Nice quality mats as usual, but colours looked different to how they were online. Returned on this basis only. Turtle mat are transparent in that they state customers must pay for returns. Howeve... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I’ve been using these mats for years. We’ve downsized and renovated and are buying these mats again. This is the first a small one for our the sliding door onto our decking. The design and colour way... Leggi di più
L'azienda ha risposto
Durable mats; wash well; keep their colour well; don't slip, We particularly like the fact that they have remained soft and cuddly for our kids and now our grandkids playing on the floor!
L'azienda ha risposto
We have purchased these mats for many years and have never been disappointed. They wash and wear well. Good value for quality item (especially at sale times). These mats are well received as gifts to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
For over 30 years, Turtle Mat has been helping to keep Britain's floors cleaner for longer with our highly durable doormats and runners. Made with super absorbent recycled cotton fibres, the machine washable Turtle Mat stops 95% of dirt, dust and moisture from entering your home.
Informazioni di contatto
Unit 717 Eddington Way, Birchwood Park, WA3 6BA, Warrington, Regno Unito
- 0345 600 3478
- info@turtlemat.co.uk
- turtlemat.co.uk
4,6
Eccellente
331 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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Le persone hanno visualizzato anche
Outdoor mat??
Nice looking mat but not what I’d normally use for outdoors as it’s very thin - hence four stars instead of five.
25 febbraio 2026
Risposta di Turtle Mat
Hi Frank,
Thanks for your review.
It's a shame to hear you weren't happy with your mat. Please don't hesitate to send us over some photos on email and we can take a look.
Kind Regards,
Turtle Mat
Have contacted turtle Mat after excess shedding and not laying flat …
Have contacted turtle Mat after purchasing in December due to excess shedding of my two mats and the fact that they are not laying flat after months of use. I am getting a full hoover container full every two days from these mats and after previously having turtle mats know this is not the usual standard. Disapppointed with your customer service department who can only advise me to wash the mats... These are brand new why would I wash them!also this is not stated on the website as a before use recommendation or I would not have purchases.
Would never recommend this brand again to anyone, the quality is not like it used to be.
1 marzo 2026
Non scritta su invito
Risposta di Turtle Mat
Good Morning,
Thanks for your review.
We're really sorry to hear you were unhappy with your experience with Turtle Mat, this is of course not what we want, we want all customers to have a positive shopping experience.
We recommend on our website that all mats are washed prior to use to maximise performance, we are sorry if you feel this wasn't clear.
I can see you've been in touch with our customer service department and this has now been resolved.
If you would like to discuss this further, please don't hesitate to get in touch and we will be happy to help.
Kind Regards,
Turtle Mat
Prompt delivery- excellent product
Prompt delivery- excellent product. bought because we had bought one a few years ago and it’s still giving great service! easy to wash. much better than cheaper products that lose their grip and absorbency. Looks smart too
23 febbraio 2026
Risposta di Turtle Mat
Good Morning,
Thanks for taking the time to leave a review.
It's great to hear you love our mats so much, this means a lot to us.
Kind Regards,
Turtle Mat
Easy to order
Easy to order, have had a turtle mat before so can trust the quality, came very quickly. All good.
23 febbraio 2026
Risposta di Turtle Mat
Good Morning,
Thanks for your review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat
There must be a mistake I did not buy a…
There must be a mistake I did not buy a mat in 2025 and have submitted a review for my last one Anyway as I keep having reminders here goes Tirtle mats are the only doormats that I would buy Have tried cheaper similar looking Not in the same league as British Turtle Mat company They are the best and the most hardwearing Wag well and brilliant quality
28 settembre 2025
Risposta di Turtle Mat
Good Afternoon,
Thanks for your review.
It's great to hear you love our mats, this means a lot to us.
Kind Regards,
Turtle Mat
Excellent product.
Quick delivery.
Excellent product; this is the 3rd may I have bought and I will be buying again.
23 febbraio 2026
Risposta di Turtle Mat
Hi Sue,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Great product, delivered on time
Great product - great service. Very happy - thank you!
24 novembre 2025
Risposta di Turtle Mat
Hi Jennifer,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality.
Kind Regards,
Turtle Mat
Fluff everywhere very poor quality…
Fluff everywhere very poor quality nowhere near as good as they used to be no rubber perimeter I won’t be purchasing again
26 gennaio 2026
Non scritta su invito
Risposta di Turtle Mat
Hi Keith,
Thanks for taking the time to leave a review.
We're sorry to hear you're unhappy with your mat. New mats will have excess lint to start with, even after the first wash, but they tend to settle down once they've had a bit of wear and a wash. We recommend washing our mats when they arrive and that you lift and launder them monthly. The initial wash will help to remove any excess cotton from production.
Please don't hesitate to contact us on email with some photos and we can help further.
Kind Regards,
Turtle Mat
Love knowing that these mats will last…
Love knowing that these mats will last for at least 5 years!
26 gennaio 2026
Risposta di Turtle Mat
Hi Jacky,
Thanks for your review.
We're glad to hear you love your mat.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Hi Tracy,
Thanks for taking the time to leave a review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with your mat.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Hi Lou,
Thanks for taking the time to leave this great review.
We're glad to hear you love your mat.
Kind Regards,
Turtle Mat
Risposta di Turtle Mat
Hi Dominique,
Thank you for taking the time to leave this great review.
I am very happy to see that you were pleased with your order experience and product quality. This means a lot to us.
Kind Regards,
Turtle Mat
Very fast efficient service as usual…
Very fast efficient service as usual have been using these mats for years they just ‘do the job’
26 gennaio 2026
Risposta di Turtle Mat
Hi Elaine,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Ease of ordering
Ease of ordering, speed of delivery, and it looks so much better than my previous mat - it is very effective as an outdoor mat despite not showing the mud from boots.
26 gennaio 2026
Excellent quality, lovely design
I bought two door mats as replacements for 2 which have finally worn out through use and washing! They are perfect. Lovely quality, great colour and design, they have brightened up my kitchen/diner doorway and porch, and and I'm sure they'll wash as well as the old ones. Well worth the money. Delivery was great. Thank you.
30 dicembre 2025
Risposta di Turtle Mat
Hi Louise,
Thanks for taking the time to leave this great review. We're pleased to hear you love our mats so much.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat
Can be used many,many times and years.
I have over the years had many Turtle Mats. They are very hard working and clean mud etc that could be brought into the house.After use by the back doors,I move them to the garage where they continue to do many jobs.
18 gennaio 2026
Risposta di Turtle Mat
Hi Jackie,
Thanks for taking the time to write this great review.
We are pleased to hear you love our mats so much, this means a lot to us.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
These are fabulous mats
These are fabulous mats, super absorbency, washable, and long lasting. They will fade over time but I am talking years and after many washes!
They are fantastic to tumble dry. Wouldn’t buy any other mat. Have them in door entrances and in the caravan. They are beautifully styled.
30 dicembre 2025
Quick and efficient delivery
Quick and efficient delivery. Wonderful products with beautiful designs.
30 dicembre 2025
Risposta di Turtle Mat
Good Morning,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
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