Nice quality mats as usual, but colours looked different to how they were online. Returned on this basis only. Turtle mat are transparent in that they state customers must pay for returns. Howeve... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way... Leggi di più
L'azienda ha risposto
Durable mats; wash well; keep their colour well; don't slip, We particularly like the fact that they have remained soft and cuddly for our kids and now our grandkids playing on the floor!
L'azienda ha risposto
We have purchased these mats for many years and have never been disappointed. They wash and wear well. Good value for quality item (especially at sale times). These mats are well received as gifts to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.
Informazioni di contatto
Unit 717 Eddington Way, Birchwood Park, WA3 6BA, Warrington, Regno Unito
- 0345 600 3478
- info@turtlemat.co.uk
- turtlemat.co.uk
4,6
Eccellente
331 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
I had a problem with a delivery charge…
I had a problem with a delivery charge which was sorted very promptly
31 marzo 2026
Risposta di Turtle Mat
Hi Linda,
Thanks for your review.
It's great to hear you were happy with your shopping experience.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Hi Michelle,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Variable. Colour not as shown on website.
We bought 2 mats, one for indoors, and one outdoor doormat. The outdoors mat seems fine so far at least, seems to be good quality, though we've not had a wet day yet to test how well it deals with that. Not at all impressed with the colour of the indoor mat - it was described as bright stripes, and the picture looked like vibrant deep colours. In reality I'd describe it as mostly pastel colours. Not at all what I was hoping for to brighten our kitchen, and definitely not something I would have chosen. I've not tried to return it because the day it arrived we had lots of guests arriving, and I really wanted it to try and contain some of the dirt from people walking in. It does seem to be doing a reasonable job of that (though again it's not been challenged by wet weather yet) but I feel the colour makes it look cheap. It certainly does not look like it cost even the sale price I paid for it. I'm only giving 3 stars overall because the outdoor mat seems good.
1 aprile 2026
Risposta di Turtle Mat
Hi Jo,
Thanks for taking the time to leave a review.
It's such a shame to hear you were unhappy with your indoor mat on this occasion but it's great to hear you've managed to make use of it.
Sadly, I can't find any details that this issue has been raised to us prior to this review. Please don't hesitate to contact us on email with some photos if you would like to discuss this further. We're here to help.
Kind Regards,
Turtle Mat
Brilliant little mat
I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way is perfect. Got it in the Easter sale - really fast delivery. These mats are very effective at trapping moisture and dirt. My previous ones at the old house were washed regularly and always came out looking great.
31 marzo 2026
Risposta di Turtle Mat
Hi Annie,
Thanks for taking the time to leave this great review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Latest addition to our turtle mats collection
We have a houseful of turtle mats but the downstairs loo had missed out. Situation now resolved with the latest addition. I should buy shares in the company!
31 marzo 2026
Risposta di Turtle Mat
Hi Robin,
Thanks for taking the time to leave a review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
Great summer design for my garden room…
Great summer design for my garden room . Excellent quality as always . Arrived promptly and well packaged.
31 marzo 2026
Risposta di Turtle Mat
Hi Tracey,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Brilliant mats that soak up the mud and…
Brilliant mats that soak up the mud and then wash.
31 marzo 2026
Risposta di Turtle Mat
Hi Ann,
Thanks for taking the time to leave a review.
It's great to hear you love your mat.
Kind Regards,
Turtle Mat
We have purchased these mats for many…
We have purchased these mats for many years and have never been disappointed. They wash and wear well. Good value for quality item (especially at sale times). These mats are well received as gifts too. Fast delivery means you're not left waiting too long.
31 marzo 2026
Risposta di Turtle Mat
Hi Sarah,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Hi Karen,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Hi Diane,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Hi Jane,
Thanks for taking the time to leave a review.
We're glad to hear you love our mats, this means a lot to us.
Kind Regards,
Turtle Mat
I have purchased loads of Turtle Mats…
I have purchased loads of Turtle Mats and they are always fantastic - these ones are so pretty but practical and non slip - love them
30 marzo 2026
Risposta di Turtle Mat
Hi Catherine,
Thanks for taking the time to leave a review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
Looks expensive but high quality and durability
They look expensive for a mat but the last one we had through 8 years of heavy traffic and it’s a quality product.
30 marzo 2026
Risposta di Turtle Mat
Hi Martin,
Thanks for taking the time to leave a review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
Replacing my previous turtle mats to a…
Replacing my previous turtle mats to a different colour. Nice mat but the quality isn't as good as my previous mats. They do not seem as thick and as heavy, but like the colour. Have kept, but only hoping for good washing experience.
30 marzo 2026
Risposta di Turtle Mat
Good Afternoon,
Thanks for taking the time to leave a review.
We're sorry to hear you were unhappy with the quality of your mat on this occasion. We appreciate all feedback, good and bad and I will certainly pass your comments onto our production team for review.
Should you wish to discuss this further, please don't hesitate to send an email to info@turtlemat.co.uk and we will be happy to help.
Kind Regards,
Turtle Mat
Excellent mats
The mats are excellent and just what we needed. Robust and nice to look at. Delivery quick
25 marzo 2026
Risposta di Turtle Mat
Hi Alison,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Seem to work okay and hope will keep…
Seem to work okay and hope will keep our wooden floor cleaner the rubella rug is very nice
Impossible to hoover why !!!
25 marzo 2026
Risposta di Turtle Mat
Hi Richard,
Thanks for your review.
It's lovely to hear you were happy with your order experience. If you have any questions, please don't hesitate to reach out on email.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Hi Ian,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Hi Hamo,
Thank you for taking the time to leave a review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Easy ordering process and quick…
Easy ordering process and quick delivery
I ordered on the Sunday and the mats arrived on Wednesday with regular updates and tracking for the delivery
3 marzo 2026
Risposta di Turtle Mat
Hi Carol,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Our fifth purchase
This the fifth mat we have had from Turtle Mat. Three are outside and two are inside. We cannot fault the quality of them. The indoor ones wash beautifully and the outdoor ones still look good and we have moved house and put them in new places! I wouldn't hesitate to recommend.
2 marzo 2026
Risposta di Turtle Mat
Hi Elspeth,
Thanks for taking the time to leave this great review.
It's nice to hear you love our mats so much, this means a lot to us.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
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