Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Pretty good. I would like to have under each garment firm / moderate to firm . More especific. Once I saw how it was I went thru almost every item you have. In a way I’m glad have a huge idea of yo... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I ordered an outfit on April 24th and it has not even shipped yet. I contact customer service that just continues to tell me that because it's a new style it takes a little longer. Why are you adverti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I love the way my shapshe panties fits on me perfectly ! I love how it snatches my lil belly in and makes my stomach look super flat and snatched....Ladies you have to get you one its worth it. I got... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Spent$50 for a swim suit and never received it, tried contacting customer support but tracking said it was delivered but I never received the delivery and they refused to refund me so it was s complet... Leggi di più

L'azienda ha risposto

3,8

Molto buono

TrustScore 4 su 5

170 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The styles were awesome and it was easy…

The styles were awesome and it was easy to order.

3 agosto 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for your feedback! We're glad to hear that you loved the styles and found the ordering process easy. Your satisfaction is our priority! If you have any more comments or suggestions, feel free to share.

Valutata 4 stelle su 5

I can not log in and out

I can not log in and out. I also can not track my order because I only have a land line. I would like an e-mail tracking link.

2 agosto 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for reaching out! We’re sorry to hear that you’re having trouble logging in and tracking your order. To assist you better, could you please provide your order number? Once we have that information, we can send you an email tracking link and help resolve any issues you’re experiencing. Thank you!

Valutata 5 stelle su 5

It was amazing the quality and…

It was amazing the quality and everything just like on the picture

31 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for your wonderful feedback! We're so glad to hear that you were impressed with the quality and that everything met your expectations based on the pictures. Your satisfaction is our priority, and we appreciate your support!

Valutata 5 stelle su 5

You had the white sports bras that I…

You had the white sports bras that I was looking for, thank you. It appears to be a good quality.

30 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for your feedback! We're thrilled to hear that you found the white sports bras you were looking for and that you’re satisfied with the quality. Your support means a lot to us, and we hope you enjoy your purchase!

Valutata 1 stelle su 5

BEWARE - no returns

Read the return policy carefully! If you don't like the color, size, shape or, in my case, don't have the dexterity to close seven hooks in the back, Shapshe will not let you return because it's too expensive. Rep says it is "my fault" that I need to return, claims I will have to pay taxes and duties to ship back to China. Meanwhile, they sell through Amazon so you know they have operations here. The are offering me a discount to buy more as a concession. Crazy. This is a scam.

24 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for sharing your feedback. We sincerely apologize for the frustration you’ve experienced with our return policy and the customer service you received. We understand how important it is to have a smooth return process, and we are sorry that we did not meet your expectations.

Your concerns are important to us, and we are constantly working to improve our services. If you would like to discuss this further or if there's anything we can do to assist you, please feel free to reach out directly. We appreciate your input and hope to resolve this matter to your satisfaction.

Valutata 5 stelle su 5

Easy to navigate website

Easy to navigate website, nice products

23 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for your kind words! We're delighted to hear that you found our website easy to navigate and that you like our products. Your satisfaction is our priority, and we appreciate your support!

Valutata 5 stelle su 5

Shapeshe Lace Panties

I've communicated with this business on a couple of occasions. I've received prompt, gracious responses.
Can't wait to get my purchases!

14 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for your feedback! We are glad that you are satisfied with our service and look forward to you receiving your purchase. If you have any questions or need further assistance, please feel free to contact us. Wish you a happy shopping!

Valutata 1 stelle su 5

Shapeshe does NOT do returns!

I only received my bras on Tuesday. It's Friday. I contacted them on Wednesday to say they didn't fit and that I needed to return them and they told me I couldn't do that but that they would give me a 20% discount on my next purchase. I told him that's crazy. Why would I spend any more money when I'm not satisfied with the first two bras

18 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for your feedback. We apologize for the inconvenience you've experienced with the fit of your bras. We want to clarify that we do accept returns. Please reach out to our customer service team, and they will assist you with the return process. Your satisfaction is important to us, and we're here to help!

Valutata 5 stelle su 5

Very nice Shapewear

I love this site. I had watch someone online talking about thier shapewear and Google it to look at the items and 💘 it this going to be my go to site for now on

12 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you so much for your wonderful feedback! We're thrilled to hear that you love our shapewear and that you found us through online recommendations. Your support means a lot to us, and we look forward to being your go-to site for all your shapewear needs! If you have any questions or need assistance, feel free to reach out. Happy shopping! 💖

Valutata 1 stelle su 5

Initial Discount was not applied

Initial Discount was not applied

8 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Dear Customer,

Thank you for your feedback. We sincerely apologize for the inconvenience caused by the initial discount not being applied to your order. This is not the experience we want for our customers.

Please reach out to our customer service team at service@shapshe.com, and we will do our best to resolve this issue for you. Your satisfaction is our priority, and we appreciate your understanding.

Thank you for bringing this to our attention.

