Do not use this company they are liars and offer no after sales service we n Booked through Gregor who was helpful at first but once we had paid our money, they didnt want to know. The hotel was a... Leggi di più
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Booked a cheeky long weekend away to Spain, abraham was super helpful kind and knowledgeable got me a cracking deal thank you so much
First time booking with Traveltrek and can't fault it. Karan who was our contact was absolutely brilliant. He took time to look around and get us the best option for our dates and stay in Lanzarote.... Leggi di più
Nick was such a good help when I was booking my holiday. Made things feel straight forward and was patient while I struggled to make decisions. Would definitely recommend speaking with him if using tr... Leggi di più
Dettagli dell'azienda
- Agenzia di viaggi in crociera
- anche in
- Agenzia di biglietti aerei
- Agenzia viaggi
- Sito di raccolta di viaggi
- Tour operator
Scritti dall'azienda
Travel Trek is one of the leading ATOL-certified UK Travel Companies selling holidays since 2016 with excellent seller support. We do all the tailor-made packages flying from any part of the UK to any destination across the Globe. We do self-catering, bed & breakfast, half board, full board and all-inclusive packages at a very competitive price in the market. Our award-winning services consistently rank among the best agencies in the UK market. We book holidays based on budget-friendly and as per the client's requirements. Our top-notch services gave us more than 30% of retained customers. The best thing about Travel Trek is that we look forward to being customer-centric and following up with clients until they return from the holiday.
Informazioni di contatto
20-22, N1 7GU, Wenlock Road London, Regno Unito
- 02080504143
- info@traveltrek.co.uk
- traveltrek.co.uk
4,2
Molto buono
264 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Gregor is an absolute awesome guy at…
Gregor is an absolute awesome guy at Traveltrek.
This is the second time he has helped me to book an holiday!
Always their when you need him, willing to listen to all your needs, and gets you what you are asking for! Top man Gregor 👌
30 marzo 2026
Non scritta su invito
So easy to book
So easy to book no hidden costs understood exactly what I wanted
26 marzo 2026
Non scritta su invito
Karan was Top Class
Karan was brilliant from start to finish. He even found us a better hotel for our stay in 3 weeks time, and made sure we would have a really good room for our stay. Nothing was too much. I have saved his Number and will be ringing him when we get back from Tunisia to book our week in May.
25 marzo 2026
Non scritta su invito
All inclusive holiday
Second time I have used TravelTrek. Really easy to use and Rachel has been very helpful and has helped me to book a great holiday at a very reasonable price.
3 marzo 2026
Non scritta su invito
Jackson S
Jackson S
Great help with booking a holiday for me and the kids.Would recommend
24 febbraio 2026
Non scritta su invito
Egypt all inclusive
Went to Hurgurda in January, I can't thank Gregor from travel trek enough. The hotel was amazing and I will definitely be using Gregor again on my next trip to Egypt. So thank you for all the advice to make it a memorable holiday 👍👌
9 gennaio 2026
Non scritta su invito
Extremely helpful and very…
Extremely helpful and very knowledgeable ,gave very good advice, definitely use again 👍
11 febbraio 2026
Non scritta su invito
Good representative
7 febbraio 2026
Non scritta su invito
Feel good factors
From inquiry to booking, Rachel was very calm, composed, helpful and friendly, She made our holiday booking very smooth and stressless.
Thanks Rachel
27 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Chetan Visavadia,
Thank you for your lovely review.
We are so pleased to hear that Rachel was able to support you with such care and professionalism, making your booking journey smooth and stress-free.
Thank you for your trust in Travel Trek — we truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
Travel Trek Team
Joshua the manager was extremely…
Joshua the manager was extremely professional and helpful
27 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Bill,
Thank you for your kind review.
We are delighted to hear that Joshua provided you with professional and helpful service. Strong leadership and customer-focused support are key to delivering the high standards we aim to maintain across Travel Trek.
Your feedback is truly appreciated, and we will be sure to share your kind words with Joshua.
We look forward to assisting you again in the future.
Best Regards,
Travel Trek Team
Was absolutely amazing went above and…
Was absolutely amazing went above and beyond to help me book our first family holiday would recommend 100 percent to book with Greg 😄
24 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Sara Taylar,
Thank you so much for your fantastic 5-star review.
