known, since the models on the website are thin. These are supposed to be from Columbia, so why are they being shipped from China is it because the material is cheaper to make there? A friend owns a thrift store so I'll be giving them to her at least she can get something for them and hopefully someone else can enjoy them.
1 marzo 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Yasvyk Sa,
Thank you for bringing this issue to our attention.We are sorry that we could not find your order by name. Please contact us by email so that we can further help you solve the problem. Our email address is service@shapshe.com.
We value your business and appreciate your understanding during this time.
We sincerely apologize for any inconvenience this may cause.
If you have any other questions or concerns, please do not hesitate to contact us.
Thank you for your understanding and support!
us.shapshe.com
Fabulous
For the first time in many years, I found a bra that actually does what it advertises!!! I am completely satisfied with the Shapshe bra so much that I ordered 2 more yesterday. The bra is everything I need in support and comfort and I love the fact that there is a separate hook section if I need more chest room.
25 febbraio 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Bridget Bordelon,
Thank you for your liking of our products. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
Risposta di Us Shapshe
Dear Angela Lineberger
Thank you for your recognition of our website. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
DO NOT ORDER FROM THIS COMPANY
I REPEAT DO NOT ORDER FROM THESE PEOPLE!! I made a $200 order on December 2, 2024. They took my money and never sent me a tracking number, or delivery notice.
We are now in February and they have been emailing back and forth, talking about talking to their logistics department which is BS!
They delivered my order to a completely different address than what I put and both have pictures and proof that this was not my address and this company’s mistake.
They still haven’t delivered the items over two months later after they said they would and they have not given me my money back! Please don’t do this to yourselves guys. THIS HAS BEEN A TERRIBLE EXPERIENCE AND I HAVE EMAILS AND EMAILS GOING BACK AND FORTH WITH THESE PEOPLE BSing me for over two months. Don’t do it to yourselves.
13 febbraio 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Vanessa Garcia,
Thank you for bringing this issue to our attention.We are sincerely sorry for that you did not receive the parcel, and we have contacted the logistics company for verification and will inform you as soon as there is any progress,please be patient.
We value your business and appreciate your understanding during this time.
We sincerely apologize for any inconvenience this may cause.
If you have any other questions or concerns, please do not hesitate to contact us.
Thank you for your understanding and support!
us.shapshe.com
Ease of ordering!
13 febbraio 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Marijo Thoreson,
Thank you for your recognition of our website. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
Very easy to navigate site
Very easy to navigate site. Loved the selection of bras. Buying one to try out. If it works and fits well, will definitely buy more!
11 febbraio 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Jeannie,
Thank you for your recognition of our website and your liking of our products. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
The process was easy.
7 febbraio 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Sharon,
Thank you for your recognition of our website. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
Risposta di Us Shapshe
Dear Yolanda Boyer,
Thank you for your recognition of our website and your liking of our products. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
Easy to use website
Easy to use website. Product looks stylish and hopefully meets my needs.
26 gennaio 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Kristi,
Thank you for your recognition of our website and your liking of our products. If there are any improvements, you can contact us by email at any time.
If you encounter after-sales problems in the future, please contact us and we will serve you wholeheartedly~
Thank you for your understanding and support!
us.shapshe.com
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