us.motelrocks.comRecensioni 

160
TrustScore 3 su 5

3,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

For the last five years I find myself continuing to go back to Motel Rocks for new pieces whether basic tees and tanks or dresses for special occasions. It is a brand that is starting to become a par... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The jeans have a strong vinegar smell as soon as you open them, the quality isn’t worth the price tag. And definitely not curvy friendly if you have a smaller waist and a thicker bottom, it’s tight at... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve never heard of this company and I was looking for a specific pair of shorts for my daughter who is extra tall and skinny. Most companies don’t carry and xxs so I was presently surprised. The shor... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I still haven’t gotten my package. I sent an email with the correct delivery address and asked if it could be resent to that address. The problem was, I added my old address which had a different stre... Leggi di più

L'azienda ha risposto

3,0

Nella media

TrustScore 3 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,0

Tutte le recensioni

(160)

159 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Everything fit amazing and love how…

Everything fit amazing and love how long the pants are

18 maggio 2026
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Risposta di us.motelrocks.com

Hi Kelbi, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and hope to see you shopping with us again!

Motel x

Valutata 5 stelle su 5

i love the quality!

20 maggio 2026
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Risposta di us.motelrocks.com

Hi Sori, thank you for your review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!

Motel x

Valutata 5 stelle su 5

great overall

My jeans were too big originally. The return was pretty easy and new pair of jeans came perfectly

20 maggio 2026
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Risposta di us.motelrocks.com

Hi Adrieane, thank you for leaving a review. I am so pleased to hear that you have been happy with the returns service provided and I hope to see you shopping with us again!

Motel x

Valutata 1 stelle su 5

I ordered this dress for my high school…

I ordered this dress for my high school graduation. I payed extra for 2-3 day shipping and it didn’t come on time for my graduation. I ordered it on the 19 and it came on the evening of the 23. Very disappointing.

19 maggio 2026
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Risposta di us.motelrocks.com

Hi Nili, I am sorry to hear that your parcel did not arrive when expected - please make sure to reach out to the customer service team if you have any delivery issues as they will be able to take a look into this further for you. I apologise for the inconvenience caused.

Motel x

Valutata 5 stelle su 5

came in quick

came in quick, looks just like the pictures on the website and the quality is extremely comfy. especially for the mesh shirts, i could sleep in them if i wanted to!!

4 maggio 2026
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Risposta di us.motelrocks.com

Hi Carley, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!

Motel x

Valutata 1 stelle su 5

i didn’t get my package and i can’t…

i didn’t get my package and i can’t even track it. i never buy expensive clothes for myself and this was supposed to be a treat to myself and i have no idea where it is

11 maggio 2026
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Risposta di us.motelrocks.com

Hi Danica, I am sorry to hear that you are having trouble with your shipment tracking . It looks like the tracking link provided with your order confirmation has recent updates - if you need any further information please make sure to reach out to the customer service team.

Motel x

Valutata 1 stelle su 5

My shirt showed up with a ripped seam…

My shirt showed up with a ripped seam under one of the armpits and the picture showed a zipper on the back, but the zipper was on the side and didn’t filly unzip.

18 maggio 2026
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Risposta di us.motelrocks.com

Hi Lex, I am sorry to hear that this has happened - I can see that you have reached out to the customer service team and someone will be in touch with you as soon as possible to get this resolved. I apologise for the inconvenience caused.

Motel x

Valutata 1 stelle su 5

My package has no new info after a week…

My package has no new info after a week and a half

18 maggio 2026
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Risposta di us.motelrocks.com

Hello, I am sorry to hear that you have not yet received your parcel - it looks like there has been a tracking update within the last few days. Please reach out to the customer service team so that they can provide you with any further information you need!

Motel x

Valutata 1 stelle su 5

My package is nowhere to be found…

My package is nowhere to be found…. Not in my front door and not in my mailbox. Please get back to me

18 maggio 2026
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Risposta di us.motelrocks.com

Hi Paige, I am sorry to hear that you have not been able to locate your parcel - I can see that you have reached out to the customer service team and they will take a look into this further for you as soon as possible. I apologise for any inconvenience caused.