We are truly delighted to hear that Greg went above and beyond to help you book your first family holiday. We understand how special and important these moments are, and we are proud to be part of your travel journey.
Your recommendation means a great deal to us, and we truly appreciate your trust in Travel Trek.
We wish you and your family an amazing and memorable holiday, and we look forward to assisting you again in the future.
Best Regards,
Travel Trek Team
So far Gregor has made the booking…
So far Gregor has made the booking seamless so hopefully the holiday is going to be pure delightful I enjoyed my time in December so now looking forward to revisiting in February!!
16 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Dean Jones,
Thank you for your fantastic feedback and for choosing Travel Trek again.
We are thrilled that Gregor was able to make your booking smooth and stress-free. Knowing you had such a great experience previously and are excited to travel again soon is wonderful to hear.
We look forward to helping make your upcoming trip just as delightful.
Best Regards,
Travel Trek Team
Gregor has been amazing!
I have made multiple bookings with Gregor and as always they are excellent!
He always pays attention to every small detail and ensures that we have a smooth trip. Thank you so much for helping and making our holidays enjoyable and easy.
15 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Maria Mughal,
Thank you for your continued support and fantastic feedback.
We are extremely pleased to hear that Gregor has consistently provided you with excellent service and attention to detail. Delivering smooth, stress-free travel experiences is at the heart of what we do.
Your loyalty and kind words are greatly appreciated, and we are proud to support your holiday plans time and time again.
We look forward to helping you plan your next trip.
Best Regards,
Travel Trek Team
Gregor has the patience of a saint. 10/10
How lucky do I feel that Gregor responded to our live chat! He has been so helpful! We’ve booked a break with him for Spring time but was so impressed at how simple he has made the process we have decided to get something booked now for autumn also. He is now our travel advisor for life! 5* for Gregor!
17 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Rhian Mills,
Thank you for your fantastic review — it truly means the world to us.
We are delighted that Gregor was able to assist you so effectively and make the whole process feel easy and seamless. Hearing that you’ve trusted us with multiple bookings and see Gregor as your go-to travel advisor is incredibly rewarding for our team.
Thank you for your trust, your loyalty, and your recommendation.
We look forward to helping you create many more amazing travel memories.
Best Regards,
Travel Trek Team
We chose to book another holiday with…
We chose to book another holiday with Gregor as he has always given us the best price available. We also liked that he gave us time and options to consider, before we booked. I would highly recommend booking a holiday with Gregor, as I felt the quality and support was of high quality and value for money.
18 dicembre 2025
Non scritta su invito
Risposta di Traveltrek
Dear Mary Turner,
Thank you so much for your kind review and for booking with us again.
Building long-term relationships with our customers is incredibly important to us, and it’s fantastic to know that Gregor has been able to consistently support you with the best options and pricing.
We are pleased you found the experience to be high quality and great value for money — this is exactly what we strive to deliver every day.
Best Regards,
Travel Trek Team
Thank you for recommending us, and we look forward to assisting you again in the future.
Gregor
Quality service. And easy booking. Gregor was very helpful
16 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Duncan Murray,
Thank you for sharing your experience and for your 5-star rating, Gregor.
Our goal is to make booking holidays straightforward while delivering outstanding service at every step. Feedback like yours reassures us that we are achieving what we set out to do.
We’re delighted Gregor was able to assist you and make your booking experience even smoother.
Thank you for trusting Travel Trek with your holiday plans.
Best Regards,
Travel Trek Team
Beware of this company.
We have not started our holiday and we are already upset and angry with Traveltrek. This company advertise bucket price holidays but they are rarely available . We dealt with a guy called Edmund in India. He found a holiday in Lanzarote which was attractive but when we looked at the hotel reviews, they were terrible. He then found a 4 star hotel in Fuertaventura but in order to reduce the price he turned it into a 6 day holiday.
We wanted a cheap 7 day holiday. We ended up with a 6 day holiday which is much more expensive than On the Beach for the same hotel and flights. No transfers included. We felt under pressure to book, pay money, check and approve documents. The documents came through by email from India and the text was so small that I missed that we had bought a 6day trip which is not what we wanted Their booking system is all on the phone, not like Jet2, Tui, On the beach, which is done on your laptop. We felt under pressure from their employee and hence we have overpaid for something we don’t want.
