Pretty good. I would like to have under each garment firm / moderate to firm . More especific. Once I saw how it was I went thru almost every item you have. In a way I’m glad have a huge idea of yo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered an outfit on April 24th and it has not even shipped yet. I contact customer service that just continues to tell me that because it's a new style it takes a little longer. Why are you adverti... Leggi di più
L'azienda ha risposto
I love the way my shapshe panties fits on me perfectly ! I love how it snatches my lil belly in and makes my stomach look super flat and snatched....Ladies you have to get you one its worth it. I got... Leggi di più
L'azienda ha risposto
Spent$50 for a swim suit and never received it, tried contacting customer support but tracking said it was delivered but I never received the delivery and they refused to refund me so it was s complet... Leggi di più
L'azienda ha risposto
3,8
Molto buono
170 recensioni
Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
So far the experience is great
So far the experience is great! Waiting on the products to see how well is made. If I love it, I will refer to friends and family!
10 giugno 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your wonderful feedback! We're delighted to hear that you're having a great experience so far. We hope the products meet your expectations and that you love them! If you do, we would greatly appreciate your referrals to friends and family. If you have any questions or need assistance, feel free to reach out. Thank you for choosing us!
Do NOT order from this company
Do NOT order from this company. It is a scam! I tried several times to contact them about my order but was never able to talk to anyone or get a response from them. Thankfully my credit card cancelled this order. Shapshe is NOT a reliable company
15 maggio 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for sharing your concerns, and we sincerely apologize for the difficulties you've faced with your order. We take customer service seriously, and it's disappointing to hear that you were unable to reach us. Your experience is important to us, and we are committed to improving our communication. If you would like to give us another chance, please reach out to our customer service team directly, and we will do our best to assist you. Thank you for your feedback, and we hope to resolve this matter for you.
You have everything, I was looking for
The variety of items Shapshe has is amazing 🤩
I'm glad that I was able to find it online.
30 maggio 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your fantastic feedback! We're thrilled to hear that you love the variety of items we offer at Shapshe. It's great to know that you found us online! If you have any questions or need assistance with your order, feel free to reach out. We appreciate your support and hope you enjoy your shopping experience!
Risposta di Us Shapshe
Thank you for your positive feedback! We're glad to hear that you found our ordering process speedy and our site easy to use. We strive to make your shopping experience as smooth as possible. If you have any questions or need assistance, feel free to reach out. We appreciate your support!
Love the merchandise
Love the merchandise! Super East and safe! Is my second order
25 maggio 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your wonderful feedback! We're thrilled to hear that you love the merchandise and found the shopping experience easy and safe. We appreciate your continued support with your second order! If you need any assistance or have questions, feel free to reach out. Happy shopping!
I was able to find what I was looking…
I was able to find what I was looking for on your website quickly. I had a hard time looking on other websites. I get my items within the 3 to 5 days as I paid for the express delivery. Thank you.
23 maggio 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your great feedback! We're so glad to hear that you were able to find what you were looking for quickly on our website. It's also wonderful to know that you received your items within the express delivery timeframe. We appreciate your support and look forward to serving you again in the future! If you need any assistance, feel free to reach out.
Risposta di Us Shapshe
Thank you so much for your amazing feedback! We're thrilled to hear that you think our product is excellent and that you recommend it so highly. Your support means a lot to us! If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
App was user friendly
App was user friendly
Love the discounts too!
21 maggio 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your positive feedback! We're delighted to hear that you found the app user-friendly and that you love the discounts. We strive to make your shopping experience enjoyable. If you have any questions or need assistance, feel free to reach out. Happy shopping!
The product is very well explained yout…
The product is very well explained yout given plenty of examples of how it works and pictures i am super excited to get it in and try it out!!
16 maggio 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your enthusiastic feedback! We're thrilled to hear that you found the product well explained, with plenty of examples and pictures. It's great to know that you're excited to try it out! If you have any questions or need assistance once you receive it, feel free to reach out. We appreciate your support!
Do NOT order from this place
Do NOT order from this place. I was soo excited to have something cute to wear for my bday but nope over a FEW weeks now and I still have not received my package. I even paid a $25 express shipping fee. I’ve emailed them several times and just from the to finally email back and tell me that my order is out of stock but they could trade it for something else. They’ve refused to give me a refund and instead give me a discount code to get my next purchase 20% off!!! Like WHAT?!! First provide me with the products I’ve already paid for !!! I definitely will NOT be ordering from shapshe again 👎🏻
15 maggio 2025
Non scritta su invito
Love how user friendly the website is
Love how user friendly the website is. I also love how all the reviews are posted right below the product. Easy to see and very well organized!