Best regards,
US.shapshe.com

Valutata 5 stelle su 5

It’s so effective and comfortable too

It’s so effective and comfortable too.

5 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Dear Customer,

Thank you so much for your wonderful feedback! We are thrilled to hear that you find our product effective and comfortable. Your satisfaction is our top priority, and it's great to know that we are meeting your expectations.

If you have any further comments or suggestions, please feel free to share. We appreciate your support and look forward to serving you again!

Best regards,
US.shapshe.com

Valutata 1 stelle su 5

I spent $125.00 and needed to return…

I spent $125.00 and needed to return the items. The email you need to contact for your return will not let you sen a email to return the items. I really wish I would have read these reviews before I ordered them. Poor business you should be ashame. If I could give them a 0 I would do not order from them.

2 luglio 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Dear Customer,

Thank you for sharing your experience with us. We sincerely apologize for the difficulties you encountered while trying to return your items. We understand how frustrating this can be, and we are committed to resolving this issue as quickly as possible.

Please contact our customer service team directly at service@shapshe.com. We are here to assist you with your return and ensure that you receive the support you need.

Your feedback is invaluable, and we take it seriously as we strive to improve our services. We appreciate your patience and understanding.

Best regards,
US.shapshe.com

Valutata 4 stelle su 5

a more detailed description of what I…

a more detailed description of what I am purchasing would help. Better pictures as well

28 giugno 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Dear Customer,

Thank you for your valuable feedback! We appreciate your suggestion for more detailed descriptions and better pictures of our products. Your input is essential in helping us enhance our offerings and provide a better shopping experience.

We are continually working to improve our product listings, and your comments will certainly be taken into consideration. If you have any specific products in mind that you would like to see improved, please feel free to let us know!

Thank you for your support, and we look forward to serving you again soon!

Best regards,
US.shapshe.com

Valutata 1 stelle su 5

Scammers

I have been fighting with this company for a simple return request. They refuse to give me instructions how to return a swimsuit I purchased from them!!
I purchased the item in an xl. I then purchased it in a L. Now I have two of the same swimsuits. Buyer Beware!!

10 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Credit card problem on three cards that have no

I tried to buy three of your bras. I used one credit card twice. It said it had a problem with my card is fine Two different cards and it said it had a problem. So now I’m gonna cancel these cards and if I find anything that even remotely looks like it’s coming from you, let’s just say my husband’s sister works for the FBI. I know this sounds like bullshit, but it’s true. Lisa, Lord.

27 giugno 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Dear Lisa,

Thank you for your feedback. We sincerely apologize for the frustration you experienced while trying to make your purchase. After reviewing our records, we were unable to locate any orders associated with your name or the credit cards mentioned.

If you could provide us with more details, such as the email address used or any order confirmation numbers, we would be happy to investigate further. Please reach out to our customer service team at service@shapshe.com so we can assist you.

We appreciate your understanding and patience as we work to resolve this issue.

Best regards,
US.shapshe.com

Valutata 5 stelle su 5

It was easy to review things

It was easy to review things, decide yeah or nay. Hopefully going to love the items as they appear comfy~ than I've got a new place to shop. 😁

23 giugno 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Dear Customer,

Thank you for your fantastic feedback! We’re delighted to hear that you found it easy to browse and make decisions about your purchases. We strive to create a comfortable shopping experience, and it’s wonderful to know that you’re excited about the items.

We hope you love your new purchases as much as we do! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Welcome to our shopping family! 😁

Best regards,
US.shapshe.com

Valutata 5 stelle su 5

It’s ease of ordering

It’s ease of ordering

17 giugno 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Dear Customer,

Thank you for your positive feedback! We're thrilled to hear that you found the ordering process easy. Our goal is to make shopping as seamless as possible, and your satisfaction means a lot to us.

If you have any suggestions or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again!

Best regards,
US.shapshe.com

Valutata 4 stelle su 5

The huge variety of items to select…

The huge variety of items to select from. Hope the fit and look like what's on the website

11 giugno 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for your positive feedback! We're thrilled to hear that you appreciate the variety of items we offer. We strive to ensure that our products fit and look just like they do on our website. If you have any questions or need assistance with your order, feel free to reach out. We hope you enjoy your purchase!

Valutata 1 stelle su 5

The bras fit terribly

The bras fit terribly. Did not match the size that I ordered and uncomfortable. My boobs were falling out of the bottom of the bra. Don’t waste your money. I wouldn’t buy anything from this company anymore.

10 giugno 2025
Non scritta su invito
Logo di Us Shapshe

Risposta di Us Shapshe

Thank you for your feedback, and we sincerely apologize for the issues you've experienced with the bras. We understand how frustrating it can be when products do not meet your expectations, especially regarding fit and comfort. Your comments are valuable, and we take them seriously as we work to improve our sizing and quality. If you haven't already, please reach out to our customer service team for assistance with your order. We want to make this right for you. Thank you for bringing this to our attention.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

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Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

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La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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