. Let’s hope the hotel is ok….
12 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Malcolm Leach,
Thank you for sharing your feedback. While we understand you are disappointed, we do need to clarify the facts of your booking so that others reading this review have an accurate picture of what happened.
You originally contacted us regarding a holiday, and on 08-01-2026, you voluntarily provided full confirmation and consent to proceed with the itinerary and price offered. Before anything was finalised, you were sent every detail for review — including the dates, flights, inclusions, and total cost. You approved these details in writing before we issued any documents.
Your booking confirmation and all documents were then sent within an hour, exactly as agreed. Everything issued to you was correct, complete, and transparent.
Three days later, on 11-01-2026, you contacted us requesting an extra night to be added to the holiday you had already confirmed. We clearly explained the process: any amendments after a confirmed booking would require new availability checks and would be subject to the airline’s and hotel’s live pricing — something we do not control.
At this point, you stated that unless we “covered the cost from our own pocket,” you would leave a negative review on social media. Despite this, one of our managers contacted you within the time frame you requested, discussed the situation thoroughly, and provided clear information about the change options and costs.
Unfortunately, even after providing proper explanations and support, the threat to leave a negative review was repeated, and the review was then posted.
✔️ The customer received correct documents.
✔️ The customer approved the booking details before confirmation.
✔️ The booking was made exactly as requested and consented to.
✔️ The later issue arose only after the customer wanted to add an extra night post-confirmation, which naturally requires additional cost.
✔️ No misleading information or pressure was applied at any stage.
We always strive to provide honest, transparent, and supportive service. While we respect that travel plans can sometimes evolve, it is unfair to place blame on our company for changes requested after the holiday was fully confirmed.
We genuinely hope you still enjoy your stay, but it’s important to ensure that the situation is understood accurately by future customers.
Best Regards,
Travel Trek Team
Gregor is a gem…
Gregor was very helpful as usual he explained the whole process very easily ,and also kept in contact once the whole processing was done very professional, I have booked lots of holidays through gregor because of his honesty sincerity and politeness.
Travel trek ,you have gem of a person working for you,I am already planning another holiday soon which I will ask gregor to assist me with.
Once again great working with you gregor white. Well done keep the good work up.
12 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Kantilal,
Thank you so much for such a thoughtful and generous review. It truly means a lot to us. We’re incredibly happy to hear how much you appreciate Gregor — his honesty, sincerity, and professionalism are qualities we value deeply, and your words reflect exactly who he is.
Knowing that you’ve trusted him with so many of your holidays is the highest compliment we could receive. We’re grateful for your continued support, and it’s wonderful to hear you’re already planning your next trip — Gregor will be more than happy to assist you again.
Thank you once again for sharing your experience. We’re lucky to have customers like you, and even luckier to have Gregor on our team.
Best Regards,
Travel Trek Team
Gregor was so helpful and patient he…
Gregor was so helpful and patient he made booking my trip so enjoyable i had to call a few times as i was needing more info he was always so happy to answer my questions i would definitely book with Traveltrek again
17 dicembre 2025
Non scritta su invito
Risposta di Traveltrek
Dear Yazmin,
Thank you so much for taking the time to share this wonderful review! We’re delighted to hear that Gregor made your booking experience enjoyable and stress-free. His patience and willingness to answer every question is something we’re truly proud of. ✨
It means a lot to know you’d choose to book with TravelTrek again. We’ll be here anytime you need us — ready to help you plan your next amazing getaway! 😊✈️🌍
Best Regards,
Travel Trek Team
Made it very easy for me to book thank…
Made it very easy for me to book thank you , gave me alot of advice
11 gennaio 2026
Non scritta su invito
Risposta di Traveltrek
Dear Anita Devi,
Thank you so much for your lovely review! We’re really glad to hear that the booking process felt easy and that the advice you received was genuinely helpful. That’s exactly the experience we want every customer to have. ✨
We truly appreciate you choosing us, and whenever you're ready for your next getaway, we’ll be right here to help you again! 😊✈️🌍
Best Regards,
Travel Trek Team
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