Motel x

Valutata 1 stelle su 5

Wrong item

Sent me the wrong item and now I have to return it, and the item I originally wanted is now out of stock.

15 maggio 2026
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Risposta di us.motelrocks.com

Hi Lee, I am very sorry to hear that you had received the incorrect item and that this has now sold out - we will be reviewing this with our warehouse and I apologise for the inconvenience that this has caused.

Motel x

Valutata 5 stelle su 5

Quality of the product was very good &…

Quality of the product was very good & it came in a timely fashion!

15 maggio 2026
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Risposta di us.motelrocks.com

Hi Mary, thank you for your review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!

Motel x

Valutata 5 stelle su 5

return/exchange

jeans were so well made sizing is so accurate and has such a great range, also my return/exchange was made so easy!!

8 maggio 2026
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Risposta di us.motelrocks.com

Hi Adele, thank you for your review. I am glad to hear that you have been happy with your order and the returns service provided - I hope to see you shopping with us again!

Motel x

Valutata 1 stelle su 5

I didn’t receive my package even though…

I didn’t receive my package even though it says delivered!

13 maggio 2026
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Risposta di us.motelrocks.com

Hi Amulya, I am sorry to hear that you have not received your parcel - please make sure to reach out to the customer service team so that they can help you out. I apologise for the inconvenience caused.

Motel x

Valutata 1 stelle su 5

Never recieved my package

Never recieved my package. Horrible customer service.

6 maggio 2026
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Risposta di us.motelrocks.com

Hi Alex, I am very sorry to hear that you have not received your order - I can see that you are currently in touch with the customer service team regarding this issue, please make sure to keep in touch so that they can get this resolved as soon as possible for you. I apologise for any inconvenience caused.

Motel x

Valutata 5 stelle su 5

Loved the clothes

Loved the clothes, happy to see that it shipped in my mailing box. Will buy again!

6 maggio 2026
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Risposta di us.motelrocks.com

Hi Simone, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again soon!

Motel x

Valutata 1 stelle su 5

SHEIN QUALITY

SHEIN QUALITY. Makes sense because everything is from china but genuinely some of the worst quality pieces i've ever felt. Overpriced SHIT

11 maggio 2026
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Risposta di us.motelrocks.com

Hi Zoe, I am very sorry to hear that you have not been happy with your order and your feedback will be passed on to the relevant team. I apologise for any inconvenience caused.

Motel x

Valutata 1 stelle su 5

runs way too big

I bought two pairs of pants in my usual size and after referring to the size chart, and they were SO big and long! My initial thought was maybe they sent the wrong size. Sizing was also very inconsistent between the two styles.

11 maggio 2026
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Risposta di us.motelrocks.com

Hi Anna, I am sorry to hear that you have experienced an inconsistency with the sizing of your items - please make sure to reach out to the customer service team with some further details of the issue so that they can help you out. I apologise for any inconvenience caused.

Motel x

Valutata 5 stelle su 5

sizing

sizing is different then regular places, but if you know your size then their jeans fit great!!

11 maggio 2026
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Risposta di us.motelrocks.com

Hello, thank you for your review. I am glad to hear that you have found your fit in the jeans and hope to see you shopping with us again!

Motel x

Valutata 2 stelle su 5

I always buy the same pants in the same…

I always buy the same pants in the same style, not sure if it’s the material or what but my most recent purchase didn’t fit me. Very wide and long. I always get the same size. I had to alter them myself.

11 maggio 2026
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Risposta di us.motelrocks.com

Hi Bianca, I am very sorry to hear that your most recent item did not fit as expected - please make sure to always reach out to the customer service team if you experience an issue like this so that they can help out. I apologise for the inconvenience caused.

Motel x

Valutata 5 stelle su 5
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Risposta di us.motelrocks.com

Hi Ethel-Jana, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!

Motel x

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