8 maggio 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your fantastic feedback! We're thrilled to hear that you find our website user-friendly and appreciate the organization of the reviews. Your satisfaction is our priority, and we’re glad we could make your shopping experience enjoyable. If you have any more suggestions or need assistance, feel free to reach out!
Absolutely the WORST shopping…
Absolutely the WORST shopping experience I’ve ever had.
I placed an order with this company on January 1st, and after over a week and a half, I still hadn’t received a tracking number. When I followed up via email, they couldn’t even find my order in their system. I provided everything—my email, phone number, shipping address, date of purchase, etc.—and after several frustrating days of back-and-forth, they STILL couldn’t locate it.
So I politely asked them to cancel my order since it was taking far too long. And guess what? Magically, the very next email claimed my package had shipped—the same package they couldn't find for days. Suspicious, right?
Now months later, they still refuse to provide a return label or issue a full refund. The package arrived, still unopened, and yet they are completely uncooperative.
This company has been nothing but unprofessional, disorganized, and dismissive.
DO YOURSELF A FAVOR and look at literally ANY other shapewear brand. Avoid this one at all costs.
20 gennaio 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Customer,
Thank you for taking the time to share your experience with us. We sincerely apologize for the frustration and inconvenience you encountered with your order. Your feedback is invaluable, and we take these matters seriously.
We understand how disappointing it can be when expectations are not met, especially regarding order tracking and customer service. Please know that we are actively working to improve our processes to ensure a smoother experience for our customers in the future.
Regarding your order, we would like to investigate this matter further. We will do our best to resolve the issue promptly, including the return label and refund process.
We appreciate your patience and understanding, and we hope to have the opportunity to make this right for you.
Best regards
us.Shapshe.com
Ease of using the shopping experience.
5 maggio 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your positive feedback! We're glad to hear that you found the shopping experience easy to navigate. Your satisfaction is important to us, and we appreciate your support! If you have any suggestions or need assistance, don’t hesitate to let us know.
Easy process from beginning to payment.
Easy process from beginning to payment.
5 maggio 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your positive feedback! We're glad to hear that you found the shopping experience easy to navigate. Your satisfaction is important to us, and we appreciate your support! If you have any suggestions or need assistance, don’t hesitate to let us know.
Bra I purchased is wonderful!
Bra I purchased is wonderful!
Only complaint is shipping time was longer than expected.
14 marzo 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you so much for your positive feedback! We're thrilled to hear that you love the bra. We apologize for the longer shipping time and appreciate your understanding. Your satisfaction is important to us, and we hope to serve you better in the future!
Ordering was fast and easy.
28 aprile 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your great feedback! We're delighted to hear that you found the ordering process fast and easy. Your satisfaction is our priority, and we appreciate your support! If you have any questions or need assistance, feel free to reach out.
I just placed my order which was easy…
I just placed my order which was easy to complete. I bought a bra a month or so ago & I llove it. My problem is it looks like your bra but doesn’t have a label in it, so I’m not sure where I purchased it from. However I love the one I have. It is sooo comfortable. I am praying this bra came from your company & I will be just as satisfied with my new bras!
29 aprile 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you for your wonderful feedback! We're delighted to hear that you love the bra you purchased and find it so comfortable. We appreciate your trust in us and hope your new bras meet your expectations as well. If you have any questions or need assistance, feel free to reach out. Happy shopping!
Incorrect size chart on website!!
Incorrect size chart on website!!
Do not purchase from here !
17 aprile 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Customer,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the incorrect size chart on our website. We understand how important accurate sizing is for our customers.
Please know that we are actively working to correct this issue to ensure a better shopping experience in the future. If you have any further concerns or if there's anything we can do to assist you, please feel free to reach out to our customer service team.
Thank you for bringing this to our attention.
Best regards
us.shapshe.com
It was super easy and I can’t wait for…
It was super easy and I can’t wait for my products
9 aprile 2025
Non scritta su invito
Risposta di Us Shapshe
Thank you so much for your positive feedback! We're thrilled to hear that you found the process easy. We can't wait for you to receive your products either! If you have any questions or need assistance, feel free to reach out. Enjoy your day!
Completely not like picture...No…
Completely not like picture...No lift..Wrong color .Way way wide in the hips , looks like a size 10.
4 aprile 2025
Non scritta su invito
Risposta di Us Shapshe
Dear Customer,
Thank you for your feedback, and I’m truly sorry to hear about your experience. Unfortunately, I am unable to locate your order based on the information provided. Could you please share more details, such as your order number or any specific information about the item? This will help us assist you better.
We appreciate your understanding and look forward to resolving this issue for you.
Best regards
US.SHAPSHE.COM
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