Nice quality mats as usual, but colours looked different to how they were online. Returned on this basis only. Turtle mat are transparent in that they state customers must pay for returns. Howeve... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way... Leggi di più
L'azienda ha risposto
Durable mats; wash well; keep their colour well; don't slip, We particularly like the fact that they have remained soft and cuddly for our kids and now our grandkids playing on the floor!
L'azienda ha risposto
We have purchased these mats for many years and have never been disappointed. They wash and wear well. Good value for quality item (especially at sale times). These mats are well received as gifts to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.
Informazioni di contatto
Unit 717 Eddington Way, Birchwood Park, WA3 6BA, Warrington, Regno Unito
- 0345 600 3478
- info@turtlemat.co.uk
- turtlemat.co.uk
4,6
Eccellente
331 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Risposta di Turtle Mat
Hi Geraldine,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat - Laura
Smart safety for us oldies.
The Turtle Mats look great and have given both my husband and I a feeling of greater safety on outside steps, along with our wonderful ex-racing greyhound.
20 settembre 2025
Risposta di Turtle Mat
Good Afternoon,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the product received. This means a lot to us.
Kind Regards,
Turtle Mat - Laura
turtle mats are perfect for our wooden…
turtle mats are perfect for our wooden floors and large dogs to live with each other
18 ottobre 2025
Risposta di Turtle Mat
Hi Evelyn,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the product received.
Kind Regards,
Turtle Mat - Laura
Replaced a set after well over 20 years
Replaced a set after well over 20 years - excellent as ever and washable which is a real bonus - especially for kitchen use.
22 settembre 2025
Risposta di Turtle Mat
Hi Mike,
Thanks for leaving this great review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat - Laura
Traps the dirt and easily washable
Nice addition to our newly carpeted hallway.
Stops marks treading onto carpet.
Worthwhile and fun design.
23 settembre 2025
Risposta di Turtle Mat
Hi Kathryn,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat - Laura
Efficient service
Straightforward on-line ordering. Prompt delivery.
Excellent product.
17 settembre 2025
Risposta di Turtle Mat
Hi Kathryn,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat - Laura
Excellent service and product
Excellent service- had to amend my order and a refund was made quickly. The whole process was smooth and the mats are very good quality!
2 ottobre 2025
Risposta di Turtle Mat
Hi Renate,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
I love my mats
I love my mats! I bought 5. They are colorful and so pretty, and help keep my floors clean on top of it!
17 ottobre 2025
Risposta di Turtle Mat
Hi Joanne,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Risposta di Turtle Mat
Hello Sally,
Thank you for taking the time to leave us a review. I am so glad that you were able to find the perfect mat for your home. We hope that you shop with us again in the future.
Joseph - The Turtle Mat Team
Great quality …
Ordered to replace one we’ve had for years, a bit more expensive than some other brands but are great quality worth paying the extra. Came quicker than expected.
16 settembre 2025
Risposta di Turtle Mat
Hello,
Thank you for taking the time to leave us a review. I am so glad that your order arrived quickly, and that you are pleased with your new mats. We hope you shop with us again in the future.
Joseph - The Turtle Mat Team
I have bought them before because I was…
I have bought them before because I was so happy with them. With four dogs in the house they get a lot of use.
17 ottobre 2025
Risposta di Turtle Mat
Hello Victoria,
Thank you for taking the time to leave us a review. I am so glad that you are happy with your Turtle Mat, and that it is already protecting your home against your dog's muddy paws.
Joseph - The Turtle Mat Team
Thought was expensive for a mat but…
Thought was expensive for a mat but worth the money
11 ottobre 2025
Risposta di Turtle Mat
Hello Angela,
Thank you for taking the time to leave us a review. I am so glad that you are happy with your Turtle Mat. We hope you shop with us again in the future.
Joseph - The Turtle Mat Team
Risposta di Turtle Mat
Hello Gloria,
Thank you for taking the time to leave us a review. I am so glad that you are happy with the choice of designs we offer and that you were able to find the perfect mat for your home! We hope to have you shop with us again in the future.
Joseph - The Turtle Mat Team
Risposta di Turtle Mat
Hello,
Thank you for taking the time to leave us a review. I am so glad that you are happy with your Turtle Mat. We hope you shop with us again in the future.
Joseph - The Turtle Mat Team
underwhelmed by the colour quality
underwhelmed by the colour quality - looks very faded and nothing like the vivid images shown online sadly. Can't see it lasting long once it has been through the wash.
9 ottobre 2025
Non scritta su invito
Risposta di Turtle Mat
Hi Sue,
Thank you for taking the time to share your feedback. We’re very sorry to hear that the colour and quality of your mat hasn't met expectations. The images on our website are intended to give as true a representation as possible, but we understand that colour can sometimes appear differently in person.
If you haven't already, our customer service team would be happy to look into this further for you, please do get in touch at info@turtlemat.co.uk.
Your comments are really helpful to us as we continue to ensure that our products reflect the high standards and care we aim for in everything we do.
Kind regards,
Joseph - The Turtle Mat Team
I have 6 of these Turtle door mats
I have 6 of these Turtle door mats, bought 6 years ago and they are still going strong! I use them in my conservatory doorways and from kitchen into lounge.
I wash them (2 at a time) in washing machine about once or twice a year and they come up like new. Non slip and vacuum well.
Highly recommend!
6 ottobre 2025
Non scritta su invito
Risposta di Turtle Mat
Hi Carolyn,
Thank you for taking the time to leave a review. I'm so pleased to hear that your Turtle Mats are still working hard to protect your home against the element all these years later.
Kind regards,
Joseph - The Turtle Mat Team
Great service
I purchased a bespoke front door mat as a house warming present. The service was superb, mat arrived within a few days, emails answered promptly in a polite tone.
I would whole heartedly recommend Turtle Mat. Thank you & keep up the good work ..
13 agosto 2025
Risposta di Turtle Mat
Hi Lynn,
Thank you for taking the time to leave such a glowing review. I'm so glad to hear that you are happy with your order and the service that you received.
Kind regards,
Joseph - The Turtle Mat Team
The door mat has held up well
The door mat has held up well, I think it's been nearly 2 years since I purchased it. It washes easily in the home washing machine and is a good size for our doorway and it catches dirt well. The colour is nice. I like the pattern.
The only issue I had was the rubber coating on the bottom reacted with the Bona coated hard wood flooring we have. I'm not taking any stars off for this as it isn't necessarily an issue with the mat. There was no way of knowing this would happen. I purchased an underlay and have the mat on top of that to stop the rubber melting to the floor.
28 settembre 2025
Love Turtle mats
Love Turtle mats, often imitated but rarely equaled. With dogs in the house there are mats in all strategic positions, soaking up muddy paw marks and mud from boots. If I had a criticism it would be that delivery was not the fastest, but in fairness that’s only because we are so used to very speedy delivery today. Overall a very positive experience.
28 settembre 2025
Risposta di Turtle Mat
Hi Peter
Thank you for taking the time to write a review. I am so glad that you are happy with your Turtle Mat, and that it is already working hard to protect your home against muddy paws.
Kind regards,
Joseph - The Turtle Mat Team
Great choice of styles and colour…
Great choice of styles and colour combinations and a very practical, easy -to-clean product.
3 settembre 2025
Risposta di Turtle Mat
Hi Michael,
Thank you for taking the time to write a review. I'm glad to hear that you are happy with your new Turtle Mat, and that it is proving easy to clean.
Kind regards,
Joseph - The Turtle Mat Team
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