Do not use this company they are liars and offer no after sales service we n Booked through Gregor who was helpful at first but once we had paid our money, they didnt want to know. The hotel was a... Leggi di più
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Booked a cheeky long weekend away to Spain, abraham was super helpful kind and knowledgeable got me a cracking deal thank you so much
First time booking with Traveltrek and can't fault it. Karan who was our contact was absolutely brilliant. He took time to look around and get us the best option for our dates and stay in Lanzarote.... Leggi di più
Nick was such a good help when I was booking my holiday. Made things feel straight forward and was patient while I struggled to make decisions. Would definitely recommend speaking with him if using tr... Leggi di più
Dettagli dell'azienda
- Agenzia di viaggi in crociera
- anche in
- Agenzia di biglietti aerei
- Agenzia viaggi
- Sito di raccolta di viaggi
- Tour operator
Scritti dall'azienda
Travel Trek is one of the leading ATOL-certified UK Travel Companies selling holidays since 2016 with excellent seller support. We do all the tailor-made packages flying from any part of the UK to any destination across the Globe. We do self-catering, bed & breakfast, half board, full board and all-inclusive packages at a very competitive price in the market. Our award-winning services consistently rank among the best agencies in the UK market. We book holidays based on budget-friendly and as per the client's requirements. Our top-notch services gave us more than 30% of retained customers. The best thing about Travel Trek is that we look forward to being customer-centric and following up with clients until they return from the holiday.
Informazioni di contatto
20-22, N1 7GU, Wenlock Road London, Regno Unito
- 02080504143
- info@traveltrek.co.uk
- traveltrek.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I had great communication with Alex and…
I had great communication with Alex and he sorted out the best deal for us.
Price is amazing and service was exceptional
This company is not very nice was…
This company is not very nice was speaking with a man called Kurt if I new then what I no now there is no chance I would be booking with this company I have tried to change the dates and the lady said that will be 585 please and I said for what she said the holiday is 100% none refundable never herd the likes company’s like the need investigation how can you charge me again for the same thing I have asked to speak to a manager no response this is a shocking company and I will never use them again
Don’t waste your time or money!
Don’t waste your time or money!
After spending hours dealing with them, they changed the hotel at the last min, apparently better for us. In looking then it was a horrendous hotel with the worst reviews. I asked before it was finalised with documents to change the hotel due to this and was told I would have to just pay again. I was told to call a number who would help, waited 4 hours at which point travel documents came through and was told if I’d have done it before that I could have changed it! I did ask before this they are just scammers. I’m not going to let this go! People don’t have endless of thousands of pounds to pay for substandard hotels. Gregor is a lier and scammer!
Absolutely lovely man I connected with…
Absolutely lovely man I connected with regards my up coming holiday absolutely so polite kind and really helped getting me exactly what I asked for lovely man Gregor thankyou so much for everything Gemma
Rang Traveltrek to book a last minute…
Rang Traveltrek to book a last minute holiday today, spoke to a member of the team called Albert who was fantastic.
However I mistakenly booked a holiday to morrocco over the phone without looking too deeply into the reviews on trust pilot and was mortified. I rang him back 10 minutes after booking being very stressed and asked him to change hotel. He was fantastic, he found me a good deal with a completely different holiday with no bother. Such an easy process, so helpful and patient. Thanks Albert, will use Traveltrek to book a holiday again next year.
Great service
thank you for being helpful when booking my trip. Gregor had been kind and helping us through out the booking stage.
Booked a holiday trip for 12 people
Booked a holiday trip for 12 people
Really quick helpful great thanks to Gregor for sorting us out with the best price and services.
SOPHIA
Sophia was so helpful changing my hotel booking at the last minute. I had bad reviews from the hotel I had booked and 1 week before my son and I are due to fly she found me a much better hotel and all was changed and booked within an hour of me calling. Will always use Travel Trek for all my future holiday bookings.
Thank you. x
Check price, dishonest quotes!
Have a very sly and underhand way of selling holidays. We rang them through Cheeky Trip and asked for a price on holiday we'd seen. The price given was not as low as advertised in Cheeky Trip but we still thought it was a good price so agreed to book. The agents name was "Edmund" , comes up a lot in the reviews on here so bear that in mind! Double checked price was everything included we wanted and paid by credit card. AFTER payment was made we recieved a invoice which had an extra charge of £160 which we were advised had to be paid at a later date before travel/flight details are sent?! At no point was this brought up or mentioned in our initial call or before payment! Really poor way to do business. Arguments on the phone to Edmund got us nowhere, then spoke to a manager who agreed to reduce this extra fee to £116 and offer us a voucher for a future holiday booked with them (like I'd come back to this company?) The overall price was still ok and our holiday was good but this is just a really dishonest way of doing business and spoiled things.

Risposta di Traveltrek
Gregor was patient in finding a…
Gregor was patient in finding a suitable holiday for us. He discussed various options and helped us to make an informed decision on the resort that met the needs of 3 generations of travellers.
Gregor was great start to finish.
Gregor was great start to finish.
Found us our dream little girly trip.
Can't wait. Thank you so much again Gregor will be back when need the next one sorting. 👏😄
Firstly i was only booked for 6 nights not…
i was only booked for 6 nights not the 7 night which i have text confirming 7, i was making my comparison online , i was looking for a holiday for 2 adults 2 children both aged 16, i had to be the one to tell them what i required ie) 4 x cases and shuttle to /from hotel for us all, very keen to get deposit but not to verify exactly what you get,only an email which you have to read and reply "im happy "why they are on the phone, this is when i noticed admin cost added to my total which was not mentioned in any call or text prior, hence i queried it and wasn't going to go ahead with my booking.However this was sorted and I paid the deposit , i asked about car parking which I was told I can sort out with there customer services team after ive paid in full, when I queried the seats for the flight i was told I'll get confirmation once its paid in full 3 weeks later paid the balance after I received the email with holiday details transfer flights shuttle etc there is no mention of seat / row number i tried going on the Ryanair official website with my flight booking ref and it cannot see my reservation or manage my flights, Now to add insult to injury i have gone to love holiday same flights ,cases shuttle and booked seats, both ways and its 400 cheaper than what I paid.Never again.Guess I'll just have to wsit till we fly out and hope we manage to get rested together. 27.06.26

Risposta di Traveltrek
Absolutely fantastic service f
Absolutely fantastic service from Gregor. Not pushy to sell and always helped with other options . I did have many 🤦🏻.
Will definitely use for our future breaks
Gregor was fantastic and helped in…
Gregor was fantastic and helped in every step of booking my holiday. He was also available for any queries I had throughout and was a delight to speak to! Will definitely be booking again in the near future.
Avoid!!
Avoid!!! Gregory was so helpful in booking my holiday till I made the payment he was forcing me ringing me messeging me everyday on WhatsApp then he changed and ignored me once I made payment. I was given false information by him that we was going to be allowed 10 kg cabin baggage that goes over the head locker but once tickets were issued it said small bag under the seat which I then had to buy extra baggage from easy jet from my own pocket the hotel he gave me was crap one of the worst hotels I have ever been to in my life.
After I made payment I was called from travel trek to say I had to pay 198 on top I refused after arguing they managed to drop the price to 50 which I paid. Looked as if this payment was for Gregory as was told they were loosing money booking my holiday please avoid this company or teletext holidays as once you ring teletext holidays your diverted to these muppets who are from India giving out there fake names......
First time booking a flight, stay and cruise holiday.
First time booking a flight, stay and cruise holiday.
Kalyan was very helpful with information answering my questions. Once booked I had many more questions, mainly things I had not thought about until I received the booking info. they too were answered to my satisfaction.
Now looking forward to the journey.
Would recommend and use this company again.
You listened and helped
There were a few challenges with our booking in relation to the airport distance from our Hotel “Sophia” was extremely helpful and supportive. She was passionate in ensuring our query was resolved and followed up to keep us in the loop thank you for your support.
I booked a holiday yesterday with…
I booked a holiday yesterday with Spencer he found me the best holiday for my money highly recommend
Gregor is an absolute awesome guy at…
Gregor is an absolute awesome guy at Traveltrek.
This is the second time he has helped me to book an holiday!
Always their when you need him, willing to listen to all your needs, and gets you what you are asking for! Top man Gregor 👌
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